Bourbon St Grill
10300 Southside Blvd #3050, Jacksonville
(904) 503-8722
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Got a 2-side meal with a small soda. Went to check out and the total was $10 and change. Hand the lady a $20 and she gives me $5 and change back. When I asked she had put on a $3.99 side claiming it was the charge for my small soda. Asked for my $20 back and I’d go elsewhere and was told no.
Food was overcooked and crappy as well. Stay far away.
Atmosphere: 1
Food: 2
Service: 1
Asked for black pepper chicken. They scoop up from the bottom to ensure you get mostly the oil and the gooey sauce and very little chicken.
Food: 2
Service: 1
Recommended dishes: Combo
If you are hunger and at the avenues mall don’t go here, the food is over cooked, mushy and was tasteless not to mention overprice it was 13 dollars for a combo of 2. When pei Wei across from them is way better and cheaper. the staff is extremely rude as while. The lady at the register was even WALKING on the counters and wouldn’t listen to a thing I was saying. Just all around terrible ?
Atmosphere: 1
Food: 1
Service: 1
The lady was rude to me when I didn’t tip and gave us old food . My box opened up and the food spilled inside the bag. My GF got food poisoning and cramps minutes after eating here. DO NOT RECOMMEND THIS PLACE! Bad food, atmosphere and services!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bourbon Chicken
So I came to this place because the first time I tried it, it was good. The time after I came on a Sunday and I ordered 3 of the combo three plates. When I reached home the chicken was burned when I was able to come back I brought itnto management's attention and the lady acted like she didn't understand me or care about the concerned and shewed me away like I was a dog. There quick to take your money but when there is a issue they act like they don't understand and shew you away like a wild animal.
Lady was starting at me as i’m waiting right infront to order and proceeded to take other customers after me. I never got my order so i left.
Atmosphere: 1
Food: 3
Service: 1
We have been coming to this place every week for a few years. The food has gone drastically down hill since the manager left. Unfortunately we won't be back.
Food: 1
Service: 1
Honey chicken was tough. Vegetables were good. Employees have a language barrier. No Coke Zero!
Atmosphere: 5
Food: 3
Service: 2
We were about to order from here because the food looked so good. We had gotten our kids food and sat them down. My youngest spilled some good and this restaurant was the closest to us. They refused us napkins even when we were going to order food the customer service was terrible. We took our service elsewhere
I had the chow mein, mixed vegetables and green beansIt was so good and delicious, I will be ordering again ?
Restaurantji Recommends
I had the chow mein, mixed vegetables and green beansIt was so good and delicious, I will be ordering again ?
Great food! Portions are huge and the service was great. They gave us free samples and we were hooked!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken
The cashier is so rude ? she a short fat Mexican I will never go there again very very rude no customers service and she should not be working with the public there's alot of people that have complained about
Atmosphere: 1
Food: 1
Service: 1
Would be 0 stars if I could. Woke up with food poisoning and I know it would be from this place because all I had yesterday was that!!!
The only good thing was the mixed veggies. Green beans and black pepper chicken is why I ate there. Green beans tasted off the fried rice was flavorless but the black pepper chicken was HORRIBLE. It was literally 80% slimly skin and only 20% chicken.
Loading...