Bourbon St Grill

10300 Southside Blvd #3050, Jacksonville
(904) 503-8722

Recent Reviews

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Shannon Ingram

Salmon and Shrimp Bowl was EXCELLENT! 10/10!

Antonio

If you don’t pay attention they will over charge you and add on to your plate when not asking for it

Tracy Potter

Food sucks! They just opened up and the food was old and cold. We took 2 bites and returned it, but they gave us attitude and told us they just cooked which was clearly not the case, if it was not hot. I should of looked at their 2.3 star rating before purchasing.

jayme moore

Just don't, the only reason and,ONLY reason why I did, was because my son wanted some honey chicken. Lady said 2 sides rice or noodles with drink 8.99. I got 3 total. No drinks were not included, why would you say that then? So I paid 2.69 for a 16oz coke, that was hot. 🙄 we took it home and opened the bag, no sauce (soy,duck,etc) the noodles had no flavor, were extremely salty and oily, basic spaghetti noodles, the chicken was so dry that it just shredded apart when chewed, there was some pieces that didn't do it so upon closer inspection, the reason was obvious, those pieces were nothing but breading, no meat at all. The egg rolls were burnt and hard to eat with NO SAUCE!! I should have stuck with burger king, and thats not saying alot. Go to the other Asian restaurant at the avenues, learn from my mistake, I surely have.

Atmosphere: 2

Food: 1

Service: 1

Net H

Came in on the 13th got my food because I actually enjoy their food in the middle of the transaction of the young lady claim the system froze she unplugged it plugged it back in and charge my card again so I paid twice for some food and I'm highly upset about it right now so I need my money back highway robbery she should have made sure the transaction didn't go through the first time before unplugging the system because you guys charged me twice so not cool

Christopher Vinson

My second favorite food court restaurant besides Sarku Japan. They gave me a ton of food with the 3 entree option, great price at $12. The only issue is of course atmosphere, it’s the mall of course. When it’s busy, your going to want to take it to go.

Atmosphere: 3

Food: 5

Service: 4

James K

It the mall. All those other people commenting negative reviews are ridiculous. Been getting food from here for a couple years. Saturday, the lady filled the box with so much food, I'm surprised it closed. I bet it was 4 lbs of food. Love this place. ALWAYS get half fried rice and half noodles. Just do it

Atmosphere: 5

Food: 5

Service: 5

ian repollet

I guess they consider lemonade as a side order. I was charged 4.99 for a lemonade.. food was mediocre so was the service. Pei wei was closed so I figured I'd try this place I would've rather got a smoothie elsewhere if I would've known it was 5 bucks for a lemonade..

Atmosphere: 3

Food: 2

Service: 2

Loetz Collector

What is a little bit Asian food I ate here and it's about what you would expect search for food court in an American mall. Everything is just sitting there ready not cooked to order like it is in Asia. That being said it is what it is and it wasn't bad just average

Atmosphere: 2

Food: 3

Service: 3

Recommended dishes: Bourbon Chicken, Orange Chicken

C H

Wish I could leave less honestly. They put way to much than you ask for and then charge you for it. Such a rip off!!! Don’t go here

Atmosphere: 1

Food: 1

Service: 1

TouchbyTrish Jones

The shrimp burger was great

Gregory Price

Customer service sucks. Asked for a cup of ice water with my food and was told no. You have to buy drink from them if you want something to drink with your meal. Horrible place

Atmosphere: 1

Food: 1

Service: 1

Doug Dinneen

Got a 2-side meal with a small soda. Went to check out and the total was $10 and change. Hand the lady a $20 and she gives me $5 and change back. When I asked she had put on a $3.99 side claiming it was the charge for my small soda. Asked for my $20 back and I’d go elsewhere and was told no.
Food was overcooked and crappy as well. Stay far away.

Atmosphere: 1

Food: 2

Service: 1

Ganesan Muthukrishnan

Asked for black pepper chicken. They scoop up from the bottom to ensure you get mostly the oil and the gooey sauce and very little chicken.

Food: 2

Service: 1

Recommended dishes: Combo

Mu Mustelids

If you are hunger and at the avenues mall don’t go here, the food is over cooked, mushy and was tasteless not to mention overprice it was 13 dollars for a combo of 2. When pei Wei across from them is way better and cheaper. the staff is extremely rude as while. The lady at the register was even WALKING on the counters and wouldn’t listen to a thing I was saying. Just all around terrible ?

Atmosphere: 1

Food: 1

Service: 1

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