Have been to Chili's twice recently, two different locations but have encountered the same problems at both. First was seated next to a family with a child that actually screamed continously for at least 10 minutes before we asked to be reseated. Tonight half the resteraunt was crowded with many families so we asked to be seated on the other less crowded side. We were seated next to two young women with their cell phones on speaker turned all the way up. They were not speaking but just listening to someone talking loudly in a different language. It was obvious that they were not going to shut off this noise so others could enjoy their meals.We place our order but decided to cancel it and left the resteraunt. People today don't control their kids and cell phone use is out of control. It is obvious that the resteraunt employees and management really don't care about their customer dining experience. We will not be returning.
Nathan Anderson
WTF Chili's?! Went to order from my previously favorite chain to find you've discontinued my favorite foods. You had, by far, the best fast-casual/chain ribs around but no.. you kept only your worst most boring BBQ. W. T. F. --Former Regular
Monica White
It was a bit hard to hear the other ladies in my party over the noise of the music through the speakers.
FakeNewsisTheEnemyofthePeople NS
This location has a pretty fast kitchen and it's good. The dark haired lady server I think her name is Marissa but I'm not sure waited on us a few times she is a great server. She should get paid more and train the others. The bartender is unatendful he has a bunch of helpers but they can't get it done. Took the whole dinner to get a refill. Night and day service.
Arthur K Sanchez
๐กunable to cancel online order and the manager does NOT know or refuse to help. Heard him tell a coworker it is one of them when he seen my order than got very rude.
Tal Waide
When you eat there the food is good, when itโs to go, complete garbage!
Leslie Norton
Alex was awesome, and so was the food!
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
food order was cold, the steak cooked wrong, the appetizer never came to the table. walked in on 3 white kids bullying and holding down an obviously smaller and younger black boy. all while they threw his shoes in the toilet.btjey 3 white kids ran out, when I seen what they were doi g to the little black boy. they little boy locked himself in the stall and was cryong.bi told the person at the door what had happened and desrc9bed the 3 white kids. this is not a safe environment and I will never go back. locstipn, hampton, va
Ryan Hendren
Chili's is a great place to chill and get the best burgers and margaritas in town go get urs
Quintero Daisy
Jaja amo funar negocios QUE DISCRIMINAN y no tienen ni idea de lo que es INCLUSIรN. Chilis esperamos disculpas sociales por unirse a este tren de empresas que osan sacar clientes discapacitados.
Steven Tilotta
Ernie and I played the infamous Lunch Roulette game today, and fate landed us at Chiliโs. I walked in with the bar set low (because, letโs be honest, expectations are everything), but let me tell you, my expectations were absolutely obliterated.
The food? Solid. The service? NEXT LEVEL. Our server, Austin, turned what could have been an average lunch into a masterclass on how to make guests feel like royalty. Not only was he training a new hire with a precision that would make Gordon Ramsay blush, but he also kept the vibes light with some stellar dad jokes.
Having been in the restaurant industry for 30 years, I donโt hand out compliments lightly, but Austinโs got the kind of skill and charisma that made me want to dust off my management hat and poach him for a team I donโt even have anymore. I even had to pull the manager aside to share how impressed I wasโbecause when you witness greatness, you have to shout it from the rooftops.
But hey, itโs Chiliโs, and I do love that chicken enchilada soup. So, if you ever find yourself in Baytown, swing by Chiliโs and ask for Austin. Just prepare to laugh, eat well, and maybe leave thinking, Was that the best server Iโve ever had at a Chiliโs? Spoiler: Yes. Yes, it was.
Jeff Chamness
We tried to dine at the one in Bloomington Indiana. Waited a hour for our food. Several tables that had sat down well after we ordered had received their food. The manager came out and at first told us he didnโt know why it was taking so long. But then in the same sentence said that for some reason the server screen was not matching the cooks screen. He stated they were making our orders now. Just then they brought out two of our orders which were burgers and fries. He stated they were making my order. The burgers and fries were cold and you could tell they had been sitting for a lengthy amount of time. We at that point got up and left and all the manager said to us was have a good night. Very disappointed in the management and service. We used to enjoy coming here but will not be back.
