Burger King
6785 Commonwealth Ave, Jacksonville
(904) 693-5555
Recent Reviews
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Its ok
Went in and 3 employees not doing anything an went to the counter where there was no customers except me and my brother the manager said use the kiosk has she walked away rudely. If it was a regular employee, that would be something. But a manager to do that to a customer very bad for business.
I don't know what happened to this location, but the current staff working this night of October 25th 2025 is without a doubt the laziest unknowledgeable employees I have encountered in recent history. The floors are similar to that of an ice rink, due to them being mopped with dirty grease water, the fountain machine had absolutely no beverages stocked except for two or three sugar free varieties, and to top it all off none of the employees knew how to remove the $2.69 cup of water that I was charged for, didn't want, but had no choice to pay for. avoid this location at all costs, at least on weekend evenings. corporate really needs to intervene here because this used to be a pretty good Burger King but now it's an absolute joke.
Atmosphere: 1
Food: 1
Service: 1
Horrible Customer Service. And my food was cold very freaking cold. And when I attempted to get a remake, I had even more attitude and the food came out the exact same temperature so frustrating. Especially for the price that you’re paying for food nowadays.
Atmosphere: 1
Food: 1
Service: 1
I received the wrong order still after repeating what my order was, I asked for barbecue sauce and was told there was some inside the bag. Got home there was no barbecue sauce on top of me not receiving the right order. I don’t know what’s the thing with giving out condiments to customers who’s willing to pay, but get it together!!
Atmosphere: 1
Food: 1
Service: 1
Professional customer service
Atmosphere: 5
Food: 5
Service: 5
They suck,the even shift. Lazy. Won't answer speaker. But yet outside smoking weed. I will never come here again and I'm gonna
Make sure I post on social media of your crew outside smoking at 5pm in the evening not taking order. Video will be on all social media out let..
Atmosphere: 1
Food: 1
Service: 1
Food wasn’t really hot but the service was ok
Atmosphere: 5
Food: 4
Service: 5
The manager was so unprofessional. She thinks she can talk to anyone any way.The employees do the same. A personal pink tumbler on the serving counter. The place was unclean and will never go there again. I left after 25 minutes of waiting didn't get food or money. I just had to get out of there. I will never go there again
Atmosphere: 1
Food: 1
Service: 1
$7 trio is the greatest
Restaurantji Recommends
Food was trash burger wasn’t done and onion rings were cold and as always customer service was a 2 out of 10
I ordered a 4 piece nugget meal and had to wait on it.
Atmosphere: 4
Food: 4
Service: 4
This location is newly remodeled its nice and clean, they also have a new staff wich is delightful! Meeka helped us today and she was so polite and inviting, something this location was missing before. I would now recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Terrible customer service
Service: 1
It's Burger King, but I was pleasantly surprised by this location. Hot fresh food, great service, and decent pricing. Would visit here again, thanks, y'all!
Atmosphere: 5
Food: 5
Service: 5
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