Chipotle Mexican Grill
4865 Town Center Pkwy, Jacksonville
(904) 997-0481
Recent Reviews
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Service is so bad and charges additionally for asking extra cheese.
Atmosphere: 3
Food: 3
Service: 1
Went on tonight at 9 15 and they pointed at the food and said thats all we have... like no toppings dry rice .. I thought they were supposed to replenish until close. Lazy lazy staff. i just left
Atmosphere: 1
Food: 1
Service: 1
I’ve seen the mixed reviews, but I just went for the first time and had a great experience. Especially the front counter staff, she was very friendly and provided great service. Food was great! 👍🏼
Atmosphere: 4
Food: 5
Service: 5
Chicken bowl
Atmosphere: 3
Food: 4
Service: 4
The workers are wonderful every time I come in. I’ve been a regular at this store for years, but unfortunately the management is very lacking. David, a manager seems to love berating his employees in front of a whole store of customers. My condolences to that girl who was embarrassed so blatantly for, frankly, doing nothing wrong.
Atmosphere: 2
Food: 5
Service: 3
Woman working counter and manager are the rudest employees I have ever seen. Manager has worked here years always see him, never good. Also had to wait an hour outside because of staffing when there was plenty of employees already here
Atmosphere: 5
Food: 5
Service: 1
Found out why they never have carne asada! Over heard the manager telling the cook not to cook a lot of it because they make more money off of other bowls, kind of skumy because I came just for the carne asada
Atmosphere: 2
Food: 3
Service: 3
By far the worst experience I have had at a chipotle. Terrible service all around and chicken was burnt
Atmosphere: 1
Food: 2
Service: 1
Lady there is rude
Atmosphere: 2
Food: 2
Service: 1
Dirty, rude workers. No white rice, no guacamole, had to grab sour cream from the back. Kitchen absolutely filthy.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Dirty kitchen, undercooked rice, out of pico and guac. Poor problem solving cashier. Would not return.
Atmosphere: 1
Food: 2
Service: 1
Idk who the little girl is with the blonde hair but like the other reviews said she was rude. I usually don’t write reviews but that was absolutely ridiculous. Big attitude for nothing.
Atmosphere: 2
Food: 3
Service: 2
yall need to get your shit together the behavior and attitude there is disgusting the girl making our food was rolling her eyes at us every chance she got, there was 5 people just standing there not doing anything and the manager was just yelling at people. I could’ve walked back there and made food quicker than them. It’s gross they cross contaminate food and it’s all a terrible vibe. They don’t even prep their food, they just wait until it’s out and then start telling people that they need to wait 30 minutes to have some. Y’all need to just shut that place down at this point I’m embarrassed for you guys
Atmosphere: 1
Food: 1
Service: 1
the girl with the spider tattoo on her neck is so rude. her body language is absolutely disgusting she looks and speaks to customers in disgust. i’d be miserable if i was getting paid $15 an hour too but YOU chose to work there. 🤣🤣
Atmosphere: 1
Food: 5
Service: 1
First time eating at this chipotle location and the girl with the blonde puffball hairstyle was rude. I understood that it was busy so I was being patient but when she finally got to me she was being rude and got irritable when i wasn’t sure what to get.
Atmosphere: 1
Food: 4
Service: 1
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