I got the farm house bagels sandwich and was in heaven..barley any wait this time as well..wanna strawberry smoothy wad tast as well..nice quiet place to stay after and work on phone or lap top.great ambience..good job guys..bagels was fresh as we're all the ingredients..
Atmosphere: 5
Food: 5
Service: 5
Raymond
Came to this location for a bagel with cream cheese. Got halfway home and opened to take a bite and bagel was burnt and there was the skimpiest portion of cream cheese on the bagel. Rationed cream cheese. It tasted like your were eating just burnt bread with no cream cheese. Terrible experience here. Didn’t have the energy to turn around and drive back. Ended up just throwing it away.
Atmosphere: 3
Food: 1
Service: 3
Elizabeth Santiago
They do not answer the phone, I’ve been calling this store for 30 min and no answer.
Service: 1
Mitchell Ball
I have been a loyal customer at this store for several months now, eagerly looking forward to the Monday special that they advertise each week. It's become a bit of a ritual for me; every month, I mark my calendar and set aside time to visit the store, excited to take advantage of the fantastic deal. However, my experience has been marred by a recurring issue that I can't seem to shake off. Each time I attempt to order the special, I find myself facing unnecessary hurdles, and today was no exception.
As I approached the counter with my order in hand, I felt a familiar sense of anticipation. But when I presented my request for the Monday special, the manager was quick to dismiss me, citing vague reasons and enforcing arbitrary restrictions that left me bewildered. It felt disheartening to be met with resistance after consistently supporting the store. The manager's attitude was particularly frustrating, as I could see other customers being served without the same scrutiny. It's disappointing to feel singled out, especially when I have always approached the store with respect and patience.
The experience has made me question my loyalty to the store. Instead of enjoying a simple meal deal, I am left feeling frustrated and undervalued as a customer. I hope that in the future, the management will reconsider their approach and ensure that all customers are treated fairly and consistently, especially when it comes to promotions that are meant to enhance the shopping experience. After all, a little courtesy and respect can go a long way in maintaining customer satisfaction and loyalty. Lost me as customer
Atmosphere: 1
Food: 1
Service: 1
Ricardo Bran
This is my go-to place when I want bagels and schmear. It’s normally chaotic but I’m ok with it because I’m used to it but today was particularly chaotic. First we waited in line for 10 minutes with no one ahead of us for the manager to say: “I’ll be right with you” They had 6 people behind the counter and only 4 customers. Our order came out wrong and when I went to the counter and told one of them, she looked confused and only called out one of the people that were doing the orders. He very nonchalantly apologized and promptly remade our order.
Atmosphere: 2
Food: 4
Service: 2
Liz A.
This the farmhouse bagel I got vs how they represent it on photos on ubereats. I wouldve believed that from a fast food chain but how do you misrepresent a $9 bagel and send me this? Dunkin donuts does better for less. I feel robbed
Atmosphere: 2
Food: 2
Service: 2
Leah Conmy
I spent 27$ on two bacon egg and cheese on door dash from this location. Absolutely terrible. So dry I could barely eat it. I thought I would try it since it's not far from me. Never again.
Food: 1
Marco Fontaine
It's been a long time since I came and I see why
Atmosphere: 3
Food: 3
Service: 3
Mark Alpern
Went there yesterday 10/21/24 Waited quite a while for an item I ordered online before I went there. Wanted to pull up my order on the app to show the cashier, but couldn’t figure out how to do it and the cashier had no idea either. After I got my brisket and egg bagel for $9.99 there was hardly any brisket in it. A few hours after eating it my stomach started bothering me and I got an extreme headache. It is now 24 hours later and I still have an upset stomach and a headache. Not sure what was up with this location or the food, but I have had this same bagel, it’s one of my favorites, at other locations and never had a problem. Other locations of Einstein seem to be cleaner have happier people and the food doesn’t make me sick when I eat it.. don’t think I would be going back to this location anytime soon.UPDATE: They refunded my $9.00 and change. Don't know if they plan on fixing the food quality or staff. I do understand it's difficult to get good help. It's the times we live in i guess. Won't be going back here for a very long time. I wish them all the best of luck with their issues.
Atmosphere: 2
Food: 1
Service: 1
Armando Delgado
Good selection menu, fresh bagels. Had the Veg out and it was very good. Floor could use a sweep when you’re not busy.
Vegetarian options: Maybe 2-3 veg items. Don’t really know if they are to strict vegetarian standards but they the veg out had no animal protein.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin, Coffe and Cream
There's nothing to wake up your tongue like jalapeño smear on a garlic bagel.
This time, I visited after a medical follow up appointment. Should I be eating bagels? Not really, but I don't get them too often 😋.
Stocked up on the jalapeño schmear while I was there, too.
Atmosphere: 4
Food: 5
Service: 5
Jeffrey Wellington
5*****
Atmosphere: 5
Food: 5
Service: 5
Vanessa Ludeiro
Nobody wants to work there. Employees always have a mad face. You tell them thank you and to have a nice day, and they won’t even reply with a simple thank you. The wait time for a toasted bagel is ridiculous, because the pace is horrendous. And when you get your food, it’s cold. I hate spending money, on bad service I hope things change, because it’s giving the company a bad name.
Atmosphere: 1
Food: 4
Service: 1
trinity taylor
They do a bad job so you won’t be a return customer because they do not want to do work. Do not waste your time. Do not waste your money.
