Stopped on the way through for a restroom break and a snack. Won't be making that mistake again. The service was bad and the restrooms were worse!
Service: 1
LadyLaFaye61 Bush
New owners have the franchise now. Awful experience. Staff acted as though they didn't see my husband standing at the counter. Food all over the floor, store not clean. Horrible customer service ?. Don't go to this store ?.
Atmosphere: 1
Food: 1
Service: 1
David Vargas
Worst place to be a restaurant, floors are sticky, cashier didn't care even to be there. Store is empty and everything is dirty. My sone couldn't even use the restroom because a homeless person left his pants in there since who knows when and no one cleaned it up.We asked for a happy meal and the lady didn't even mention they don't have juice or toys or even boxes until after she gives us the food and says hi-c is almost a juice... Really?Now I understand why the place was empty.
Stephanie Johnson
Such a great experience today! We were passing through and stopped on a whim via the drive thru. Our order was correct and fresh, the young lady at the window was super friendly! We must say this is the best experience we have had at a Burger King in a very long time. (This is the first visit to this location.) Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Kara Hill
My daughter and I stopped in for a chicken sandwich. Ordered 2 bacon Swiss chicken sandwiches and fries. I gave two stars because the fries were hot. The sandwiches were a complete MISS. Looks NOTHING like the picture on the menu. It is a flat fried chicken patty with two slices of American cheese NOT Swiss! DEFINITIVELY DO NOT RECOMMEND!!! JUST DONT. The service seemed friendly enough, no receipt though, just the ticket to show what is supposed to be in the bag.
Ivan Munoz
Horrible place to go eat. Food takes forever . Am waiting for my food after 10 min they tell me another 3 for my fries, the another 10 minutes later no food, and supervisor and employees just laughing and playing around . Nobody doing anything. I just left , didn.t even get food or money back . I was late for work already. I actually do work for a living and don't get pay to play around. Don't know how you choose supervisor but what a joke.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
Tiger Lily
The service this morning was the fastest I've had from them in a long time. The food was good. My son loves crosandwiches. We got the $5/2 meal. The clerk gave us the deal without having to use the coupon. OJ no upcharge since they were out of fruitpunch. She forgot to give me sugar and cream for my WEAK WATERY coffee. The coffee was such a disappointment. This was one of their better days. Usually they're slow and messing up orders.Update 10/1/23 12:52pm That crew today had my food tasting like a slice of heaven. My order was 100% accurate, hot, and timely. I have no complaints just all compliments. I hope they keep it up, bc this crew set the bar.
Atmosphere: 5
Food: 5
Service: 5
Jeremy
Got some BK DoorDashed to the truck stop. My order was accurate and not sloppy like a lot of places.
Food: 5
Service: 5
SovereignIndiGynus1
Twice at drive thru... Order correct and fresh food each time. Best Burger King I've seen in a long time. Especially in Jacksonville. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Meal Deal, Onion Rings
Janien Milfort
The worst whopper that I ever had. whopper was special order with no cheese or lettuce or lettuce. The burger was cold, and the bread was old and tasted as if had began to mold. The drive thru staff greeted me with exact change and no card only.
Showed up to this place for a doordash order before 11 & they were closed.
Sherrell Sherrell
lazy people don’t like to open on time and way too costybfor the stale food the offer
Laura Ricks
We just had lunch at this location. Marlo, the cashier went above and beyond to ensure that we were taken care of after an honest mistake with our order by the sandwich maker. She ensured that it was quickly corrected and she brought the corrected item directly to me. I couldn’t have asked for better service.
Atmosphere: 5
Food: 5
Service: 5
EDUVIGIS M
What happened? You guys use to be the best. Come on ... we need you. Step up your game!
Atmosphere: 1
Food: 1
Service: 1
Christian Reagan
You always get a good hamburger Burger King ? onion rings or fries any kind of drink you
Stopped on the way through for a restroom break and a snack. Won't be making that mistake again. The service was bad and the restrooms were worse!
Service: 1
New owners have the franchise now. Awful experience. Staff acted as though they didn't see my husband standing at the counter. Food all over the floor, store not clean. Horrible customer service ?. Don't go to this store ?.
Atmosphere: 1
Food: 1
Service: 1
Worst place to be a restaurant, floors are sticky, cashier didn't care even to be there. Store is empty and everything is dirty. My sone couldn't even use the restroom because a homeless person left his pants in there since who knows when and no one cleaned it up.We asked for a happy meal and the lady didn't even mention they don't have juice or toys or even boxes until after she gives us the food and says hi-c is almost a juice... Really?Now I understand why the place was empty.
Such a great experience today! We were passing through and stopped on a whim via the drive thru. Our order was correct and fresh, the young lady at the window was super friendly! We must say this is the best experience we have had at a Burger King in a very long time. (This is the first visit to this location.) Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
My daughter and I stopped in for a chicken sandwich. Ordered 2 bacon Swiss chicken sandwiches and fries. I gave two stars because the fries were hot. The sandwiches were a complete MISS. Looks NOTHING like the picture on the menu. It is a flat fried chicken patty with two slices of American cheese NOT Swiss! DEFINITIVELY DO NOT RECOMMEND!!! JUST DONT. The service seemed friendly enough, no receipt though, just the ticket to show what is supposed to be in the bag.
Horrible place to go eat. Food takes forever . Am waiting for my food after 10 min they tell me another 3 for my fries, the another 10 minutes later no food, and supervisor and employees just laughing and playing around . Nobody doing anything. I just left , didn.t even get food or money back . I was late for work already. I actually do work for a living and don't get pay to play around. Don't know how you choose supervisor but what a joke.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Hamburger
The service this morning was the fastest I've had from them in a long time. The food was good. My son loves crosandwiches. We got the $5/2 meal. The clerk gave us the deal without having to use the coupon. OJ no upcharge since they were out of fruitpunch. She forgot to give me sugar and cream for my WEAK WATERY coffee. The coffee was such a disappointment. This was one of their better days. Usually they're slow and messing up orders.Update 10/1/23 12:52pm That crew today had my food tasting like a slice of heaven. My order was 100% accurate, hot, and timely. I have no complaints just all compliments. I hope they keep it up, bc this crew set the bar.
Atmosphere: 5
Food: 5
Service: 5
Got some BK DoorDashed to the truck stop. My order was accurate and not sloppy like a lot of places.
Food: 5
Service: 5
Twice at drive thru... Order correct and fresh food each time. Best Burger King I've seen in a long time. Especially in Jacksonville. Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: King Meal Deal, Onion Rings
The worst whopper that I ever had. whopper was special order with no cheese or lettuce or lettuce. The burger was cold, and the bread was old and tasted as if had began to mold. The drive thru staff greeted me with exact change and no card only.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Showed up to this place for a doordash order before 11 & they were closed.
lazy people don’t like to open on time and way too costybfor the stale food the offer
We just had lunch at this location. Marlo, the cashier went above and beyond to ensure that we were taken care of after an honest mistake with our order by the sandwich maker. She ensured that it was quickly corrected and she brought the corrected item directly to me. I couldn’t have asked for better service.
Atmosphere: 5
Food: 5
Service: 5
What happened? You guys use to be the best. Come on ... we need you. Step up your game!
Atmosphere: 1
Food: 1
Service: 1
You always get a good hamburger Burger King ? onion rings or fries any kind of drink you
Atmosphere: 5
Food: 5
Service: 5