Burger King

11031 St Augustine Rd, Jacksonville
(904) 374-0855

Recent Reviews

Bronson Lillemon

Do not go to this Burger King if you want fast food. They had 3 customers and couldn’t take my order until 10 mins later. Horrific service.

Atmosphere: 1

Food: 1

Service: 1

Sandy And Jeff Burnett

Used the Burger King app to order our food. Food was fresh and delicious.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Classic Fries, Whopper, French Fries, Whopper Sandwich, Onion Rings

Chris G

Waited 15+ mins with just 2 cars in front of me for the drive thru. I eventually just left for McDonald’s for how long it was taking. Also they had told me the inside orders were shut down when I tried to do that first, so it’s not like there were a ton of people inside.

Service: 1

James Beck

Really friendly in there and usually really fast it's right down the road for me so I go down there quite a bit and it's always been good serviceParking: GoodWheelchair accessibility: Very good

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Cheeseburger, Onion Rings

E L marquess

The drive through was busy and slow but my thought was everything would be freshly made and I was right! Whopper Jr 2 for $5!Fresh and hot. The girls were stressed but sweet! Good Job!

Jordan P

I've never in my life had to wait 27 minutes for a chicken sandwich and a burger. That was absolutely crazy. Cars were beeping. Staff inside laughing and on their

Atmosphere: 1

Food: 3

Service: 1

Diallo Mudd

They seem to be put of everything: syrup, condiments, orange juice, etc. lnstead of warning you about no syrup for French toast sticks, they'll just bag it up and hand it to you.You've already paid so you can't protest that you have zero condiments provided to you. This is not the first time that this has happened, but it will likely be the last....as I'm not coming back here.

Atmosphere: 1

Food: 2

Service: 1

London BLU

2nd window girl employee w long braids who is preparing her order close to the window, holding the brown bag, and her hand, took her right hand and rubbed her face from sweating in the oils in her skin, rubbed her face all over with her own right hand, and then continued to hold our food and put it in the bag it was absolutely disgusting not to mention she has long artificial braids that were hitting the bag as the food was going in and she came to the window. She had long colored plastic nails on that were 3/4 the length of a pencil why is this allowed in the food restaurant? This is absolutely appalling. Do you self a favor keep driving don’t stop at this lousy Burger King absolutely disgusting two employees present at most handling trash food drinks as well as themself not enough staff on duty. ?BYPASS this DUMP QUICKLY

Atmosphere: 1

Food: 1

Service: 1

Lou S.

Service was horrible. Asst manager walking around looking on his phone for 5 mins. Finally came to the counter to take order. Had to repeat it 3 times (yes I speak English ). Got the food. Asked for ketchup... We don't have any. Seriously, no dispenser, no packets. What day food restaurant doesn't have ketchup? Fries were hot, cheese on sandwiches weren't even melted, and barely warm. This place, in the 8 years I've lived a half mile away, has always sucked. Only stopped because a friend wanted to. Sad sad place..

justsayin81

Service should be -10. All of it should be -10. Waited 25 with ne car ahead of me. The lady that takes orders is rude barely understandable over the intercom. I ordered a plain kids burger, had to repeat 5 time plain please just to get a kids burger with everything on it. Do yourself a favor for your money, do not go here. I sure never will again.

Atmosphere: 1

Food: 1

Service: 1

Jenn Postma

Only go here if you want to guarantee your order will be wrong. Oh, and they're slick with it too. I checked my order thinking they gave me a chicken Jr when really they slipped a fish filet in the bun and wrapped it in a chicken wrapper to make it look good. Make sure you don't order from your mobile and go in the drive thru, even though they lock the door you're not allowed to do a mobile order and be in their drive thru, I guess that's why they gave me fish instead of chicken. Disrespectful.

Atmosphere: 1

Food: 1

Service: 1

E RH

Ordered the most basic thing they do a whopper meal (#1 meal) took over 10 min just waiting on the food after paying like 15 min on the line with just one car in front of me

rebecca rittershofer

Very nice cashier but got food poisoning after waiting forever for my

Atmosphere: 1

Food: 1

Service: 5

Al Weigand

This was the first time in years that the fries were hot and the Whopper warm. They left the cheese off the burgers but corrected it. Previously I would have every aspect rated 2.

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Whopper

Terry L.

This location is just tired and in need of a refurbishing. To maintain your appetite, order from the drive thru. Don't go inside. Sad, because I do enjoy a whopper every now and then and have to drive a different BK.

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