Chipotle Mexican Grill

9172 Baymeadows Rd, Jacksonville
(904) 750-3506

Recent Reviews

VERONICA ARDLEY

the only problem I had was they don't give you your receipt or do they ask you do you want your

Atmosphere: 5

Food: 4

Service: 4

Recommended dishes: Sofritas Bowl of Rice

TJ C.

I love the burrito and Mexican cola And the service is good to the only problem sometimes my food is cold

Elizabeth S

Buyer BEWARE. Location will not deliver and won't tell you until the day you are expecting the food that they won't deliver. They do not take a credit card over the phone for a catering order placed on line either. My company had to pick up the order and not one person working there helped me to my car. I had to make three trips. I can see why they have less than a four star rating.

Atmosphere: 1

Food: 1

Service: 1

Lane stouts

I usually stop in here after dialysis. And today I stopped in got the kids meal with my he regular chicken got home and it's spicy!! Real spicy. That was horrible and no one answered the phone to find out why that chicken was so

Atmosphere: 5

Food: 1

Service: 5

Nick T.

Best chipotle in Jax. Staff is friendly and awesome and food is always great. I enjoy coming here everyday for lunch

Anna Gaisina

This is extremely

Atmosphere: 1

Food: 1

Service: 1

Soph Jennings

I’m so disappointed and I advise everyone who eats here to check their banks after purchasing their meals. I was charge $22.36 for a meal that was printed out as $14.94, the associate I spoke with would not give me a refund and made me call my bank to dispute the charge.

Atmosphere: 2

Food: 3

Service: 2

Christy

I honestly don’t have a complaint about the food at all. However I placed my order online and still had to wait for them to fix it. They have a lot of people working but they were all over the place. They need to be more focused on keeping the are where they make people who come in food clean. It was messy like nobody didn’t care all that food was just laying there. The young man who gave me my food though was nice.

Atmosphere: 3

Food: 5

Service: 3

Mike C

Great service and good

Atmosphere: 5

Food: 5

Service: 5

Mo W

Eeek lol idk Baymeadows. We were looking forward to this and it's not good. Chips are stale and the way the restaurant is built it terrible. The reviews are true. The staff is really nice the drink station is yummy. Chips always stale though,that's an issue! one time the young man literally couldn't decide which bag (out of, it must've been atleast 30 )to give me. As if he was hoping to pick a good batch lol. Poor kid.They were still stale.

Atmosphere: 1

Food: 1

Service: 5

B. HappilyEverAfter

Workers look miserable. Place does not look clean. The food is okay. Can do a better job making my own at home.Vegetarian options: Theres rarely people in there and its not the best tasting.

Atmosphere: 1

Food: 3

Service: 2

Federico Estal

New store BUT TERRIBLE service. I came early enough in the evening to get all the items I ordered, and they still messed up. I brought it to their attention, but all the response I got were to go to the app and request a refund. This will be THE 3RD TIME this happened, and I am over it!

Atmosphere: 1

Food: 1

Service: 1

Calvin Phuong

If you like your burrito to look like a cube, this is the place!Chipotle must have some odd training out documents floating around, giving employees a false understanding of burrito dynamics.

Atmosphere: 5

Food: 3

Service: 3

ANONYMOUS You

This place sucks, arrived after driving Over 7 hours driving,When in to grab lunch, most of the displsy trays are empty. I’ve never seen a chipotle THAT messy in my LIFE so I asked Asked Manager if i could if they were cooking more food it was lunch time and they were relly not busy at that moment.. Wrll he was extremely rude to me as the woman serving was also, said Get Back in the back of the line, by then maybe we'll have some more food coming out. The servers were So Miserable.. I've never, ever ever dealt with people like this before. I did not get to eat lunch walked out unhappy.

Atmosphere: 1

Food: 1

Service: 1

TaMisha E.

Very disappointed. This location is new and I wanted to love it because it's less than a mile from my home. But after three tries I'm done. I ordered through the app and each time the vinaigrette taste totally different. The quesadillas were all different. This restaurant has no consistency. The Carne Asada was tough and like rubber. The customer service was horrible. Picked my order up via the drive up window. She virtually threw my order and walked away. I had a question, but she ignored me. In that moment I decided I would not order here again.

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