Bruster's Real Ice Cream

12224 Atlantic Blvd, Jacksonville
(904) 221-1441

Recent Reviews

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Joe Six

Good place, friendly staff. Fast service, when you ask for extra on a blast any size, you actually get extra for sure. Brownie sundaes are large in size. Located next to a busy intersection, ease of access is not the greatest, road noise, etc. But all in all, it's a great place to get great ice cream.

SJ

Always great ice cream. The cashiers could say have a nice day or hi .

Atmosphere: 5

Food: 5

Service: 4

S D

Solid mint chocolate ice cream!

Atmosphere: 5

Food: 5

Service: 5

Ashlea Wallace

Bruster’s has the best fresh homemade ice cream and you get a lot for your money. My wife and I are ice cream addicts and we Brusters!!! The flavors are amazing and I love the waffle bowls. 🤤

Atmosphere: 5

Food: 5

Service: 5

Danielle

Ice cream is good. Snobby teenagers rolling their eyes at you when they get your order wrong isn’t a good look though.

Atmosphere: 3

Food: 5

Service: 1

Justin Rowell

Great local ice cream spot.

Atmosphere: 5

Food: 5

Service: 5

Leidy Elena Ramírez García

The ice creams are very delicious ??

Atmosphere: 3

Food: 5

Service: 5

Anna Black

Ordered a banana split, 2scoop chocolate, and a pup Sunday, payed, wasn’t given a copy of receipt, and after driving off saw we weren’t given our full order. The people there are amazing don’t get me wrong it just sucks being given the wrong order after paying for everything.

Atmosphere: 4

Food: 5

Service: 2

Jeff Depriest

Normally this place is on top of it I gave it five stars a few years ago I'm changing my rating because I am More important than whatever you've got going on on your phone.
I am no longer supporting establishments that if I have to wait for somebody to check their phone before they come and talk to me then I will not be a customer any longer.

Service: 1

Danielle Rasmussen

Yummy ice cream great flavor selections

Atmosphere: 5

Food: 5

Service: 5

Robert Beiter

Delicious. We all loved our ice cream choice. Happy family. We will be back.

Atmosphere: 3

Food: 5

Service: 5

LaVonia Gipson

We purchase our sundaes based off picture. Chocolate chip cookie sundae. When we got it it look nothing like the picture. Instead of a cookie it was a brownie looking cookie which taste like cookie dough. Please make sure your advertising photo match the product. That’s how you get people to return. Presentation is everything when you spend your money.

jason clay

Great place to go with the kiddos for some ice-cream.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Birthday Cake, Strawberry Shortcake, Butter Pecan, Hot Fudge Sunday, Mint Chocolate, Key Lime Pie, Banana Split, Ice Cream Cone

Robert Doyle

Terrific Ice Cream with smiling staff.

Atmosphere: 4

Food: 5

Service: 5

N

Got to the window to order. It was raining and already loud outside. When I tried to place my order it was clear she was having a hard time hearing me and I was trying to repeat my order multiple times. No issue. I understand it's late and it's already hard to hear outside due to heavy rain. I have her a tip regardless in hopes she would be in a slightly better mood as the store was dealing with a good bit of business before closing. As I left and got to a light I noticed my order was not complete and had a missing item. This is frustrating after I already dealt with attitude at the window, and left a tip. I would hope that after paying 17$ for ice cream that wouldn't even fill up a pint and leaving a tip, that my entire order would be correct. Upon coming back and explaining that the item was not in the bag and I was disappointed with the service and explained that to them where I was then hit with attitude again "well at least you got your cookie now" is what she said with a disrespectful attitude. The issue wasn't the cookie honey, bless your heart. It was the fact that y'all can't treat your customers with basic patience & have a disrespectful attitude when you are called on your lacking service.

Atmosphere: 1

Service: 1

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