Came in and it was nice and clean when I walked in and the pizza was great the person that was in there was very friendly and talkative while waiting for my pizza to cook. Glad I found the new pizza spot!
Atmosphere: 5
Food: 5
Service: 5
Sean Rochay
New manager was extremely nice. Food was great and customer service was phenomenal
Atmosphere: 4
Food: 5
Service: 5
Sara Johnson
Do not come to the store !!! I used to go to the store a lot, At the time of me going to the store, there was a different store manager that was running the store. It’s been a few months since I’ve been here but wow!!! The amount of change that happened. I don’t even want to give a star, but I have to in order to do a review.
The first time I came into the store There was a woman manager working And she reeked what I guess is marijuana. The store was hot. So I just walked down instead of Ordering. Because why do I wanna sit there in the heat and order Food from someone that’s under the influence of drugs while working I lord hope that is not the new store manager because that is so unprofessional. And a downgrade from what the original store manager was. The atmosphere is completely change. There is no liveliness. There’s no customer service. It’s just a transaction. Let’s not mention the when I walk into the store my shoes were sticking to the floor. My hands are sticking to the wall and my hair actually stuck to the chairs. The smell of marijuana when you walk into the store. Just amplify because of the heat of the Store.
Gave the Store a second chance so I come back in today. Where there was a lovely gentleman who had a great customer service I’ve order with him before. So what made me feel like I needed to voice my opinion is the audacity that y’all have as a company and as the new store manager to allow a pregnant woman to work when there is absolutely no AC in that store. Ya’ll results was to get a fan and put it over the Area where the pizza ingredients are and where pizza where getting made. So she doesn’t pass out. But still the environment that used to be there is no longer there and the cleanliness that used to be there is no longer there.
Upon asking the ship lead on hand, where was the store manager so I may complain to her he told me that she does not work today. Which is fine, but then I asked about the old store manager status and he said that he was re-transferred to a different location on mandarin side. You have lost a customer I will no longer be taking my business to Pizza Hut. I will be going to Domino’s or Papa John’s. Pizza Hut, you need to do better.
F Arnold
I had to wait 1 hour and 29 minutes for my pizzas. The guy is touching the pizza with his bare hands when playing them into the box.
Atmosphere: 1
Food: 1
Service: 1
Areatha H
Very meaty
Atmosphere: 4
Food: 4
Service: 4
Jimi Kay
my pizza barely had any cheese, sauce, or pepperoni. it was also burnt to a crisp. definitely contacting customer support!
Atmosphere: 2
Food: 1
Service: 2
Juan Carlos del Rosario
Absolutely terrible pizza. It’s odd because you would think Pizza Hut would send corporate to verify the quality of the pizza being made at their establishments around the World, but it really seems this particular pizza joint on Third Street has been overlooked by their quality control team. It is just atrocious. The staff is lackluster. It seems like they don’t want to be there and this is probably why the food they’re preparing is garbage. I don’t recommend anyone ever going to this particular Pizza Hut. There’s a Domino’s on Third Street that produces decent pizza and there is a Biggie’s almost across the street from that Domino’s. Those are a better (not great) alternatives. Further down the road on the corner of Atlantic Boulevard and Third Street is a pizza joint called “Al’s Pizza” which also has many other locations around the city of Jacksonville. That is a great, locally owned place you can go to get some good pizza.
Atmosphere: 1
Food: 1
Service: 1
Noah Sirri
It was delicious, thank you. You used a clean cutter for me because I'm very sensitive to meat and pepperoni, thank you for that also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Beau
Walked in there to order two pizzas to go. I was the only one in there and I was ignored for five minutes. Turn around and walked out thank you.
Atmosphere: 1
Food: 1
Service: 1
brad strickland
If you want bread sticks...you should know they don't serve them (it's just one giant piece of bread)
I was visiting Florida from Arizona and at the Sports Mania next door when my son had a sudden craving for cheesy bread. I walked in and was greeted immediate by Robert. He was pleasant, kind, helpful. The order took less than 10 minutes and the cheese breadsticks were some of the best we have had at a Pizza Hut. I don’t usually write reviews for things out of state, but Robert was just so awesome that I had to make sure I recognized him in some way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Robert Thompson
Ordered a pizza for delivery. The establishment is less than one mile from my house, it arrived cold and looked like it Had been sitting overnight. Very disappointed Probably the worst pizza I have ever had delivered.
Food: 1
Service: 4
Rae Timms
Never disappoint quality food for the price.
Atmosphere: 5
Food: 5
Service: 5
Feelin Beachy
Usually very good, we always have it delivered, but lately, the cheese sticks have been coming not even cut and this time they were way over cooked and had very little cheese. Very disappointed.
Food: 3
Service: 4
Rochelle Gats
I witnessed with my own eyes an employee pressing the dough with his bare hands and literally making the pizza with no gloves. Not only is this nasty as hell, it’s unsanitary and clearly this place needs a lesson on food sanitation & health. I will not be coming back here again.
