Burger King

5922 Merrill Rd, Jacksonville
(904) 647-5403

Recent Reviews

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Kendrick

I love being a regular here, it feels like a second family. I come here so much that certain workers know my order. Mari is one of the ones that remembers my order, she is a excellent worker.. I just love her energy and the vibes I get from every worker. They all deserve a raise.

Atmosphere: 5

Food: 5

Service: 5

Leesha Ell

I love the morning breakfast service. The manager Mari is very nice. She knows my order before I say it now. She always makes sure my order is correct and I have everything I need.

Atmosphere: 5

Food: 5

Service: 5

Jayno Cortez

Service was fast and food was fresh. I loved the vibe from all the workers and how well they get along and work together. I will be a regular customer from now on.

Atmosphere: 5

Food: 5

Service: 5

Mirna Blaylock

Worst customer service!!! We went through the line and were told to move our car back after placing our order. Waited 20 minutes to get an incorrect order I go inside to get the other half of the order that was missing, three items. They were so slow, that I asked for refund. Again, very slow service. Also, no gloves used to handle the food. I asked for a number to call. Again, slow on giving information. Worst Burger King location! Do not go here!

Atmosphere: 1

Food: 2

Service: 1

Peter

The staff sucks waited 20 minutes to get a breakfast burrito this place need to get shut down for customer service the manager on duty sucked

Atmosphere: 1

Food: 1

Service: 1

Cedric Allen

Experience today was amazing…will be back!!!!

Atmosphere: 5

Food: 5

Service: 5

Alaina Thomas

Great service

Atmosphere: 5

Food: 5

Service: 5

Burns Burns

I came to burger king at 8 30 pm no response at the drive thru speaker so I approached the window just to be told they are remodeling at nine! Never again after a man finally came and told us they will not be able to serve us! Mark my words never again!

Atmosphere: 1

Food: 1

Service: 1

Cassidy Fencik

Was very fast and fresh. Kenneth is an awesome worker, very kind and great attitude!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper

Donald Kratzer

Ordered 3sausage and cheese croissants and 1sausage egg and cheese 2french toast and a large hash brown received 1egg croissant and 3bacon egg and cheese, tried to get them to make it right and was given 3sausage and cheese,if you can't practice listen before you talk get out the window especially sad that this was a manager,this is what represents you and what I received represented her just sad

Atmosphere: 1

Food: 2

Service: 1

Maria Rodriguez

I liked the service, they are very friendly, but the image, that is, the first impression when entering the place is not very pleasant, it lacks the shine and cleanliness of other Burger Kings that I have visited. It gave me the impression of being in a poor country.

Atmosphere: 2

Food: 4

Service: 5

Lesly Yohana Gutierrez Campos

Terrible service, a disappointment. I ordered a Combo Mealt and a family combo. I asked for extra vegetables and other things in one of the combos and they didn't put anything I asked for. They didn't even give me the Soda. And yet they have the nerve to charge for the service. And don't even mention the Delivery, they left my order lost at the door of the building and they didn't even bother to call me

Atmosphere: 1

Food: 2

Service: 1

homer leonard

The people that work in here are great! The food is always good. It's made just how I order it. However, I guess they're short-handed a little bit, because every time I go in there most all of the tables are dirty. I bring it to one of the young ladies attention, and she comes out there and cleans them all. While she's cleaning the tables, they are hollering for her to hurry up and get back here and help make these hamburgers. Hire someone to just keep the lobby clean!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Cheeseburger, Double Cheeseburger, Hamburger, Onion Rings, Whopper Patty, Flame Grilled Beef, Whopper Jr, Double Whopper, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper, Bacon King, Chicken Nuggets

Michael Garrett

Everyone was great, and the cookies were hot and fresh

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger, Hamburger, Onion Rings, Whopper Patty, Flame Grilled Beef, Classic Wrap Spicy Wrap Honey Mustard Wrap, Whopper Jr, Impossible Whopper, Double Whopper, Bacon Egg & Cheese Croissan'Wich Hasbrowns Fully Loaded Biscuit, Whopper, Bacon King

Haley Walk

The just always suck. And think they are better than everyone. Stak away. Lol

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