This place is horrendous. Placed an order and the entire order arrived incorrect. I have the email confirmation with details of the order and manager Casey refused to do anything. He was adamant that I got what I ordered. Instead of owning up to the mistake he just put it off on me. Corporate has been notified but do not order from here.
Atmosphere: 1
Food: 1
Service: 1
Breyana Mahoney
Worst Papa John’s Ever – Don’t Waste Your Money!
This location is absolutely terrible. The staff is rude, the service is slow, and the manager—especially the overweight white lady who I believe is in charge—is the worst. It’s shocking how they hand out pizzas like they don’t care at all. My order was a mess, and when I tried to address it, the employees acted like it was my fault instead of fixing their mistake.
Papa John’s used to be a staple for good pizza, but now it’s just a joke. The quality has gone down, and it’s clear the employees are unhappy, underpaid, and unmotivated. Instead of supporting these big chains that don’t care about their customers, go to a local spot that actually values good service. Antonio’s Pizza and Hungry Josie’s both have way better customer service, and their food is worth the money.
I will never come back to this Papa John’s. If you want good pizza and respectful service, go somewhere else! Irene H
Billy Budd
Ordered Valentine's Day pizzas for a company celebration. The order was late after being scheduled for a specific time and ordered a day in advance. We ordered the heart shape pizzas which were not a heart, I would say a disfigured potato at best. It was delivered not cut nor with anything to cut the pizza (previously provided a disposable slicer in years past). We called to inquire about this issue and were told that we should use our "common sense" to figure out the pizza would not come cut or with a slicer. The lady on the phone was rude, dismissive and overall nasty. I will NEVER return to this establishment nor company nor should you. Thank you for ruining our day and our company celebration! Happy Valentine's Day <3
Atmosphere: 1
Food: 1
Service: 1
Shannon Giordano
I ordered 2 special pizza's that was supposed to be shaped like a heart for Valentine's Day. And it did not look like the picture on the website. I am Super disappointed cause if that was the case I would've just bought a regular circle pizza. 🤦♀️🤷♀️
Atmosphere: 2
Food: 2
Service: 2
Lisa P
The manager there is the worst I’ve seen in years!!!! Soon as I said I’m calling back for a pizza that was suppose to be credited to me she had a nonchalant attitude barely wanted to take my order asked me what I had! When you are the manager look at my history. Told me she was part owner of the store! So so nasty and I had my daughter w me
ET
I order from this location frequently and the service is always very good. Nyla is always very welcoming and friendly. The preparation is done with care and is always delis. Thanks Nyla for your kind service.
Vegetarian options: Lots of veggies to choose from.
Atmosphere: 4
Food: 4
Service: 5
andrea baker
A bit disappointed in Papa John’s . We consistently order from here for the local high school’s home games. Last night we ordered twice and in the second batch they failed to cut two of the pizzas. So I had people waiting for pizza and I’m unable to cut them. Eventually we used tongs to cut the pizza as best as we could. Very unprofessional.
Atmosphere: 3
Food: 3
Service: 3
Guzel Isiangulova
11.23 we ordered pizza, wings. There was a long female hair in the pizza🤢🤢Please put hats on your head, as it should be!
Service: 1
Bridget Sandoval
I called the service was great until I said I had a coupon. They put me on hold until I hung up. If you’re calling to pay full price, go for it. If you’re using an order go elsewhere. Unfortunately the website gave my coupon an error so i had to waste my time on the phone
Atmosphere: 1
Service: 1
Mitchell Baumann
They deliver a raw pizza with no pepperoni on an xl pepperoni pizza then when I called they just put the phone down and never picked up The web site is impossible and no one should ever deal with this garbage !
Looks like they are trying to hide back there, you can't see them make the pizza, I think I know why... small pie with meatballs, literally 1 whole meatball on almost each slice. Not crumbled or cut in half even. No attention to how it looks which is a joke compared to how the pie's look on the papa-john dough brothers make.. not a good location, they need an update badly. "No second cup of cheese " Passion. Zero. The delivery drivers take all the parking spots in front so customers who pick up are screwed. Poorly managed..
Atmosphere: 4
Food: 2
Service: 4
Coco
This location makes the worst pizza! First time I ordered and it was straight dough and toppings no cheese or sauce and the pizza was soggy/ undercooked I reported it and got credit. Ordered again and got straight dough and sauce WHO the hell is making these pizzas? I think there needs to be a training for all staff cause absolutely not. Won’t be ordering from here ever
Dennys Sandrino
I just received this pizza in 11 minutes. It's disgusting. The toppings are unevenly distributed and the dough is NOT properly cooked. I requested and refund and they told me they can only give me credit towards my next purchase. They also hung up on me while on call. This place needs a ton of help and I'm never ever buying from papa John again. Pfft
Atmosphere: 1
Food: 1
Service: 1
Shin Chan
One of the best pizza place in my area. Customer service is great and very clean
This place is horrendous. Placed an order and the entire order arrived incorrect. I have the email confirmation with details of the order and manager Casey refused to do anything. He was adamant that I got what I ordered. Instead of owning up to the mistake he just put it off on me. Corporate has been notified but do not order from here.
