Pollo Tropical
$ • Chicken, Fast Food, Latin American
Hours:
3094 NE 41st Pl, Homestead
(305) 247-4909
About Pollo Tropical
Customers' Favorites
Grilled Chicken Sandwich
Tropichop for 10 People
Original Family Meal
Sweet Plantains
Cuban Sandwich
Rice & Beans
Black Beans
Yellow Rice
Tropi Chop
Pollo Asado
Pollo Tropical Reviews
Ratings
Menu
Add a Menu
Hours
| Monday | 10AM - 12AM |
| Tuesday | 10AM - 12AM |
| Wednesday | 10AM - 12AM |
| Thursday | 10AM - 12AM |
| Friday | 10AM - 12AM |
| Saturday | 10AM - 12AM |
| Sunday | 10AM - 12AM |
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Pollo Tropical is a restaurant that serves chicken, rice, and beans, among other dishes. The food is of varying quality, with some customers praising its taste while others find it dry or lacking in flavor. One reviewer mentioned poor service, including the staff speaking in Spanish and forgetting to include requested items like spoons, dressing, and drinks. The drive-through experience was not rated highly, with one customer receiving an incomplete order of chicken, beans, and bread, instead of the expected chicken, rice, Cesar salad, and soda. The customer service follow-up was unsatisfactory, with no response received after multiple attempts. Overall, the restaurant has potential but could benefit from improvements in both food quality and customer service.