Chili's Grill & Bar

13210 City Station Dr, Jacksonville
(904) 714-9768

Recent Reviews

Phillip W.

The picture you see if a very undercooked and raw steak. We contacted the manager of this chilis at 8:00 on May 8th and he refused to try and help resolve the situation with a very disrespectful attitude and etc. This is sickening and distrusting will not be eating here again because cooks can't cook

KGh0st

Date of Visit: April 29thTime Started: 15:18Server: QuinnFrom the moment I stepped into Chilies, I was greeted warmly by a friendly hostess, setting a positive tone for the evening ahead. Our server, Quinn, was equally amiable, though a touch more enthusiasm in her demeanor would have added to the overall experience.Quinn was attentive and accommodating throughout our meal, going the extra mile by intuitively providing extra Alfredo sauce on the side for my Cajun chicken pasta, a thoughtful gesture that I appreciated.Our appetizers arrived promptly at 15:33, with our drinks needing a refill just three minutes later, a testament to Quinn’s efficiency. The Chipotle Honey Chicken Tenders stole the show with their tantalizing sauce, while the Mozzarella Sticks, though flavorful, were oversized and could benefit from a more shareable portion size. Similarly, the Egg Rolls, while tasty, suffered from a slightly soft shell.Moving on to the main course, the Cajun Chicken Alfredo was plated to perfection. While the pasta was slightly undercooked, it did not detract significantly from the dish’s overall enjoyment. The garlic bread, on the other hand, was a delightful combination of softness and crunch, complementing the flavors of the Alfredo perfectly.Despite a few minor hiccups, the dining experience at Chilies was largely enjoyable. We settled the bill promptly at 15:47, though there was a bit of a wait for the to-go boxes, which arrived at 15:58.In conclusion, Chilies offers a balanced culinary experience with friendly service and delicious fare. With a few tweaks here and there, it has the potential to become a standout dining destination.

Atmosphere: 5

Food: 4

Service: 4

Tyler Kovacs

Walked in at 9:30. Waited union 9:45 (the time I’m writing this) and never even got seated for service.No host. 2 servers working both sides , 1 bar top. No service received.

Atmosphere: 1

Food: 1

Service: 1

Alexis Boswell

Food was bleh. Bland cold . Barely any sauce on my wings you’d think I got plain wings. Do NOT order brisket quesadillas… gross and so salty they’re barely edible. And I love seasoning. But this was NOT it.

Atmosphere: 2

Food: 1

Service: 2

Matthew B.

Decided to stop by since I haven't been to a Chili's in years. I'll be honest the triple dipper was trending on TikTok so I was craving one. Haha had a nice meal at the bar with a couple delicious margaritas. Quick bite to eat after a long day with good service? What more do you need? Stop on in!

Latrissia Sawyer

Placed an order last night(04/17) at 9:25p and after watching few customers come in at the bar a gentleman that arrived after me approx 10 mins got his food which was the same item I ordered, I asked the bartender about my food, she came back to me within 5 mins and said "oh I must of didn't put it through". I said 25 mins later and had I not said anything Id been waiting. I was too tired after working 14hrs to wait on her to put it in. Then she gave me my check for my drink, wasn't a I'm sorry or anything just my check! I'm like really you didn't put my food in and you give me a check for a drink!? I paid for it but this was awful.

Atmosphere: 3

Food: 1

Service: 1

Norman Miller

Ordered food for delivery, steak was supposed to be medium, was actually over well done and burnt. Chili was burnt and not edible. Ordered chips and didn’t receive any.

Food: 1

Freda Pike

We waited 10 minutes to get a table after getting seated we waited 20 minutes before anyone came to the table after that everything went downhill one part of the restaurant smelled like marijuana there was not enough staff for the amount of people should be more prepared on Sunday after church be a long time before I go back

Atmosphere: 2

Food: 4

Service: 2

Sharice S.

The food was great I ordered Togo through the yelp app. My only issue was the server, when my order was brought out to me she had the audacity to bend over into my car window and ask me if I paid for my order. I contacted her manager to see if it was customary for them to ask such a question for a Togo order. I was extremely offended. He manager stated it is not that would be rude and they should be able to tell by the receipt. Will not visit the location again.

YAHWEH Evolving

s/o Destinÿ

Atmosphere: 4

Food: 4

Service: 4

Elizabeth Maitland

Server had a bad attitude, like she didn't want to be there.

Atmosphere: 2

Food: 3

Service: 1

Phatz Fray

Full as a fat

Atmosphere: 5

Food: 5

Service: 5

Mary PVH

Our server was the best. She was AMAZING and I can't wait to go back and see her sgain!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Caesar Salad, Texas Cheese Fries, Triple Dipper, Southwestern Eggrolls

Heather meyers

Great service and food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Fajitas

Jon S.

I just went to this Chili's with my wife, mother in-law, and two daughters. We asked for a table of 5 and were asked if we wanted a high top. We said no because of our two year old daughter. We wanted a regular table. Shouldn't have been an issue since 2/3 of the restaurant was empty at 5:37pm. The hostess said she had to go talk to a server. She came back and told us if we wanted that table we had to wait 10 min. Are you serious? I spent 18 years in the restaurant and bar industry doing everything from bussing to being a GM of a restaurant. Totally unacceptable. I will never be back by myself or with my family. Good luck on staying in business with that mentality!

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