I am a customer who eats chicken and grill once or twice a week, as does my family. Last Sunday we called to place an order for four chickens to pick up and the phone was busy so my mom took the time to go place the order and wait for that order. When he arrived he was surprised that the phone was off the hook... that was why the calls were not coming in. Eye! This is not the first time that I have seen this gesture from the people who are in charge of the restaurant or they do not answer or they leave the phone off the hook so as not to take orders. My mother had to wait more than an hour for the order to go out. My mother made them express her annoyance and one of the people in charge responded "then tell the owner to put more people to work on the shift." My mother was speechless because it was not the way to respond to a situation that they were facing. It got out of hand. When we got home with the four chickens we were given another surprise... the amount of potatoes they had put in each box was absurd. For each box there was not more than one hand of potatoes, that made my annoyance worse. I called them right there but as expected at 6:30pm they let the phone ring and they never answered on the 5 occasions I called.I don't know if the owner is informed about all this and if so what a shame because because of his poor customer service many clients are going to leave, and if he can just read it he has to do something with his business otherwise the people in charge are going to take it. to bankruptcy.Today 4/6/2024 I am calling to place an order and no one answers me so I will choose to eat somewhere else.
Atmosphere: 3
Food: 5
Service: 1
Raphael C.
Went there for years, but the food went consistently downfall is now closed and OUT OF BUSINESS
benjamin mansilla
There's a long way to go to call you Peru, there's a lack of love Asus dishes are missing Peruvian cuisine
Raphael Cole
Restaurant closing for good March 31. Not a day too soon. We went there at least once a week for years and saw the food quality deteriorate badly in the past year. Instead of maintaining an excellent kitchen, which is, after all, why customers go to a restaurant, the food became almost inedible at times. Sorry to see Juan and Bruno lose their jobs, but the owners I have no sympathy for.
Atmosphere: 2
Food: 1
Service: 4
Kelly tarazona
Very good food! Juan gave us excellent service. Very good attention, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Rosanne Castellanos
Juan Bautista was a great server…Parking: GoodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pargo Oriental
Rosilys Hernandez
Love the food, Juan Bautista was the best!
Atmosphere: 5
Food: 5
Service: 5
Daniel Valdivia
The word chicken is part of their name but they did not have rotisserie chicken the three times I went there in the past 12 months. It’s like Burger King not having burgers.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pollo
LUCIA GIMENEZ
Mauricio was a fantastic server. Great attitude, always attentive to his table. The restaurant was very clean and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Carlos Pavon
a nice nice place very delicious the food I will gladly return soon
Amazing food, amazing service! Our waiter Mauricio attended us perfectly and made us feel really comfortable. I totally recommend this place! 100% ??Parking: Free Parking
Atmosphere: 5
Recommended dishes: Flan, Parrilla Para 2 Papas Fritas Chaufa
Daniel V.
Even thought the name includes the word chicken, we have been there 3 times in the last 12 months, and they do not have rotisserie chicken available. It is like burger king not having burgers. Their excuse is that the oven is broken.
Luzmary Fernandez
Juan gave us excellent
Atmosphere: 5
Food: 5
Service: 5
Brunella Rivero
The food was delicious and we were very well served by Juan.
Carlos M.
La veces que que fuimos a comer al restaurant estuvo muy rico incluso les hice un buen review, Pero lamentablemente hoy regrese y realmente fue malísimo ordené un ceviche clásico del menú que decía que había ganado un premio...ni se a que porqué estuvo malísimo tuvimos que ponerle sal y pimienta para que tuviera algo de sabor el limón parecía agua de limón sin ningún sabor El pollo a la brasa me llegó frío lo mandé de regreso a la cocina Realmente muy mala experiencia lo de hoy y ya no pensamos en regresar tengo más de 25 años en el rubro de restaurantes y la clave del éxito es la calidad y consistencia en la comida.
I am a customer who eats chicken and grill once or twice a week, as does my family. Last Sunday we called to place an order for four chickens to pick up and the phone was busy so my mom took the time to go place the order and wait for that order. When he arrived he was surprised that the phone was off the hook... that was why the calls were not coming in. Eye! This is not the first time that I have seen this gesture from the people who are in charge of the restaurant or they do not answer or they leave the phone off the hook so as not to take orders. My mother had to wait more than an hour for the order to go out. My mother made them express her annoyance and one of the people in charge responded "then tell the owner to put more people to work on the shift." My mother was speechless because it was not the way to respond to a situation that they were facing. It got out of hand. When we got home with the four chickens we were given another surprise... the amount of potatoes they had put in each box was absurd. For each box there was not more than one hand of potatoes, that made my annoyance worse. I called them right there but as expected at 6:30pm they let the phone ring and they never answered on the 5 occasions I called.I don't know if the owner is informed about all this and if so what a shame because because of his poor customer service many clients are going to leave, and if he can just read it he has to do something with his business otherwise the people in charge are going to take it. to bankruptcy.Today 4/6/2024 I am calling to place an order and no one answers me so I will choose to eat somewhere else.
Atmosphere: 3
Food: 5
Service: 1
Went there for years, but the food went consistently downfall is now closed and OUT OF BUSINESS
There's a long way to go to call you Peru, there's a lack of love Asus dishes are missing Peruvian cuisine
Restaurant closing for good March 31. Not a day too soon. We went there at least once a week for years and saw the food quality deteriorate badly in the past year. Instead of maintaining an excellent kitchen, which is, after all, why customers go to a restaurant, the food became almost inedible at times. Sorry to see Juan and Bruno lose their jobs, but the owners I have no sympathy for.
Atmosphere: 2
Food: 1
Service: 4
Very good food! Juan gave us excellent service. Very good attention, fast and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Juan Bautista was a great server…Parking: GoodKid-friendliness: Good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pargo Oriental
Love the food, Juan Bautista was the best!
Atmosphere: 5
Food: 5
Service: 5
The word chicken is part of their name but they did not have rotisserie chicken the three times I went there in the past 12 months. It’s like Burger King not having burgers.
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Pollo
Mauricio was a fantastic server. Great attitude, always attentive to his table. The restaurant was very clean and the food was great.
Atmosphere: 5
Food: 5
Service: 5
a nice nice place very delicious the food I will gladly return soon
Restaurantji Recommends
Amazing food, amazing service! Our waiter Mauricio attended us perfectly and made us feel really comfortable. I totally recommend this place! 100% ??Parking: Free Parking
Atmosphere: 5
Recommended dishes: Flan, Parrilla Para 2 Papas Fritas Chaufa
Even thought the name includes the word chicken, we have been there 3 times in the last 12 months, and they do not have rotisserie chicken available. It is like burger king not having burgers. Their excuse is that the oven is broken.
Juan gave us excellent
Atmosphere: 5
Food: 5
Service: 5
The food was delicious and we were very well served by Juan.
La veces que que fuimos a comer al restaurant estuvo muy rico incluso les hice un buen review, Pero lamentablemente hoy regrese y realmente fue malísimo ordené un ceviche clásico del menú que decía que había ganado un premio...ni se a que porqué estuvo malísimo tuvimos que ponerle sal y pimienta para que tuviera algo de sabor el limón parecía agua de limón sin ningún sabor El pollo a la brasa me llegó frío lo mandé de regreso a la cocina Realmente muy mala experiencia lo de hoy y ya no pensamos en regresar tengo más de 25 años en el rubro de restaurantes y la clave del éxito es la calidad y consistencia en la comida.