Big Crab

5149-1 Normandy Blvd, Jacksonville
(904) 783-6666

Recent Reviews

Nisha Juicy

My crabs were good and so was my sauce!

Atmosphere: 4

Food: 4

Service: 4

Leticia C.

The sauce for their crabs I love ! However now they aren't putting as much sauce (to me) in the bags how they used to. (Not Pictured) oysters ...overpriced and they charge you an additional $2 for "the sauce"!which is actually the sauce that comes on your crabs. So instead of paying an extra $2, just put your sauce on them. BUT if you ask me, skip their oysters, they aren't good.

Janis Rivas

Fried oysters are absolutely disgusting ? the boils are very pricey. I won’t be back.

Kaito Kobayashi

Amazing seafood boil!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Seafood, Shrimp Combo, Snow Crab

Deunka T.

I love Big Crab ! I been going since 2018 when I moved to Jax. My husband and I make it our we deserve it treat lol . It's always season so good and very tasty. I had the mussels, shrimp , potatoes, corn and sausage. I added a pound of crawfish. Medium spice. ( I started eating and forgot to take my picture first )

Donique Mallette

The food was bland....I got the combo #3 with house sauce mild...the flavor didn't stick to it and my food was cold after 5 minutes of eating

Atmosphere: 5

Food: 1

Service: 5

Sandy Jones sadie1991

Food was good. Service was great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Mozzarella Cheese Sticks, Fried Basket, BC Combo 3

Samaya

When we arrived, our waiter had another very large party so I could understand the slow service, but even after that party left, service remained slow. I was the only one at my table (there were 4 of us) that ordered the 2 lobster tails. They were extremely rubbery. The corn had a funny taste. I understand that the shrimp is 'you peel them' but they were not deveined, perhaps that is the norm, but it's difficult to properly devein and clean shrimp at a table vs at a sink. The restrooms were also very dirty. The remainder of our party enjoyed their meals so perhaps it is just me, but with all these factors, I won't return.

Atmosphere: 3

Food: 2

Service: 2

Alfreda Thompson

I'm from Tallahassee, and every chance I get, I'm here and call my friends back home and get to go orders for

Atmosphere: 4

Food: 5

Service: 3

Gerard jr Cordoba

Waiter was forgetful, and slow, they take tip party of 2, overall food was

Atmosphere: 3

Food: 5

Service: 2

Recommended dishes: Mild, Country Boil

Tina Hansen

The food is good.

Atmosphere: 5

Food: 5

Service: 5

Empress Libra

Racist & Homophobic owner. I will NEVER go back there. I was told by the owner during my meal that I had to pay for what I already ordered before I could order more. I’ve never been told that before.

Kat Snider

Racist, Ageist and Homophobic owner. I will NEVER go back to the Big Crab / Boiling Crab / Boiling Crawfish EVER again. Last night, I was told by the owner, who displayed obvious signs of deep seated racism, ageism and homophobia, in the MIDDLE of my meal, that I had to pay for what I had already ordered before I could order more. I have NEVER in my 30 years of living EVER been told that in any other restaurant in any city, state or country that I’ve ever been to. NEVER! I never once said I wasn’t paying for my food nor did I even so much as insinuate that I wouldn’t. So for her to come to my table out of nowhere and say that, she was stereotyping me bc of my race, age and the way I was dressed / my perceived sexuality. I bet she didn’t ask any White, Asian or straight looking patron to do that and probably never has nor will. She also threatened to call the police on me when I asked her. THE POLICE. FOR NOTHING. Again, pulling a race ploy to scare me because I’m Black. I don’t have a background. I told her to go ahead. She cut me off, over talked me and then ignored me as I asked questions about what was going on and why, and decided to focus her attention on my guest who was half White, instead. She talked to her and pretended to act like I wasn’t even there anymore, trying to demean me. All that we were trying to explain to her was that they had overcharged us for something that we didn’t ask for that was brought out to the table. I asked her to even roll the cameras back. Once my guest explained the exact same story to her, she became rude and nasty with her as well. Since she was being so rude and I just wanted her to leave my table, I even offered to pay for it since it was already touched, to which she told me she’d rather throw it out back in the dumpster and proceeded to try to dig into our food without permission. Then, when given permission, refused to even take it back. She lied to me and told me it would be removed from my bill, yet there it was. SMH. I told the owner that I’ve been giving them business since around 2010, to which she nastily responded that they’d only been open since 2013. Girl, 2010, 2013, 2015, I dont GAD. It doesn’t matter; I said “around”. The fact that I’ve been giving you business since near your inception which is a decade meant nothing to your internalized racism, ageism and homophobia. I will be cooking my own crabs at home like I love to do, and will be going back to the Juicy Crab like I have been for the past 7 or so years, when I want to eat out for crabs. I thank God that I switched to them some years back, and only went to Big Crab here and there. The Juicy Crab is always professional and is my place of choice. I’ve NEVER experienced with them what I experienced with the Big Crab last night. Even my waitress looked at the owner like she had lost her mind. She looked so embarrassed. I felt so bad for her, having to work in such a toxic and hostile environment. The owner even REFUSED to let me add an extra tip for my waitress and literally snatched the receipt away from with the tip line on it when I told her that I was trying to tip the waitress, all bc she could tell that the the server / waitress knew she was wrong and she was trying to empathize / sympathize with me. How disgusting and low do you have to be to do something like that to your own employee. If you see this post, please share it so that others can known what this company really thinks about people of other races. Companies like this only get away with stuff like this because we don’t talk about it or do anything about it. I’ll be reporting them everywhere that they can be reported for discriminating against me.

