Burger King

5922 Merrill Rd, Jacksonville
(904) 647-5403

Recent Reviews

Chris Bruton

Burger King was great the Jr. Whopper is great and fries are thick and salty

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Hash Browns, Cheeseburger King Jr Meal, Dutch Apple Pie, Chicken Fries, Texas Double Whopper, Impossible Whopper, Mozzarella Sticks, Double Whopper, Bacon King, Chicken Nuggets, Whopper, Bacon Double Cheeseburger, Double Cheeseburger, Bacon Cheeseburger, Whopper Sandwich, Hamburger, Rodeo Burger, Onion Rings, Have-Sies

Karen Jackson

It’s some nice people working at this location now the food was very good and hot

Food: 5

Shannon Pinkard

Nice lady ☺️ there cashier and window ...really caring workers and patient peaceful

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns

Joey

I've given this place a shot 3 times. Everytime I'm disappointed. The wait is just absolutely ridiculous everytime. Paying for food then having you move ahead and wait to not count against there drive thru time. Wait 10mins. Somehow still miss food.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Impossible Whopper

George Hayes

Great friendly service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Whopper, Onion Rings

Brandi R

Slow. Slow. SLOW. Everytime I've visited I've had to awkwardly pull up and wait on the downslope driveway.

Atmosphere: 2

Food: 4

Service: 2

CJ WCMII

First time at this location. All we wanted was a 12pc chicken fry and a large onion ring. It started with, "we have no change today". We were there between 12:30-1:30p today. Once we placed our order, they were quick to take my money and then made us pull forward and wait 15-20 minutes for the two items we requested. The chicken fries were tore up all folded into the package. The onion rings were undercooked, but hot atleast. I would tell you who the drive-through was and how long it took to get food, but i was not given a receipt. When I asked if one was available, I was told no. Thanks for the reminder that I should not go to BurgerKing. Very disappointing. Your employee was miserable. Why be there if you hate it. Just quit.

Atmosphere: 2

Food: 2

Service: 1

Rachel Dekle

Fast friendly service

Atmosphere: 5

Food: 5

Service: 5

James Keenum Jr.

The food is made fresh to order and is served promptly. The staff is friendly and very attentive. Management is solid and leads their team well, as well as not being afraid to be hands-on when it comes to work and customer satisfaction. The remodel is nice as well.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bacon King, Whopper, Big Fish, Bacon Double Cheeseburger, Double Cheeseburger, Bacon Cheeseburger, Rodeo Burger, Onion Rings

Marc Daley

Drive through area and window was very

Atmosphere: 1

Food: 1

Service: 3

J D

This place is a joke. The people don’t know how to run a business.Slow and rude as can be.Ignorant as can be.Avoid this place like the plague. You’ll waste your time over and over attempting to understand how this place is still in business.The managers behind the counter are clueless as how to run a restaurant. Burger King corporate should do a full over haul in this place.Trash people, trash place, trash food.

Atmosphere: 1

Food: 1

Service: 1

Tim Stephen

There’s a new manager, he is an absolute terror. Mocked and laughed at my stutter. When an employee kindly asked me to pull forward so they can bring my food out to me when it’s ready, he demanded the employee to not attend to me. I seriously thought he was joking and waited almost 10 minutes before I realized there were no other customers. The manager forced me to come inside even though my online order was selected to be picked up in drive-thru. My food was cold. I asked if this was a new rule for orders through the app, he insisted it was NOT, even though I picked up something from the BK app just a few days ago. I told him the last time I tried to pick up an online order inside I had to wait around forever, and was told it was because I didn’t go through the drive-thru. He laughed at me and told me I was a liar. I then asked for a small cup of water with my meal, as I do every time I go there, and this man was going to charge me $1. Weirdly aggressive and I could tell his employees were afraid of him. Poor kids.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Impossible Whopper

Caleb Dent

Wrote a personalized message on my Uber eats order, got my whole order right which is not common for Uber eats, overall great experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: BK Café Iced Coffee, Mozzarella Sticks, Whopper, Chicken Nuggets King Jr Meal

Edingerdw

The Whopper was good but I wish they would pick out the brown lettuce and not put on the sandwich That's my only complaint but puts the idea of the freshness of the food while eating.

Atmosphere: 3

Food: 3

Service: 5

Recommended dishes: Whopper, Onion Rings

Lethia Rosewood

The last five or six times me and my husband have stopped by this location we've seen staff inside and recieved absolute radio silence. Not even a sorry we're closed, or a be right with you. We'll try our luck at another location otherwise the great BK may no longer an option for us.

Service: 1

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