Arby's

1024 US-301 S, Jacksonville
(904) 266-4281

Recent Reviews

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Allison Mangum

Would have loved to eat here considering this is the closet one 10 miles from our house. But sadly it was closed at 8:30 on a Wednesday. Absolutely ridiculous especially considering it's in a effing gas station. If it's not open it shouldn't be on Google maps. Extremely disappointed. Now driving 20 miles to get food instead of 10. Love that for us. Thanks for nothing.

Atmosphere: 1

Food: 1

Service: 1

Mark Jaeger

The locations inside a truck stop next to the old restaurant that truck stops of America close down. You would think Arby's would try to capitalize on Drivers coming in there for breakfast. 9:20 a.m. the person's in the back cleaning stuff up refuses to come to the counter. Then on Google they say they open at 10:00 a.m. This place has pissed Port management if they cannot go ahead and Grab the early morning traffic

Atmosphere: 1

Food: 1

Service: 1

Gary Lively

The people at this Arby's do not care about the customer. They never open up early. They are always late coming in. And most of all they have the worst customer service I've ever seen

Food: 2

Service: 1

Recommended dishes: Chicken Sandwich

Deborah Woodford

If the employees greeted people instead of playing on their phones it might be a decent place. Truly some of the laziest and rudest folks around.

Atmosphere: 2

Food: 3

Service: 1

h singh

$15 food very expensive restaurants and food also not good

Atmosphere: 1

Food: 1

Service: 2

Tricia DeLeonardis

So since I am a truck driver, I read and write reviews all over the country. I’ve been to this location before, showered and stayed here over night a few times. I’ve walked up the road to eat , or eaten out of my truck.. this time decided to try this Arby’s and ordered my usual, at Arby’s, a turkey gyro….. waited to have my order taken for a good few minutes while 3 employees chatted behind the back of the prep line…. One looked at me and went back to talking… he had the headset in so he was doing drive thru orders… fine, but at least he could have acknowledged me. So then I went and filled up MY drink glass with water, set it back down at my table with my shower bag and returned to the counter… then a previous employee came to the counter beside be and started chatting with the former coworkers and telling them that she was going to work Virginia and train people at a new but smaller store….. on and on and on…. I’m still standing there…. Finally a very vivid colors hair person comes out of the office and looks at me, like she knows why I’m there, and says nothing, so I said turkey gyro , she said $6.20 , I give her a $20 and she hands me back change…….. no other words exchanged. WTF???? I know I’m just a number…..
then she disappears back in the office… the conversation beside me is still going on… 2 other employees come from behind the line and start talking more to the former employee…….. no one is working on my gyro…. 10 minutes I’ve been there……then someone says turkey…. And another one says oh I didn’t know we had an order, another one says me either until I walked out here……. They start my gyro…
The shift leader says something to me and I say Ive been here for 15 minutes….. he said , really? I said well
Maybe only 12, since I filled my water cup… he asked if I would like anything else, I said no just the gyro, he said he means like a milkshake or fries , since I’ve been waiting, I said no thank you, only the gyro please…:: I’m watching him make my gyro…. He said he’s going to give me extra turkey……… $$$ FOOD COST!!$$ I used to manage a restaurant… no biggie, then I watch the cook try to squeeze some of the liquid off the turkey……
Makes and rolled up my gyro and someone else bags it and said have a good day….. lots of juice coming off the gyro. It was very filling and warm and eatable…. Enough turkey for sure.. It was good…. Better service and attitudes needed here. But I’ve had better and I’ve had worse…. And do have choices!!

Atmosphere: 4

Food: 4

Service: 3

Icelynn-Hale Love

Ordered some Mac and cheese bites, gyro, and a shake. Shake was brought out liquidy. I asked the man up front nicely to remake it because it was liquidy and drenched in chocolate syrup. He kept telling me that it'll come out the same. I asked if he could grab the manager and I asked her nicely to remake it. She asked for my receipt and I showed it to her and she took it and wouldn't give it back. Kept trying to refund me and I said no I want a remake please. She refused until I told her that I manage an Arby's too and to please remake my shake. Remade the shake the right way but gave a very unkind attitude and refused to return my receipt.

Cindi Moss

Wrong order, no staff, overfilled trash.

Atmosphere: 2

Food: 3

Service: 2

Donovan Barkman

It's an Arby's in a truck stop. What else can be said? The staff was reasonably friendly the food was good and arrived reasonably fast.

Atmosphere: 3

Food: 4

Service: 4

Recommended dishes: Roast Beef

Steve Johnson

drive thru always closed 2 time I went they were out of roast beef closes earlier then supposed to be service was terrible employees all have bad attitude

Atmosphere: 1

Food: 2

Service: 1

Izzy

Nastiest Arby's I've ever been to!

Atmosphere: 1

Food: 3

Service: 3

Jonathon Gregory

Food was fine but the wait was crazy and the prices are insane.

Atmosphere: 3

Food: 4

Service: 3

Cindy Smith

Food was great and so was the service

shawn warthan

Regular Arby's. Nothing really bad or etra good.

Joseph Head

Wasn't to clean and the staff were not happy to be there. Typical Arby's food though. It's located in the same building as the Travel Centers of America ?? is though.

Happy Independence Day!!!

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Arby's Signature Sandwiches

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