Tropical Smoothie Cafe

This is the second time I’ve been in the store. I have never had a way to any tropical smoothie more than 30 seconds before somebody addresses me. NOT HERE! You will be standing at the register for five minutes And they’re all walking around talking and nobody will look at you. Nobody will ask you can I help you or please give us a few minutes? You just stand there like a dummy. I finally said hello and asked to see the manager and there is no manager there so all these employees are free To do what they want with no management to guide them.

4 quesadillas… barely any meat and cheese. 2 smoothies $50 later….

Nice n friendly

I went late night and the service was great from the gentleman. I will return I hope they are there because I love their customer service.

October has a .99 smoothie deal with purchase of food, huge sign in window. This location refuses to honor it. The app is not working for the deal with this location and the rude worker refuses to look into it or help. She just keeps refusing to give the offer to people who show up and tells people to call customer service, who is impossible to get ahold of on a Sunday. Weak and illegal to post a sign in the window and not honor it. Then be thoughtlessly rude about it when it would save $4/smoothie, so in total $12 on my order. Rude B, just override it on computer, not hard to figure out. Why don’t you contact customer service???

Atmosphere: 2

Food: 4

Service: 1

I just tried to use my BOGO coupon I have for this location. There are no restrictions on this coupon. The assistant manager told me that she would not honor my coupon because it was happy hour and attempted to have me pay $12 (rounded up) instead of the $8 (rounded up) for the two smoothies. She told me I should be happy paying the extra $4 and “it was basically the same thing”. I then asked when the owner would be around to speak to about this and the assistant manager told me I would never talk to anyone with more authority than her. When I told her paying for 1.5 smoothies is not the same as a BOGO she told me to leave and now I would not get any service. This young lady who was the assistant manager was ridiculously unprofessional.

If you want to enjoy a cool and healthy alternative to to treat your family while beating the summer heat pop into Tropical Smoothie Cafe like I did today. As a tour guide and a foodie on machine that I gobbled up my chicken pesto wrap with such speed that I never got a picture. The staff is amazing this business has heart, made even more wonderful by Amber, I'm unsure of her actual title but she is certainly the hostess with the mostest! She went above and beyond to make sure I had an amazing experience. Kudos to her and all of the staff here at the beach.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Smoothie and a Wrap

Now I haven't eaten at Pollo tropical for at least 2 years based on the fact of where I live and unfortunately I had bad experience with the food the rice was terrible rice sitting around will get hard. Guess what my rice was hard mashed potatoes were decent okay not great. Chicken with somewhat dry and very delicious honestly they cooked it so well with the seasoning that it is offset the fact it was dry. Remember this is one experience I'm sure there's 50 people before me that had a great experience, as long as I didn't order the rice LOL

Food: 2

Service: 4

Fresh and healthy. Will be back the next time we are in

Atmosphere: 3

Food: 5

Service: 5

Smoothie was great but the woman behind the counter must hate her life because she was extremely rude. Tersely asked my name twice, dead behind the eyes. Acted as if I was an inconvenience for not knowing where the pickup orders are - I don’t work here. She needs to be checked.

Atmosphere: 2

Food: 4

Service: 1

Love the quality of food and easy/quick

Atmosphere: 5

Food: 5

Service: 5

Delicious açaí bowls. Fresh fruit. Friendly service.Inside seating - counter and tables. As well as outside seating in the front and the back of the store. Plenty of parking in front and back and there’s a back entrance also. There a drive thru as well. It has a sign in the window so I’m not sure what it says but check it out if you’re looking for a drive thru.We have visited several Tropical Smoothies and this one gets a thumbs up.

Atmosphere: 4

Food: 5

Service: 5

Really good food and smoothies, and Mary was super helpful!

Food: 5

Service: 5

Really good food and smoothies, and Mary was super helpful!

Food: 5

Service: 5

Like them so much better than smoothie

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Mango Magic