Have been to Chili's twice recently, two different locations but have encountered the same problems at both. First was seated next to a family with a child that actually screamed continously for at least 10 minutes before we asked to be reseated. Tonight half the resteraunt was crowded with many families so we asked to be seated on the other less crowded side. We were seated next to two young women with their cell phones on speaker turned all the way up. They were not speaking but just listening to someone talking loudly in a different language. It was obvious that they were not going to shut off this noise so others could enjoy their meals.We place our order but decided to cancel it and left the resteraunt. People today don't control their kids and cell phone use is out of control. It is obvious that the resteraunt employees and management really don't care about their customer dining experience. We will not be returning.
WTF Chili's?! Went to order from my previously favorite chain to find you've discontinued my favorite foods. You had, by far, the best fast-casual/chain ribs around but no.. you kept only your worst most boring BBQ. W. T. F. --Former Regular
It was a bit hard to hear the other ladies in my party over the noise of the music through the speakers.
This location has a pretty fast kitchen and it's good. The dark haired lady server I think her name is Marissa but I'm not sure waited on us a few times she is a great server. She should get paid more and train the others. The bartender is unatendful he has a bunch of helpers but they can't get it done. Took the whole dinner to get a refill. Night and day service.
๐กunable to cancel online order and the manager does NOT know or refuse to help. Heard him tell a coworker it is one of them when he seen my order than got very rude.
When you eat there the food is good, when itโs to go, complete garbage!
Alex was awesome, and so was the food!
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
๐ช๐ฎ๐ฟ๐ป๐ถ๐ป๐ด โ ๏ธ: ๐ฌ๐ผ๐๐ฟ ๐ฝ๐ฎ๐ด๐ฒ ๐ถ๐ ๐ฎ๐ ๐ฟ๐ถ๐๐ธ ๐ผ๐ณ ๐ฏ๐ฒ๐ถ๐ป๐ด ๐ฝ๐ฒ๐ฟ๐บ๐ฎ๐ป๐ฒ๐ป๐๐น๐ ๐ฑ๐ฒ๐น๐ฒ๐๐ฒ๐ฑ ๐ฑ๐๐ฒ ๐๐ผ ๐ฎ๐น๐น๐ฒ๐ด๐ฒ๐ฑ ๐ป๐ผ๐ป-๐ฐ๐ผ๐บ๐ฝ๐น๐ถ๐ฎ๐ป๐ฐ๐ฒ ๐๐ถ๐๐ต ๐ผ๐๐ฟ ๐๐ฒ๐ฟ๐บ๐ ๐ฎ๐ป๐ฑ ๐ฐ๐ผ๐ป๐ฑ๐ถ๐๐ถ๐ผ๐ป๐. ๐๐ฝ๐ฝ๐ฒ๐ฎ๐น ๐ฎ๐ฐ๐๐ถ๐ผ๐ป ๐ถ๐ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐ฑ ๐ถ๐บ๐บ๐ฒ๐ฑ๐ถ๐ฎ๐๐ฒ๐น๐ ๐๐ถ๐๐ต๐ถ๐ป ๐๐ต๐ฒ ๐ป๐ฒ๐ ๐ ๐ฎ๐ฐ ๐ต๐ผ๐๐ฟ๐. ๐ฆ๐๐ฏ๐บ๐ถ๐ ๐ฎ๐ป ๐ฎ๐ฝ๐ฝ๐ฒ๐ฎ๐น ๐ฏ๐ ๐ณ๐ผ๐น๐น๐ผ๐๐ถ๐ป๐ด ๐๐ต๐ฒ ๐น๐ถ๐ป๐ธ ๐ฝ๐ฟ๐ผ๐๐ถ๐ฑ๐ฒ๐ฑ ๐ถ๐ป ๐๐ต๐ฒ ๐ฐ๐ผ๐บ๐บ๐ฒ๐ป๐ ๐ฏ๐ผ๐ ๐ผ๐ณ ๐๐ต๐ถ๐ ๐ฝ๐ผ๐๐. ๐๐ฎ๐ถ๐น๐๐ฟ๐ฒ ๐๐ผ ๐ฑ๐ผ ๐๐ผ ๐บ๐ฎ๐ ๐น๐ฒ๐ฎ๐ฑ ๐๐ผ ๐ถ๐ฟ๐ฟ๐ฒ๐๐ผ๐ฐ๐ฎ๐ฏ๐น๐ฒ ๐ฑ๐ฒ๐น๐ฒ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐๐ผ๐๐ฟ ๐ฝ๐ฎ๐ด๐ฒ. ๐ฅ๐ฒ๐ด๐ฎ๐ฟ๐ฑ๐, ๐ ๐ฒ๐๐ฎ ๐ฆ๐๐ฝ๐ฝ๐ผ๐ฟ๐ ๐ง๐ฒ๐ฎ๐บ ๐๐ต๐ฒ๐ฐ๐ธ ๐๐ผ๐บ๐บ๐ฒ๐ป๐ ๐๐ผ๐ ๐ผ๐ณ ๐๐ต๐ถ๐ ๐ฝ๐ผ๐๐๐
Hell No !!!!!!!!!!!!!!!!!!!!!!!!!!!!
Restaurantji Recommends
