I just can’t believe I experienced this at an American restaurant. I walk in with mild traffic in the drive-through and the person who appears to be the manager is running around screaming with her head cut off. I stood at the front of the register for about 10 minutes nobody even bothered to look in my direction. It’s like they didn’t want my money. I will never be coming to this Burger King ever again it’s a complete waste of time. You would think that they only served drive-through. Whoever is the manager needs to be looked into for poorly handling business as myself, and at least one other customer walked out of the restaurant without even being talked to.
Atmosphere: 1
Food: 1
Service: 1
Jessica Kelsheimer
The lady running the register today around noon was wonderful. I waited in drive thru to be told to come inside where I waited again. I waited a total of 35 mins for my order that ordered online ahead of time. I was frustrated. She turned my day around though,she was so sweet. My order was still incorrect lol but,I made it back to work on time. She gets 5 stars. The rest was BOO!
Atmosphere: 1
Food: 3
Service: 3
Maceo Howard jr
The worst burger King I've ever been to in my life. My food was made, cashier was rude.
Atmosphere: 1
Food: 1
Service: 1
LaTrice Melvin
If I could give zero stars I would. I used DoorDash for delivery service and my food was over an hour late and missing 85% of the items ordered. I ordered a king jr meal and only received the nuggets, I also ordered an impossible whopper meal and just received the whopper. Lastly I ordered a chicken nugget meal and cheeseburger and only received the nuggets and drink. The overall experience was horrendous. I will never order from this location again. The only positive is DoorDash gave me a full refund.
Food: 1
Ashley Nicole
I'll never go to burger king again. The worst customer service I've ever had. They never give you the right food and then call you a liar and refuse to serve you. Awful people. Awful business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Nuggets, Whopper Meal, BK Chicken Fries
Joseph dean
Had my wife stop to get dinner I ordered online she didn't check the bag until she got home and realized they didn't give us the kids meal or my chicken fries or small fries, ordered wooper meals that both were wrong. Wife went back and they called her a liar and claimed they looked at the cameras and seen they put all of the food in the bag and the burgers were right but clearly weren't
John Galyon Jr
Both visits the food was cold. How does that happen?!
Atmosphere: 1
Food: 1
Service: 2
Coach Rudi
Bad customer service wouldn't even repeat the order.And then ignore me at the window
Aletheia Pinkney
Went to this location for dinner, and they completely messed up my order. I got home and my Whopper's had nothing but Mayonnaise, Meat and Bun. I was never so disappointed and angry, I called the location and they told me I had the wrong location. Not a very good experience and my last one at this location.
Atmosphere: 3
Food: 1
Service: 3
Ana Nikolaychuk
The drive thru always takes close to 30 minutes even if you’re the only one in line. Customer service is poor , they sound antsy, always “is that all” after anything added to order. Rude and snappy. Also, don’t pay attention when you order and argue about it..
Came at 11, manager refused to come to window and employee yelled we are closed posted time says 12 midnight . Finally Sonya came to the window and said I need to order at the back I inquired why they were not taking orders she said because we are cleaning. I waited for 12 mins. Just terrible service and won’t be back.
Atmosphere: 1
Food: 1
Service: 1
JJ Snipes
They were fast and curteous
Atmosphere: 5
Food: 5
Service: 5
Jonathan Bristow
Poor customer service; the people even sound so lazy through drive-thru and were very rude
Gingerred1
My experience at BK was amazing.. as soon as I walked in I was greeted by Whitney she offered me a crown after I placed my order which took a little time but it was a little busy.. she handed me my order offered me ketchup with a smile.. Her friendly and positive attitude is definitely a reason for me to return.. kudos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Hamburger
Teresa Sykes
I recently visited and went through the drive thru and I must say that the white lady who took my order was very friendly and informative. It's nice to see that there are still people who care about their job. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper with Cheese, Hamburger, Cheeseburger
I just can’t believe I experienced this at an American restaurant. I walk in with mild traffic in the drive-through and the person who appears to be the manager is running around screaming with her head cut off. I stood at the front of the register for about 10 minutes nobody even bothered to look in my direction. It’s like they didn’t want my money. I will never be coming to this Burger King ever again it’s a complete waste of time. You would think that they only served drive-through. Whoever is the manager needs to be looked into for poorly handling business as myself, and at least one other customer walked out of the restaurant without even being talked to.
Atmosphere: 1
Food: 1
Service: 1
The lady running the register today around noon was wonderful. I waited in drive thru to be told to come inside where I waited again. I waited a total of 35 mins for my order that ordered online ahead of time. I was frustrated. She turned my day around though,she was so sweet. My order was still incorrect lol but,I made it back to work on time. She gets 5 stars. The rest was BOO!
Atmosphere: 1
Food: 3
Service: 3
The worst burger King I've ever been to in my life. My food was made, cashier was rude.
Atmosphere: 1
Food: 1
Service: 1
If I could give zero stars I would. I used DoorDash for delivery service and my food was over an hour late and missing 85% of the items ordered. I ordered a king jr meal and only received the nuggets, I also ordered an impossible whopper meal and just received the whopper. Lastly I ordered a chicken nugget meal and cheeseburger and only received the nuggets and drink. The overall experience was horrendous. I will never order from this location again. The only positive is DoorDash gave me a full refund.
Food: 1
I'll never go to burger king again. The worst customer service I've ever had. They never give you the right food and then call you a liar and refuse to serve you. Awful people. Awful business.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: French Fries, Nuggets, Whopper Meal, BK Chicken Fries
Had my wife stop to get dinner I ordered online she didn't check the bag until she got home and realized they didn't give us the kids meal or my chicken fries or small fries, ordered wooper meals that both were wrong. Wife went back and they called her a liar and claimed they looked at the cameras and seen they put all of the food in the bag and the burgers were right but clearly weren't
Both visits the food was cold. How does that happen?!
Atmosphere: 1
Food: 1
Service: 2
Bad customer service wouldn't even repeat the order.And then ignore me at the window
Went to this location for dinner, and they completely messed up my order. I got home and my Whopper's had nothing but Mayonnaise, Meat and Bun. I was never so disappointed and angry, I called the location and they told me I had the wrong location. Not a very good experience and my last one at this location.
Atmosphere: 3
Food: 1
Service: 3
The drive thru always takes close to 30 minutes even if you’re the only one in line. Customer service is poor , they sound antsy, always “is that all” after anything added to order. Rude and snappy. Also, don’t pay attention when you order and argue about it..
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Came at 11, manager refused to come to window and employee yelled we are closed posted time says 12 midnight . Finally Sonya came to the window and said I need to order at the back I inquired why they were not taking orders she said because we are cleaning. I waited for 12 mins. Just terrible service and won’t be back.
Atmosphere: 1
Food: 1
Service: 1
They were fast and curteous
Atmosphere: 5
Food: 5
Service: 5
Poor customer service; the people even sound so lazy through drive-thru and were very rude
My experience at BK was amazing.. as soon as I walked in I was greeted by Whitney she offered me a crown after I placed my order which took a little time but it was a little busy.. she handed me my order offered me ketchup with a smile.. Her friendly and positive attitude is definitely a reason for me to return.. kudos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Nuggets, Hamburger
I recently visited and went through the drive thru and I must say that the white lady who took my order was very friendly and informative. It's nice to see that there are still people who care about their job. I will definitely be returning.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper with Cheese, Hamburger, Cheeseburger
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