Arby's

13696 Beach Blvd, Jacksonville
(904) 223-4363

Recent Reviews

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David Cepeda

Food is delicious, worth your time going and getting the Arby's Roast Beef Melt.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Turkey Gyro, Arby's Signature Sandwiches, The 5 Meat Mega Stack, Fried Turkey Club Sandwich, Dr Pepper, Potato Cakes, Jalapeno Bites, French Dip, Chicken Tenders, Curly Fries, Roast Beef Slider, Mozzarella Sticks, Chicken Slider, Roast Beef, Double Roast Beef, Beef 'N Cheddar, Bottled Water, Strawberry Market Fresh Lemonade, Crinkle Fries Small

Aidan M.

Came in to The drive-thru to do an Uber eats delivery and ordered a medium fry and a Dr. Pepper. Friendly girl at the window, even gave me a large for the small wait, but did forget my drink. Not a huge deal over $2.99 or whatever tiny

Food: 4

ANGELINA Reyes

Meat served cold in the middle of sandwich and manager tried to say this is how they are served. Morgan the cashier is always rubbing and itching her nose maybe she snorts powder before work.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Roast Beef

L Miller

This Arby's badly needs a restaurant rescue. Staff morale seems low. Always check the orders before you leave because something WILL be missing. This time it was the aujus dip for the French Dips (!!). I could understand if the place was slammed but we were the only order up, nobody else was there lol. The bread for the french dips was tough & nerfy. We stopped getting curly fries because they're always overfried & hard probably from sitting under lamps all day, but even the crinkle fries are bad now. The only consistently decent item here is the greek gyros. Exhibit A in fast food getting worse & more expensive. If not for the overflow it gets from the busy ChikFila next door, this place would've gone under long ago. It's always dead in the evening for a reason.

Atmosphere: 3

Food: 2

Service: 3

Phyllis Mason

Always on top of things 😁 great food, order is correct, fast service

Wheelchair accessibility: Yes they have it

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: The 5 Meat Mega Stack, Fried Turkey Club Sandwich, Potato Cakes, French Dip, Roast Beef

Laura Santarelli

I ordered a French dip and the bread was shriveled and dry. So disappointed.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: French Dip, Reuben

Marti Myers

I feel like I’m being nice giving three stars, considering. The place was empty and yet all the tables had a layer of dust, crumbs and leftover food. I do recognize it is Arby’s and my expectations should be as such but about once a year I get a hankering for it and we left, unfortunately, disappointed. My husband’s beef and cheddar sandwich was soaked with sauces and cold. He doesn’t like to make a fuss so he didn’t take it back up and just ended up throwing away most of it. I guess it’s just crazy to me that when it’s empty the place isn’t at least cleaner and food warm. Oh well.

Atmosphere: 3

Food: 3

Service: 3

Ajay Roldan

I came here and enjoyed a good laugh while I waited for my food. The two young lady managers Leah and keke were so nice and made sure I had every I needed. Everytime I come everyone is so nice and welcoming

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Beef 'N Cheddar

Lexi Aldridge

I visited this location at 10pm and Lauren was working the drive thru. She was so kind and friendly, even though we showed up so late at night! She was helpful in making sure our order was correct and we had the sauce we want. She even assured us the food was hot and freshly made, which we really appreciated! Great service, great food, and overall experience was awesome.

Atmosphere: 5

Food: 5

Service: 5

Nate Haskins

Staff was friendly and service was prompt. Food quality excellent for dine in with my son.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Roast Beef

Clarice White

Had a great meal. Food was fresh and hot. Server was very helpful and friendly.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: French Dip, Beef 'N Cheddar, Crinkle Fries Small

Evan Warchol

Amazing service!

Atmosphere: 5

Food: 5

Service: 5

Yanbo Li

The franchise owner should visit this store and consider firing the store manager! My wife and I were there twice recently because the neighboring Chick-fil-A was too busy. On our last visit, we ordered two chicken burgers and a big burger. It took 15 minutes to receive the chicken burgers, and I was told I had to wait longer for the hamburger.

To my horror, one of the chicken breasts was entirely raw! This is a serious health hazard and completely unacceptable. Additionally, it seems their Coke is not diet, as my Libre 3 sensor showed my glucose spiking from 110 to 260 immediately after consuming it.

When I complained to the front desk, I did receive a refund, but even after 30 minutes, my hamburger was still not ready. To top it all off, the floor was sticky, and the store was noticeably dirty compared to other Arby's locations.

This store needs urgent attention and improvement. We like Arby's but we will not be returning to this store.

Parking: lots of parking space, because no customers during dining time

Atmosphere: 1

Food: 1

Service: 1

Jim Evans

The owner of this franchise should visit this store to see how the employees are.
I was there at 12:30 June 27 th inside the restaurant for a dine in order.
It took 10 minutes just to have someone acknowledge I was there.
It then took another 5 minutes to have someone take my order. After my order was placed it was another 10 minutes before I received my food.
On another note 3 other customers walked out because they couldn’t get anyone to wait on them.
FYI the fryer was down so no fries or sandwiches were available.
Will not be returning to Arby’s again.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Roast Beef

Jaclyn Holmes

Horrible service and food. Manager is a 15 year old with an attitude problem.

Atmosphere: 1

Food: 1

Service: 1

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