Empress L.

I will NEVER go back to the Big Crab / Boiling Crab / Boiling Crawfish EVER again. Last night, I was told by the owner, who displayed obvious signs of deep seated racism, ageism and homophobia, in the MIDDLE of my meal, that I had to pay for what I had already ordered before I could order more. I have NEVER in my 30 years of living EVER been told that in any other restaurant in any city, state or country that I've ever been to. NEVER! I never once said I wasn't paying for my food nor did I even so much as insinuate that I wouldn't. So for her to come to my table out of nowhere and say that, she was stereotyping me bc of my race, age and the way I was dressed / my perceived sexuality. I bet she didn't ask any White, Asian or straight looking patron to do that and probably never has nor will. She also threatened to call the police on me when I asked her. THE POLICE. FOR NOTHING. Again, pulling a race ploy to scare me because I'm Black. I don't have a background. I told her to go ahead. She cut me off, over talked me and then ignored me as I asked questions about what was going on and why, and decided to focus her attention on my guest who was half White, instead. She talked to her and pretended to act like I wasn't even there anymore, trying to demean me. All that we were trying to explain to her was that they had overcharged us for something that we didn't ask for that was brought out to the table. I asked her to even roll the cameras back. Once my guest explained the exact same story to her, she became rude and nasty with her as well. Since she was being so rude and I just wanted her to leave my table, I even offered to pay for it since it was already touched, to which she told me she'd rather throw it out back in the dumpster and proceeded to try to dig into our food without permission. Then, when given permission, refused to even take it back. She lied to me and told me it would be removed from my bill, yet there it was. SMH. I told the owner that I've been giving them business since around 2010, to which she nastily responded that they'd only been open since 2013. Girl, 2010, 2013, 2015, I dont GAD. It doesn't matter; I said "around". The fact that I've been giving you business since near your inception which is a decade meant nothing to your internalized racism, ageism and homophobia. I will be cooking my own crabs at home like I love to do, and will be going back to the Juicy Crab like I have been for the past 7 or so years, when I want to eat out for crabs. I thank God that I switched to them some years back, and only went to Big Crab here and there. The Juicy Crab is always professional and is my place of choice. I've NEVER experienced with them what I experienced with the Big Crab last night. Even my waitress looked at the owner like she had lost her mind. She looked so embarrassed. I felt so bad for her, having to work in such a toxic and hostile environment. The owner even REFUSED to let me add an extra tip for my waitress and literally snatched the receipt away from with the tip line on it when I told her that I was trying to tip the waitress, all bc she could tell that the the server / waitress knew she was wrong and she was trying to empathize / sympathize with me. How disgusting and low do you have to be to do something like that to your own employee. If you see this post, please share it so that others can known what this company really thinks about people of other races. Companies like this only get away with stuff like this because we don't talk about it or do anything about it. I'll be reporting them everywhere that they can be reported for discriminating against me.

jaycee mcghee

The food was great, It is overpriced. So if you don’t mind the prices this is a great restaurant. I really enjoyed it.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp Combo

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