They have some great seafood. I enjoy the inside fish decor and their good coleslaw. 🦀 🐠 🐟
Atmosphere: 5
Food: 4
Service: 5
D'Antre Shivers
These folks got the crabby patty secret formula!
Atmosphere: 5
Food: 5
Service: 5
Loc and Grow by Gina
Our server’s name was Cory. To say that the service that Cory rendered was exceptional would be an understatement. It’s sad but true; the level of professionalism that Cory displayed is rare and it was a breath of fresh air. He is truly an asset to the business and as long as he’s working at the establishment my family and I will be returning.
Atmosphere: 5
Food: 4
Service: 5
kd johnson
Jacori was absolutely amazing. He was very attentive and provided an amazing experience during our visit.
Atmosphere: 5
Food: 4
Service: 5
P marie
Service was bad.
MoeMara
Boyfriend and I wanted to give this place a try as its much closer than our usual place, Rocking Crab. We got there about an hour before closing, took a look over the menu, and already had some weird feelings. 18% gratuity is understandable for large parties, but they also had auto 12% on all dine in, and 5% on all Togo. Alright, we always tip anyway so fine. Next, we go to order and there are 2 sauce options. The house sauce, and cajun. I ordered the snowcrab combo with the house sauce. My boyfriend ordered the shrimp special with the Cajun. He was then told he could not get cajun as they dont put it on that combo. That didnt make any sense to us but he just went with the house sauce as we wanted to give it a fair shot. We get our food, and the crab was very yummy! I did enjoy the house sauce. However we had trouble with the shrimp. They had not had the vein removed which I know some places dont do, but the shells were very difficult to get off. it was coming off in tiny pieces, and a lot was sticking to the shrimp to the point you were tearing chunks in some areas of the shrimp because the shells were literally coming off in layers. Its not an issue we have had at any of the other boil places we have tried. The staff was very friendly and tried to fix, but it was the same issue. The manager came to talk to us and offered to take his shrimp meal off and asked if mine were alright. Unfortunately they had already closed the kitchen since we were there close to closing so there wasn't really anything else that could be done. For 2 sweet teas, and a snowcrab combo that was about 45$, plus the 12% service fee, the bill came out to just under 70$, and my boyfriend was left with nothing to eat. Unfortunately I don't think we will be back.
Atmosphere: 4
Food: 2
Service: 4
Joya Nichole
Used to Love This Place, But Not Anymore
The quality at The Big Crab has really fallen off. I recently ordered takeout and barely received any crab boil sauce — even though they give plenty when dining in. Yet, the price is the same.
Also, the shrimp used to be a nice size, but now they’re loading the combos with smaller shrimp. It feels like I’m paying more and getting less.
It’s frustrating that you have to dine in (and pay a pre-charged gratuity) just to get decent portions and sauce. At $35–$40+, it’s not worth the price anymore. Very disappointed. I won’t be returning unless things change.
Atmosphere: 2
Food: 2
Service: 2
Darian Blue
It was OK!!! It was my first time visiting there!!!! I was surprised that they don't serve fish!!!
Atmosphere: 4
Food: 4
Service: 4
Jesus Rosario (Jr)
Great experience I will be back they don't play like I said I will be back and get the protein
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Snow Crab Combo
Trease Paige
Me and my family went to dinner after church I got the snow crab combo my problem isn't the food it's the gratitude that's added to the bill $9.63 🤬 if they worked for it fine but they SHOULD NOT 🚫 BE ALLOWED TO ADD THIS TO ANYONE'S BILL
Wish I could leave a picture on the review. After eating my meal, got my to go containers to put my food in I see a dead roach in between the containers.... just super gross... I doubt I will be coming back again after that
Atmosphere: 2
Food: 2
Service: 2
nikeya conner
Got food poisoning after eating at this restaurant. Tried to resolve with the merchant and they refused. Even disputed this with my card holder and per the card company the restaurant intervene to keep the money. I will not return
Food: 1
Bill Fitzgerald
Really great blue crab combo, 4 real good sized crabs, lots of meat, tender and sweet, caught today. You can't beat that. Shared dinner with my wife, plenty of food for like $35. Super
They have some great seafood. I enjoy the inside fish decor and their good coleslaw. 🦀 🐠 🐟
Atmosphere: 5
Food: 4
Service: 5
These folks got the crabby patty secret formula!