Atmosphere: 1
Food: 1
Service: 1
Worst Papa John’s Ever – Don’t Waste Your Money!
This location is absolutely terrible. The staff is rude, the service is slow, and the manager—especially the overweight white lady who I believe is in charge—is the worst. It’s shocking how they hand out pizzas like they don’t care at all. My order was a mess, and when I tried to address it, the employees acted like it was my fault instead of fixing their mistake.
Papa John’s used to be a staple for good pizza, but now it’s just a joke. The quality has gone down, and it’s clear the employees are unhappy, underpaid, and unmotivated. Instead of supporting these big chains that don’t care about their customers, go to a local spot that actually values good service. Antonio’s Pizza and Hungry Josie’s both have way better customer service, and their food is worth the money.
I will never come back to this Papa John’s. If you want good pizza and respectful service, go somewhere else!
Irene H
Ordered Valentine's Day pizzas for a company celebration. The order was late after being scheduled for a specific time and ordered a day in advance. We ordered the heart shape pizzas which were not a heart, I would say a disfigured potato at best. It was delivered not cut nor with anything to cut the pizza (previously provided a disposable slicer in years past). We called to inquire about this issue and were told that we should use our "common sense" to figure out the pizza would not come cut or with a slicer. The lady on the phone was rude, dismissive and overall nasty. I will NEVER return to this establishment nor company nor should you. Thank you for ruining our day and our company celebration! Happy Valentine's Day <3
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 special pizza's that was supposed to be shaped like a heart for Valentine's Day. And it did not look like the picture on the website. I am Super disappointed cause if that was the case I would've just bought a regular circle pizza. 🤦♀️🤷♀️
Atmosphere: 2
Food: 2
Service: 2
The manager there is the worst I’ve seen in years!!!! Soon as I said I’m calling back for a pizza that was suppose to be credited to me she had a nonchalant attitude barely wanted to take my order asked me what I had! When you are the manager look at my history. Told me she was part owner of the store! So so nasty and I had my daughter w me
I order from this location frequently and the service is always very good. Nyla is always very welcoming and friendly. The preparation is done with care and is always delis. Thanks Nyla for your kind service.
Vegetarian options: Lots of veggies to choose from.
Atmosphere: 4
Food: 4
Service: 5
A bit disappointed in Papa John’s . We consistently order from here for the local high school’s home games. Last night we ordered twice and in the second batch they failed to cut two of the pizzas. So I had people waiting for pizza and I’m unable to cut them. Eventually we used tongs to cut the pizza as best as we could. Very unprofessional.
Atmosphere: 3
Food: 3
Service: 3
11.23 we ordered pizza, wings. There was a long female hair in the pizza🤢🤢Please put hats on your head, as it should be!
Service: 1
I called the service was great until I said I had a coupon. They put me on hold until I hung up. If you’re calling to pay full price, go for it. If you’re using an order go elsewhere. Unfortunately the website gave my coupon an error so i had to waste my time on the phone
Atmosphere: 1
Service: 1
They deliver a raw pizza with no pepperoni on an xl pepperoni pizza then when I called they just put the phone down and never picked up
The web site is impossible and no one should ever deal with this garbage !
Food: 1
Service: 1
Restaurantji Recommends
Looks like they are trying to hide back there, you can't see them make the pizza, I think I know why... small pie with meatballs, literally 1 whole meatball on almost each slice. Not crumbled or cut in half even. No attention to how it looks which is a joke compared to how the pie's look on the papa-john dough brothers make.. not a good location, they need an update badly.
"No second cup of cheese "
Passion. Zero. The delivery drivers take all the parking spots in front so customers who pick up are screwed. Poorly managed..
Atmosphere: 4
Food: 2
Service: 4
This location makes the worst pizza! First time I ordered and it was straight dough and toppings no cheese or sauce and the pizza was soggy/ undercooked I reported it and got credit. Ordered again and got straight dough and sauce WHO the hell is making these pizzas? I think there needs to be a training for all staff cause absolutely not. Won’t be ordering from here ever
I just received this pizza in 11 minutes. It's disgusting. The toppings are unevenly distributed and the dough is NOT properly cooked. I requested and refund and they told me they can only give me credit towards my next purchase. They also hung up on me while on call. This place needs a ton of help and I'm never ever buying from papa John again. Pfft
Atmosphere: 1
Food: 1
Service: 1
One of the best pizza place in my area. Customer service is great and very clean
Atmosphere: 5
Food: 5
Service: 5
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