Came in and it was nice and clean when I walked in and the pizza was great the person that was in there was very friendly and talkative while waiting for my pizza to cook. Glad I found the new pizza spot!
Atmosphere: 5
Food: 5
Service: 5
New manager was extremely nice. Food was great and customer service was phenomenal
Atmosphere: 4
Food: 5
Service: 5
Do not come to the store !!! I used to go to the store a lot, At the time of me going to the store, there was a different store manager that was running the store. It’s been a few months since I’ve been here but wow!!! The amount of change that happened. I don’t even want to give a star, but I have to in order to do a review.
The first time I came into the store There was a woman manager working And she reeked what I guess is marijuana. The store was hot. So I just walked down instead of Ordering. Because why do I wanna sit there in the heat and order Food from someone that’s under the influence of drugs while working I lord hope that is not the new store manager because that is so unprofessional. And a downgrade from what the original store manager was. The atmosphere is completely change. There is no liveliness. There’s no customer service. It’s just a transaction. Let’s not mention the when I walk into the store my shoes were sticking to the floor. My hands are sticking to the wall and my hair actually stuck to the chairs. The smell of marijuana when you walk into the store. Just amplify because of the heat of the Store.
Gave the Store a second chance so I come back in today. Where there was a lovely gentleman who had a great customer service I’ve order with him before. So what made me feel like I needed to voice my opinion is the audacity that y’all have as a company and as the new store manager to allow a pregnant woman to work when there is absolutely no AC in that store. Ya’ll results was to get a fan and put it over the Area where the pizza ingredients are and where pizza where getting made. So she doesn’t pass out. But still the environment that used to be there is no longer there and the cleanliness that used to be there is no longer there.
Upon asking the ship lead on hand, where was the store manager so I may complain to her he told me that she does not work today. Which is fine, but then I asked about the old store manager status and he said that he was re-transferred to a different location on mandarin side. You have lost a customer I will no longer be taking my business to Pizza Hut. I will be going to Domino’s or Papa John’s. Pizza Hut, you need to do better.
I had to wait 1 hour and 29 minutes for my pizzas. The guy is touching the pizza with his bare hands when playing them into the box.
Atmosphere: 1
Food: 1
Service: 1
Very meaty
Atmosphere: 4
Food: 4
Service: 4
my pizza barely had any cheese, sauce, or pepperoni. it was also burnt to a crisp. definitely contacting customer support!
Atmosphere: 2
Food: 1
Service: 2
Absolutely terrible pizza. It’s odd because you would think Pizza Hut would send corporate to verify the quality of the pizza being made at their establishments around the World, but it really seems this particular pizza joint on Third Street has been overlooked by their quality control team. It is just atrocious. The staff is lackluster. It seems like they don’t want to be there and this is probably why the food they’re preparing is garbage. I don’t recommend anyone ever going to this particular Pizza Hut. There’s a Domino’s on Third Street that produces decent pizza and there is a Biggie’s almost across the street from that Domino’s. Those are a better (not great) alternatives. Further down the road on the corner of Atlantic Boulevard and Third Street is a pizza joint called “Al’s Pizza” which also has many other locations around the city of Jacksonville. That is a great, locally owned place you can go to get some good pizza.
Atmosphere: 1
Food: 1
Service: 1
It was delicious, thank you. You used a clean cutter for me because I'm very sensitive to meat and pepperoni, thank you for that also.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza
Walked in there to order two pizzas to go. I was the only one in there and I was ignored for five minutes. Turn around and walked out thank you.
Atmosphere: 1
Food: 1
Service: 1
If you want bread sticks...you should know they don't serve them (it's just one giant piece of bread)
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I was visiting Florida from Arizona and at the Sports Mania next door when my son had a sudden craving for cheesy bread. I walked in and was greeted immediate by Robert. He was pleasant, kind, helpful. The order took less than 10 minutes and the cheese breadsticks were some of the best we have had at a Pizza Hut. I don’t usually write reviews for things out of state, but Robert was just so awesome that I had to make sure I recognized him in some way.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Sticks
Ordered a pizza for delivery. The establishment is less than one mile from my house, it arrived cold and looked like it Had been sitting overnight. Very disappointed Probably the worst pizza I have ever had delivered.
Food: 1
Service: 4
Never disappoint quality food for the price.
Atmosphere: 5
Food: 5
Service: 5
Usually very good, we always have it delivered, but lately, the cheese sticks have been coming not even cut and this time they were way over cooked and had very little cheese. Very disappointed.
Food: 3
Service: 4
I witnessed with my own eyes an employee pressing the dough with his bare hands and literally making the pizza with no gloves. Not only is this nasty as hell, it’s unsanitary and clearly this place needs a lesson on food sanitation & health. I will not be coming back here again.
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