Burger King
937 Dunn Ave, Jacksonville
(904) 751-2514
Recent Reviews
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Great service
Atmosphere: 5
Food: 5
Service: 5
Thus location is horrible. Employees having attitudes when you want you meal prepared a certain way. To it looking and sounding like high school gym. There's no customer service, loooooonnnng wait times & attitudes galore. I wouldn't bring nobody here.
Atmosphere: 1
Food: 1
Service: 1
Business slow you would think your food would be fresh and made correctly. Suppose be a chicken wrap I’m sure this is not how it’s made
Atmosphere: 1
Food: 1
Service: 1
We chose not to
Eat in this place the place was dirty … including the restrooms…..
Atmosphere: 1
Food: 1
Service: 1
Took 15 minutes to get my order while the people behind me got their stuff right away. The food was so salty it was barley edible.
Atmosphere: 1
Food: 1
Service: 1
So, I previously made an order using my rewards for a cheeseburger at this location. Unfortunately I was not able to make it to the location to pick it up. I was in the area wanted a bite to eat and contacted Customer Support regarding the issue. I was told someone will get back to me within 48 hours. But I'm welcomed to speak with the manager at the location who may have knowledge of the item not being picked up. I must say the employees in the manager or very welcoming respectful and helpful. They communicated to each other what my issue was and made sure that it was taken care of without hesitation. I really appreciated that service and I want to say Miss Terry, Brandon and her crew you all are doing an awesome job Thank you!
Atmosphere: 5
Food: 5
Service: 5
Place an order through the app and even people that came in after me were getting their stuff and all I wanted was a burger. They left it on the On the shelf, it got cold and had I not paid through the app. I would ask for my money back. I will never go to that place again and no, they weren’t very friendly.
Trying to call the main office that ain’t happening
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Onion Rings, Whopper, French Fries
fast, friendly service - 10/10 would pass other BKs to come here again
Atmosphere: 5
Food: 5
Service: 5
On two different occasions both managers for mid shift and night shift both were females very rude
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Nuggets, Double Whopper with Fries, Onion Rings, Whopper, French Fries
Can’t get shit right ?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I have to get a refund. It's Russia roulette customer service each one on night shift need to be replaced or retrained. Ordering one thing will be better, if you don't want half of your order to sit there till they get around to it. They made me not want to order online again.
Atmosphere: 1
Food: 1
Service: 1
Check all of your food!! They will give old cold frys everytime unless you check the food when your there ! Make sure to check everything !!@
Atmosphere: 1
Food: 1
Service: 1
After a bad experience at McDonald's next door. Thank you for fast curtious service. Clean bathroom s.
Atmosphere: 5
Food: 5
Service: 5
Can't understand why every bk has the worst service?
Atmosphere: 1
Food: 1
Service: 5
So if you have to clarify your order THREE times, and then the order is COMPLETELY WRONG, then you should get someone who understands English and know how to put 2 sandwiches in the register. NEVER coming here again.
Atmosphere: 1
Food: 1
Service: 1
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