If i could give 0 stars i would !! This place is down right disgusting from the bad attitude of the employees to the overpriced nasty food ! How could you treat someone so bad that’s going through such a hard time with a sick child ! I wonder who runs this place
Atmosphere: 1
Food: 1
Service: 1
Luis Vargas
I paid $18.70 for a “simple burger,” and what I received was completely unacceptable; the lettuce was full of dirt and clearly unwashed. I went back to address the issue and spoke with Adam, who responded with a bad attitude. I explained that serving dirty lettuce isn’t just careless, it’s a health hazard. If food isn’t properly cleaned, someone could get seriously sick. I asked to speak with the manager.
At first, they claimed the manager wasn’t available. Then, just ten seconds later, a woman came out and said she was the manager. She was just as dismissive and responded sarcastically, “What do you want me to do? That’s how it comes.” After a pause, she added, “Do you want more lettuce?”
To make matters worse, I asked for a refund, and they said they would issue one, but they never did.
This entire experience was beyond disappointing. The staff lacks professionalism, customer service skills, and basic hygiene standards. Where is the owner in all of this? I’m seriously concerned about the conditions in that kitchen and am considering reporting this establishment. Nearly $19 for a dirty burger and a dismissive attitude is entirely unacceptable. Shameful.
Atmosphere: 1
Food: 1
Service: 1
Jessica
Need to do better always a miss for me my co worker ordered pepperoni pizza smh
Alezandria Curry
This review is coming from an employee for Memorial healthcare system. To the young lady and her glasses, why did you give so much attitude towards me? I hope you feel good about yourself and how you treat people that are probably dealing with a lot with their children. It’s not hard to take someone’s order with excellent customer service. If I could give this cafe a -0 I would. Food was not worth the price and even then I used my badge to pay. Honestly just bad vibes all around. And to top it off, my husband’s fries were not in the bag.
Atmosphere: 1
Food: 1
Service: 1
Destiny Williams
If I can give this place a -0 I would. Their upfront staff is horrible. They have the worst attitude that you would ever run across the young ladies up front and the manager Jimmy he’s NO better. This place make Joe DiMaggio look really bad, mind you this is a children’s hospital so half of the parents that’s coming in. There’s already dealing with a lot. That’s a free time to go downstairs to get a piece of mind and here it is you have to deal with these nasty attitudes and the food is even worse. The food is expensive and nasty and the workers are horrible absolutely horrible. Management really need to take a look at that staff.
Luis Martin
I arrive with 20 until closing and im told they are already closed and then are disrespectful towards me. I was telling them that the time in google and outside the place says it closes later. Regardless im told they will not take my order or help me in any way. My son is hospitalize and going thru a tough time to be treated with such disrespect
Atmosphere: 1
Food: 1
Service: 1
Md Hossain
Expensive garage
Atmosphere: 1
Food: 1
Service: 1
William Wread
Says closes at 12:15 I get here from a 3hour drive and they don’t have the sauce for my sandwich I want and the cook shuts the lights off at11:58
Miami “Miami BarkBusters” BarkBusters
Excellent. I had the double burger with the buffalo sauce and crumbled blue cheese. It was messy but taste, fresh and reasonably priced. I wasn’t expecting such a good quality burger from a hospital restaurant. Good job.
They have a burger menu if you order a single burger plain it comes with fries, but if you add toppings for extra money it doesn’t come with fries anymore. That makes no sense, if you are adding on for extra money why take the fries off. You are already paying for the extra. A simple burger with lettuce, tomato and onion $8 comes with fries, but they have like a twist eg: “Cali” you get Swiss cheese, beacon and Avocado for $4 more. If you choose the “Cali” you loose the fries, how does that makes sense it’s an add on how can you loose a part of the combo to add other things and you paying the extra already. Please explain…
Atmosphere: 2
Food: 3
Service: 2
Jeremy Carter
A poor representation of hospital. Ratchet and arrogant workers with attitudes complaining about being ready to go home and people making orders close to closing time
Atmosphere: 1
Service: 1
Kim G
Staff was very kind. Prices reasonable, considering. Food not great. Steak quesadilla was like a Philly cheesesteak type beef in it which was unexpected.
Atmosphere: 3
Food: 3
Service: 5
Steve B
We enjoyed it, they deliver to the room free of charge. They have a website to order. My wife got the burger with fries and soda, I got the 2 egg sandwich and added a few veggies, and I got a chocolate chip milkshake. Convenience, speed, and good food are what matter when your kiddo is upstairs.
Dietary restrictions: Gluten free bagel
Parking: Valet for patients
Atmosphere: 5
Food: 5
Service: 5
NAtasha Drawn Rengasami
Do not waste your money, the food is not worth it, see the photo of what I got for $20.19. There was nothing of the sandwich. I would like to have 0 stars if that was possible.