Atmosphere: 5
Food: 5
Service: 5
Our server’s name was Cory. To say that the service that Cory rendered was exceptional would be an understatement. It’s sad but true; the level of professionalism that Cory displayed is rare and it was a breath of fresh air. He is truly an asset to the business and as long as he’s working at the establishment my family and I will be returning.
Atmosphere: 5
Food: 4
Service: 5
Jacori was absolutely amazing. He was very attentive and provided an amazing experience during our visit.
Atmosphere: 5
Food: 4
Service: 5
Service was bad.
Boyfriend and I wanted to give this place a try as its much closer than our usual place, Rocking Crab. We got there about an hour before closing, took a look over the menu, and already had some weird feelings. 18% gratuity is understandable for large parties, but they also had auto 12% on all dine in, and 5% on all Togo. Alright, we always tip anyway so fine. Next, we go to order and there are 2 sauce options. The house sauce, and cajun. I ordered the snowcrab combo with the house sauce. My boyfriend ordered the shrimp special with the Cajun. He was then told he could not get cajun as they dont put it on that combo. That didnt make any sense to us but he just went with the house sauce as we wanted to give it a fair shot. We get our food, and the crab was very yummy! I did enjoy the house sauce. However we had trouble with the shrimp. They had not had the vein removed which I know some places dont do, but the shells were very difficult to get off. it was coming off in tiny pieces, and a lot was sticking to the shrimp to the point you were tearing chunks in some areas of the shrimp because the shells were literally coming off in layers. Its not an issue we have had at any of the other boil places we have tried. The staff was very friendly and tried to fix, but it was the same issue. The manager came to talk to us and offered to take his shrimp meal off and asked if mine were alright. Unfortunately they had already closed the kitchen since we were there close to closing so there wasn't really anything else that could be done. For 2 sweet teas, and a snowcrab combo that was about 45$, plus the 12% service fee, the bill came out to just under 70$, and my boyfriend was left with nothing to eat. Unfortunately I don't think we will be back.
Atmosphere: 4
Food: 2
Service: 4
Used to Love This Place, But Not Anymore
The quality at The Big Crab has really fallen off. I recently ordered takeout and barely received any crab boil sauce — even though they give plenty when dining in. Yet, the price is the same.
Also, the shrimp used to be a nice size, but now they’re loading the combos with smaller shrimp. It feels like I’m paying more and getting less.
It’s frustrating that you have to dine in (and pay a pre-charged gratuity) just to get decent portions and sauce. At $35–$40+, it’s not worth the price anymore. Very disappointed. I won’t be returning unless things change.
Atmosphere: 2
Food: 2
Service: 2
It was OK!!! It was my first time visiting there!!!! I was surprised that they don't serve fish!!!
Atmosphere: 4
Food: 4
Service: 4
Great experience I will be back they don't play like I said I will be back and get the protein
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seafood, Snow Crab Combo
Me and my family went to dinner after church I got the snow crab combo my problem isn't the food it's the gratitude that's added to the bill $9.63 🤬 if they worked for it fine but they SHOULD NOT 🚫 BE ALLOWED TO ADD THIS TO ANYONE'S BILL
Atmosphere: 4
Food: 4
Service: 2
Restaurantji Recommends
The best seafood boil in Jacksonville.
Atmosphere: 5
Food: 5
Service: 5
Wish I could leave a picture on the review. After eating my meal, got my to go containers to put my food in I see a dead roach in between the containers.... just super gross... I doubt I will be coming back again after that
Atmosphere: 2
Food: 2
Service: 2
Got food poisoning after eating at this restaurant. Tried to resolve with the merchant and they refused. Even disputed this with my card holder and per the card company the restaurant intervene to keep the money. I will not return
Food: 1
Really great blue crab combo, 4 real good sized crabs, lots of meat, tender and sweet, caught today. You can't beat that. Shared dinner with my wife, plenty of food for like $35. Super
Atmosphere: 5
Food: 5
Service: 5
Great service
Great food
Great flavor
Atmosphere: 5
Food: 5
Service: 5
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