Pollo Tropical
1780 Sheridan St, Hollywood
(954) 927-4732
Recent Reviews
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Adrian very good costumer service and the food always excellent, and very clean dining room
The manager was great, he help me a lot taking my order, great Service from all the staff
Cashier Adrian needs to be replaced. Waiting for my order longer than expected. Cashier Adrian was not polite. Need more customers service experienced.
Horrible service they got my order wrong twice . Go somewhere else
Good chicken
Atmosphere: 5
Food: 5
Service: 5
Excellent, attention, food
Atmosphere: 5
Food: 5
Service: 5
Kind of dingy dirty.... not as nice as when I lived in Miami 25 years ago .... black beans were watery and wasn't given many .... kind of sad place
Atmosphere: 3
Food: 3
Service: 3
Horrible customer service. Who is managing this location? I was literally told in the drive thru "I only have three sauces left and those are for the next car, they didn't do sauces today". It's not the customers fault that the employees "didn't do sauces today". Go do them or bring the sauce bar back. I didn't pay $12 for a rice bowl to be told the sauces are for the next car.
During my vacation I came here. I love everything here. I wish they where at out here in Southern California.
Atmosphere: 5
Food: 5
Service: 5
The chicken was delicious.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Grilled Chicken
Restaurantji Recommends
Nice and clean, no busy even though it was a lunch hour. Employees are very polite and smiling they made a suggestion to upsale ... I particularly like that!. I'll be coming back, I love this place!!!
Atmosphere: 4
Food: 5
Service: 5
Guys , Don’t waste gas , time , and nothing coming here , at Sheridan location , I’m here outside , 10:30 PM , they were closed , at the door said dinning hours closed at 11 :00 pm , jajajaj , lies , don’t come to this location , don’t waste gas and time , disgusting , think before comes …
Service: 1
Paid for my order and was told to wait in the parking lot because the chicken wasn't ready. I waited 15 minutes, while one other customer got his order; I never did and left. It's supposed to be FAST FOOD. NEVER AGAIN!
Going down in food quality
Atmosphere: 1
Food: 1
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
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