Bono's Pit Bar-B-Q

8011 Merrill Rd, Jacksonville
(904) 743-3727

Recent Reviews

Katina Neal

The grilled chicken salad BARELY had chicken on it 1?

Atmosphere: 3

Food: 3

Service: 4

The Panda Gamer

Sitting at table watching guy on the pit eating food and serving customers without washing hands before putting on gloves that is so nasty I don't even do that at

Atmosphere: 3

Food: 2

Service: 3

Asian NoodleZ

Google says they are open until 9 but when we got here they close at 8.

Nadine Williams

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BBQ Salad, Turkey

Sheri Wike

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hawg Sandwich with 2 Sides

Bob

I've had good BBQ before, but this is not it. The pork tasted overwhelmingly like smoke. The portion size of the sides are small. The mac and cheese was ok. The brunswick stew was mediocre at best. (It was basically a vegetable stew.) I usually avoid chain BBQ. There is no need to go to corporate chain BBQ when local places are doing it right.

Food: 2

Runaway Waifu

Best Crispy Chicken Salad Ever ?

Atmosphere: 4

Food: 5

Service: 5

Chris A (Wolfwalker527)

Parking: Adequate parking lot shared between multiple businesses.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Pulled Pork, Southern Fried Okra

Cindy Sullivan

Danielle is our normal waitress but she was the hostess today. We had Logan and he was very good.Hopefully Danielle will be back as a waitress because we always ask for her. She is the main reason we come to this Bono’s location. She is our 5 star waitress and she remembers my order because I get the same thing every time. I like that ins waitress.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Corn, Brisket Platter with Baked Beans, BBQ Salad, Turkey, Cole Slaw

Paige Sutcliff

Loved the smoked chicken, others in our party had the brisket and said it was delish.

Atmosphere: 5

Food: 5

Service: 5

Frank “Frankie” Reali

Very good every time. Sweet tea by the gallon!!! Love their smoked turkey. It’s right up there with the best I’ve tasted around the country. Always go here at least once when I’m in

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Turkey Sandwich Combo Deal, Pulled Pork, Fried Corn, Wings, Green Beans and Smoked Chicken, Fried Okra, Brunswick Stew, Turkey, Hawg Feast, 2 Meat, Cole Slaw, Corn Nuggets

Drew Brown

This location has become so hit or miss it is ridiculous. If it isn't the wing size or quality, they are skimping on the toppings but charging you more. We ordered two BBQ turkey salads and 10 wings tossed in buffalo and spicey sauces. The receipt reflected our order, but the order we received was not what we have come to expect from Bono's. The turkey was diced into very small pieces and less than a fourth of the serving size we have come to expect as customers of this location. The wings we received had ZERO sauce as requested and reflected on our receipt.Spoke with Jay to see how he could accommodate us for completely screwing up our order. Jay showed no empathy for our situation and was unapologetic for the poor service and poor quality of food we received. It is 7:15 in the evening and our kids are hungry and the only resolution he had for me and my family was to drive back to Bono's let them see how they messed up our order so we could wait another 20 minutes for them to make our order over again. It is now 7:55 and we are still waiting for the order to be remade...It will be 8:30 before I am able to get my family fed, and later than that before our kids can get a bath and in bed for the night. Itis just horrible the lack of customer service demonstrated by Jay and this location the last few times we have tried to give it another shot. At this point - I won't be going back ever. Use to be a place we ate at once or twice a week...NO MORE!We will spend our hard earned money else where moving forward!thanks alot Jay!

Food: 2

Service: 1

Kenneth Williams

Amazing food, amazing service. One of my

Atmosphere: 5

Food: 5

Service: 5

Carol Dobbins

Food is always good but twice now have ordered take out and been shorted what I paid extra for….guess I have finally learned that

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Pulled Pork, Turkey

Monigue Brown

Today i had lunch in bonos, sat indoors. The food was"chefs kiss". My server Danielle was amazing as always, she was training someone to serve. She is not afraid of the "shenanigans, kiki"it was a pleasure to be around ppl whom appreciate their customers. Merry Christmas, Happy New Year. Stay Safe.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pulled Pork, Wings, Banana Pudding, Fried Okra, Turkey

Load More