BurgerFi
108 Riverside Ave #101, Jacksonville
(904) 355-3066
Recent Reviews
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James was so helpful and amazing her customer service was impeccable her ability to help me with my order was impregnable. She stole my heart with her presence at this store. I will be coming back!
Atmosphere: 5
Food: 5
Service: 5
This is a hip and happening Burger joint. The staff was super friendly, and my burger was delicious. It was really nice sitting outside, watching the traffic go by and the patio is really cool. It didn’t take long at all to get my food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beyond Burger
First, great wings. Fries were alright, burger bun was cheap.
Immediate problem, my girl and I are looking at the menu from a distance, she's deciding what she wants before we walk up and I'm waiting on the two children standing at the register. Cashier asks "are you ordering?" which since we weren't at the counter I assumed was directed at the kids right in front of her. Appears she was talking to us at a distance and throws her hands up, goes "and they're not gonna respond" claps and walks away.
We get to the register and she comes back and greets us with "so you are ordering?", not a hello or what can I get you or sorry for the confusion while I tried talking to you from halfway across the restaurant, just rudeness. Told to sit wherever, we go out to the patio, which has a couple other guests already out there. Once we're seated, an employee comes up to tell me they're closing the patio - but we don't have to get up yet. It wasn't 7pm yet, we hadn't gotten food yet, it wasn't mentioned before.
We watch as he turns people away from entering or leaving on one side, turns one woman away from sitting waiting for her people picking up inside, potential customers left.
The employee who brought our food smiled and said hi and that we can take our time eating though, points for her. Otherwise inexplicably unpleasant.
We've worked food service, people can suck, but we didn't do or say anything and you don't just be rude to customers or close on where they're sitting.
Not going back.
Atmosphere: 1
Food: 4
Service: 1
Oh, my! What's not to like! ...but, LOVE those fries and milkshakes!!!
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Onion Rings and Fries, Cheese Fries, Beyond Burger, Veggie Patty, Burgerfi Sauce
Roro has great customer service. Very polite and answered all my questions.
Atmosphere: 5
Food: 5
Service: 5
Mmmmmmm first time at Burger Fi and it was delicious ? def going back for more!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burger
I've been missing out, the burgers are bomb.com. Got truffle aioli on there, super good!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Burger
Burgers are too high and they're really not all that is given Whopper vibes
Atmosphere: 3
Food: 4
Service: 4
Today I enjoyed a delicious Rodeo chiken burger and it was really delicious, many thanks to Mariana who prepared it.
Atmosphere: 5
Food: 5
Service: 5
Great food, service is a little slow, but well worth the wait.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Jamese recommendation of the beyond burger was on point.
Food: 5
James’s was awesome very informative of menu. Treated me with superb customer service. Keep her in the front she has a lovely personality!
Atmosphere: 5
Food: 5
Service: 5
My first time here and I was super excited about the BurgerFi Bowl I got. I asked for extra jalapenos cause they were fresh cut. What a great size salad!!!
Atmosphere: 5
Food: 5
Service: 5
Good burgers for a quick lunch. Prices are reasonable and the sell beer
Atmosphere: 3
Food: 4
Service: 3
Jamese has a very strong work ethic, and very attractive to the needs of the customers.You The Best.
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