Jordan Cordero
Arrived 15 min before closing .was told no when I asked if still serving bagels . Very bad customer service . Lots of fake 5 star reviews
I got the farm house bagels sandwich and was in heaven..barley any wait this time as well..wanna strawberry smoothy wad tast as well..nice quiet place to stay after and work on phone or lap top.great ambience..good job guys..bagels was fresh as we're all the ingredients..
Atmosphere: 5
Food: 5
Service: 5
Came to this location for a bagel with cream cheese. Got halfway home and opened to take a bite and bagel was burnt and there was the skimpiest portion of cream cheese on the bagel. Rationed cream cheese. It tasted like your were eating just burnt bread with no cream cheese. Terrible experience here. Didn’t have the energy to turn around and drive back. Ended up just throwing it away.
Atmosphere: 3
Food: 1
Service: 3
They do not answer the phone, I’ve been calling this store for 30 min and no answer.
Service: 1
I have been a loyal customer at this store for several months now, eagerly looking forward to the Monday special that they advertise each week. It's become a bit of a ritual for me; every month, I mark my calendar and set aside time to visit the store, excited to take advantage of the fantastic deal. However, my experience has been marred by a recurring issue that I can't seem to shake off. Each time I attempt to order the special, I find myself facing unnecessary hurdles, and today was no exception. As I approached the counter with my order in hand, I felt a familiar sense of anticipation. But when I presented my request for the Monday special, the manager was quick to dismiss me, citing vague reasons and enforcing arbitrary restrictions that left me bewildered. It felt disheartening to be met with resistance after consistently supporting the store. The manager's attitude was particularly frustrating, as I could see other customers being served without the same scrutiny. It's disappointing to feel singled out, especially when I have always approached the store with respect and patience. The experience has made me question my loyalty to the store. Instead of enjoying a simple meal deal, I am left feeling frustrated and undervalued as a customer. I hope that in the future, the management will reconsider their approach and ensure that all customers are treated fairly and consistently, especially when it comes to promotions that are meant to enhance the shopping experience. After all, a little courtesy and respect can go a long way in maintaining customer satisfaction and loyalty. Lost me as customer
Atmosphere: 1
Food: 1
Service: 1
This is my go-to place when I want bagels and schmear.
It’s normally chaotic but I’m ok with it because I’m used to it but today was particularly chaotic.
First we waited in line for 10 minutes with no one ahead of us for the manager to say: “I’ll be right with you”
They had 6 people behind the counter and only 4 customers.
Our order came out wrong and when I went to the counter and told one of them, she looked confused and only called out one of the people that were doing the orders.
He very nonchalantly apologized and promptly remade our order.
Atmosphere: 2
Food: 4
Service: 2
This the farmhouse bagel I got vs how they represent it on photos on ubereats. I wouldve believed that from a fast food chain but how do you misrepresent a $9 bagel and send me this? Dunkin donuts does better for less. I feel robbed
Atmosphere: 2
Food: 2
Service: 2
I spent 27$ on two bacon egg and cheese on door dash from this location. Absolutely terrible. So dry I could barely eat it. I thought I would try it since it's not far from me. Never again.
Food: 1
It's been a long time since I came and I see why
Atmosphere: 3
Food: 3
Service: 3
Went there yesterday 10/21/24 Waited quite a while for an item I ordered online before I went there. Wanted to pull up my order on the app to show the cashier, but couldn’t figure out how to do it and the cashier had no idea either. After I got my brisket and egg bagel for $9.99 there was hardly any brisket in it. A few hours after eating it my stomach started bothering me and I got an extreme headache. It is now 24 hours later and I still have an upset stomach and a headache. Not sure what was up with this location or the food, but I have had this same bagel, it’s one of my favorites, at other locations and never had a problem. Other locations of Einstein seem to be cleaner have happier people and the food doesn’t make me sick when I eat it.. don’t think I would be going back to this location anytime soon.UPDATE: They refunded my $9.00 and change. Don't know if they plan on fixing the food quality or staff. I do understand it's difficult to get good help. It's the times we live in i guess. Won't be going back here for a very long time. I wish them all the best of luck with their issues.
Atmosphere: 2
Food: 1
Service: 1
Good selection menu, fresh bagels. Had the Veg out and it was very good. Floor could use a sweep when you’re not busy.
Vegetarian options: Maybe 2-3 veg items. Don’t really know if they are to strict vegetarian standards but they the veg out had no animal protein.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Blueberry Muffin, Coffe and Cream
Restaurantji Recommends
There's nothing to wake up your tongue like jalapeño smear on a garlic bagel.
This time, I visited after a medical follow up appointment. Should I be eating bagels? Not really, but I don't get them too often 😋.
Stocked up on the jalapeño schmear while I was there, too.
Atmosphere: 4
Food: 5
Service: 5
5*****
Atmosphere: 5
Food: 5
Service: 5
Nobody wants to work there. Employees always have a mad face. You tell them thank you and to have a nice day, and they won’t even reply with a simple thank you. The wait time for a toasted bagel is ridiculous, because the pace is horrendous. And when you get your food, it’s cold. I hate spending money, on bad service I hope things change, because it’s giving the company a bad name.
Atmosphere: 1
Food: 4
Service: 1
They do a bad job so you won’t be a return customer because they do not want to do work. Do not waste your time. Do not waste your money.
Arrived 15 min before closing .was told no when I asked if still serving bagels . Very bad customer service . Lots of fake 5 star reviews
Atmosphere: 1
Food: 2
Service: 1
Loading...