Way overpriced, service sketchy at best.
Atmosphere: 3
Food: 3
Service: 2
If i could give 0 stars i would !! This place is down right disgusting from the bad attitude of the employees to the overpriced nasty food ! How could you treat someone so bad that’s going through such a hard time with a sick child ! I wonder who runs this place
Atmosphere: 1
Food: 1
Service: 1
I paid $18.70 for a “simple burger,” and what I received was completely unacceptable; the lettuce was full of dirt and clearly unwashed. I went back to address the issue and spoke with Adam, who responded with a bad attitude. I explained that serving dirty lettuce isn’t just careless, it’s a health hazard. If food isn’t properly cleaned, someone could get seriously sick. I asked to speak with the manager.
At first, they claimed the manager wasn’t available. Then, just ten seconds later, a woman came out and said she was the manager. She was just as dismissive and responded sarcastically, “What do you want me to do? That’s how it comes.” After a pause, she added, “Do you want more lettuce?”
To make matters worse, I asked for a refund, and they said they would issue one, but they never did.
This entire experience was beyond disappointing. The staff lacks professionalism, customer service skills, and basic hygiene standards. Where is the owner in all of this? I’m seriously concerned about the conditions in that kitchen and am considering reporting this establishment. Nearly $19 for a dirty burger and a dismissive attitude is entirely unacceptable. Shameful.
Atmosphere: 1
Food: 1
Service: 1
Need to do better always a miss for me my co worker ordered pepperoni pizza smh
This review is coming from an employee for Memorial healthcare system. To the young lady and her glasses, why did you give so much attitude towards me? I hope you feel good about yourself and how you treat people that are probably dealing with a lot with their children. It’s not hard to take someone’s order with excellent customer service. If I could give this cafe a -0 I would. Food was not worth the price and even then I used my badge to pay. Honestly just bad vibes all around. And to top it off, my husband’s fries were not in the bag.
Atmosphere: 1
Food: 1
Service: 1
If I can give this place a -0 I would. Their upfront staff is horrible. They have the worst attitude that you would ever run across the young ladies up front and the manager Jimmy he’s NO better. This place make Joe DiMaggio look really bad, mind you this is a children’s hospital so half of the parents that’s coming in. There’s already dealing with a lot. That’s a free time to go downstairs to get a piece of mind and here it is you have to deal with these nasty attitudes and the food is even worse. The food is expensive and nasty and the workers are horrible absolutely horrible. Management really need to take a look at that staff.
I arrive with 20 until closing and im told they are already closed and then are disrespectful towards me. I was telling them that the time in google and outside the place says it closes later. Regardless im told they will not take my order or help me in any way. My son is hospitalize and going thru a tough time to be treated with such disrespect
Atmosphere: 1
Food: 1
Service: 1
Expensive garage
Atmosphere: 1
Food: 1
Service: 1
Says closes at 12:15 I get here from a 3hour drive and they don’t have the sauce for my sandwich I want and the cook shuts the lights off at11:58
Excellent. I had the double burger with the buffalo sauce and crumbled blue cheese. It was messy but taste, fresh and reasonably priced. I wasn’t expecting such a good quality burger from a hospital restaurant. Good job.
Food: 5
Service: 5
Restaurantji Recommends
They have a burger menu if you order a single burger plain it comes with fries, but if you add toppings for extra money it doesn’t come with fries anymore. That makes no sense, if you are adding on for extra money why take the fries off. You are already paying for the extra. A simple burger with lettuce, tomato and onion $8 comes with fries, but they have like a twist eg: “Cali” you get Swiss cheese, beacon and Avocado for $4 more. If you choose the “Cali” you loose the fries, how does that makes sense it’s an add on how can you loose a part of the combo to add other things and you paying the extra already. Please explain…
Atmosphere: 2
Food: 3
Service: 2
A poor representation of hospital. Ratchet and arrogant workers with attitudes complaining about being ready to go home and people making orders close to closing time
Atmosphere: 1
Service: 1
Staff was very kind. Prices reasonable, considering. Food not great. Steak quesadilla was like a Philly cheesesteak type beef in it which was unexpected.
Atmosphere: 3
Food: 3
Service: 5
We enjoyed it, they deliver to the room free of charge. They have a website to order. My wife got the burger with fries and soda, I got the 2 egg sandwich and added a few veggies, and I got a chocolate chip milkshake.
Convenience, speed, and good food are what matter when your kiddo is upstairs.
Dietary restrictions: Gluten free bagel
Parking: Valet for patients
Atmosphere: 5
Food: 5
Service: 5
Do not waste your money, the food is not worth it, see the photo of what I got for $20.19. There was nothing of the sandwich. I would like to have 0 stars if that was possible.
Atmosphere: 1
Food: 1
Service: 1
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