food order was cold, the steak cooked wrong, the appetizer never came to the table. walked in on 3 white kids bullying and holding down an obviously smaller and younger black boy. all while they threw his shoes in the toilet.btjey 3 white kids ran out, when I seen what they were doi g to the little black boy. they little boy locked himself in the stall and was cryong.bi told the person at the door what had happened and desrc9bed the 3 white kids. this is not a safe environment and I will never go back. locstipn, hampton, va
Chili's is a great place to chill and get the best burgers and margaritas in town go get urs
Jaja amo funar negocios QUE DISCRIMINAN y no tienen ni idea de lo que es INCLUSIรN. Chilis esperamos disculpas sociales por unirse a este tren de empresas que osan sacar clientes discapacitados.
Ernie and I played the infamous Lunch Roulette game today, and fate landed us at Chiliโs. I walked in with the bar set low (because, letโs be honest, expectations are everything), but let me tell you, my expectations were absolutely obliterated. The food? Solid. The service? NEXT LEVEL. Our server, Austin, turned what could have been an average lunch into a masterclass on how to make guests feel like royalty. Not only was he training a new hire with a precision that would make Gordon Ramsay blush, but he also kept the vibes light with some stellar dad jokes. Having been in the restaurant industry for 30 years, I donโt hand out compliments lightly, but Austinโs got the kind of skill and charisma that made me want to dust off my management hat and poach him for a team I donโt even have anymore. I even had to pull the manager aside to share how impressed I wasโbecause when you witness greatness, you have to shout it from the rooftops. But hey, itโs Chiliโs, and I do love that chicken enchilada soup. So, if you ever find yourself in Baytown, swing by Chiliโs and ask for Austin. Just prepare to laugh, eat well, and maybe leave thinking, Was that the best server Iโve ever had at a Chiliโs? Spoiler: Yes. Yes, it was.
We tried to dine at the one in Bloomington Indiana. Waited a hour for our food. Several tables that had sat down well after we ordered had received their food. The manager came out and at first told us he didnโt know why it was taking so long. But then in the same sentence said that for some reason the server screen was not matching the cooks screen. He stated they were making our orders now. Just then they brought out two of our orders which were burgers and fries. He stated they were making my order. The burgers and fries were cold and you could tell they had been sitting for a lengthy amount of time. We at that point got up and left and all the manager said to us was have a good night. Very disappointed in the management and service. We used to enjoy coming here but will not be back.
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