RIP Cinnabon Christmas Eve tradition of getting Cinnabon is sadly come to an end.
They let everyone sit in line for 30 minutes only to tell everyone in line that ALL the cinnamon buns that we watched them bake were not for sale.
Sorry management, and the employees didn't care and were clearly just tired of serving people. It would have been kind to tell all of us that what we were watching them make we could not buy and not to talk to us as if we were stupid. It was 430 pm when I left.
So from 4pm to 430pm I was a trusting customer and now idiot sitting in line patiently waiting for the cinnamon buns. I was watching them pull out of the oven and fill up the counter space, surely we were all in line for a treat. It seems cruel and petty to let us watch you work and not tell us we were unable to purchase anything, but at least this year, I will try to make my own, and Cinnabon can continue to flounder as a franchise.
RIP Cinnabon, we had so many good years together. You obviously do not need any more business.
On the upside, I learned how to make cinnamon buns even better than the ones they make and with all real whole ingredients. So maybe my gift from Cinnabon this year after decades of buying rolls is that they gave me inspiration to 1 up them, and now my family has started a new tradition.
So, as I said, RIP Cinnabon, we have moved on without you!
Atmosphere: 1
Food: 1
Service: 1
Ryan Kearney
Staff was very rude. There was no Cinnabons available and was told there would be a 30m wait after waiting 15m in line. I said we don’t mind waiting and wanted to order. We were told we can’t order and had to come back in 30m and try our luck in line again. It’s basically a Cinnabon lottery. Clowns.
Atmosphere: 1
Food: 1
Service: 1
Lacie Gilson
Same lady referenced in previous review, heavier black lady, was super rude and more interested in talking on her AirPod (complaining about me interrupting her conversation and asking a question). She was rude enough that instead of buying multiple to take home I decided to find another treat for my family. Definitely won’t be back if she’s there.
Kid-friendliness: Wouldn’t recommend it!
Atmosphere: 1
Food: 1
Service: 1
sulight
I had a bigger black lady w a gold tooth (i dont know her name unfortunately) be rude as hell towards me. Got my order wrong (i asked for a frozen cinnamonroll cold brew) proceeds to act like i asked for a regular unflavored cold brew and starts slamming things around to correct my order. She then also fails to make the drink GOOD without the flavor (it still taste like cold brew) & charged me 2 dollars extra. Never buying from them if shes at the counter bc bye?
Atmosphere: 1
Food: 1
Service: 1
Brittany Atkisson
Paris was very friendly!
Food: 5
Nicholas Longoria
This is the worst place ever i literally have had trouble for 3 days canceling my order not giving me my order. Then I go through there website and order I pay for delivery and it automatically switch’s it to pickup only . So I have no car so I can’t pick it up and then I call back and they can’t help me because it’s supposedly a 3rd party delivery but then the manager over the phone tells me they dont deliver. Then she also tells me she can’t give me a refund or my food but can take my money . I will be calling corporate and I also will be reporting this store and if my money does not get returned to me today I for them stealing my money. Because they took my money and I never got the food so I asked for my money back and they didn’t want to give me my money back either. So it’s not right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Cinnapacks
Leo Arceneaux
I can’t comment on the food because I was not able to purchase a mini four pack as none were available. I asked if any more were being made and was told not today. It was 3 PM. The cashier was courteous and offered to sell me 4 regular size buns. Seemed odd but maybe that’s typical. Don’t know but just a heads up for others.
Ms. Gee was so lovely. Great experience and customer service. I had a craving and drove 20 minutes for some cinnabon and she made sure I got what I needed.
Atmosphere: 5
Food: 5
Service: 5
breanna jay
The employees are so rude here. The girl up front had an attitude because I wanted to use my T-Mobile Tuesday coupon. Everyone in line wanted to use theirs and she acted like it was such a problem. Then She tried to give me a cold Cinnabon and I told her I didn’t want it and she told me I had to keep it. They just need to shut this location down and rehire an entire new staff at a new location.
Atmosphere: 1
Food: 1
Service: 1
Les M
Terrible service. Very rude employees. Manager was rude as well. Everyone treated us like we were bothering them when we wanted to order. Never again will we come back to this location. Calling the corporate office today. It's such a shame because we spend alot of money at Cinnabon and so does my family.
Go to the back of the line, white boy.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Pecan Cinnabon
Piss poor service, no leadership
Service: 1
RIP Cinnabon
Christmas Eve tradition of getting Cinnabon is sadly come to an end.
They let everyone sit in line for 30 minutes only to tell everyone in line that ALL the cinnamon buns that we watched them bake were not for sale.
Sorry management, and the employees didn't care and were clearly just tired of serving people. It would have been kind to tell all of us that what we were watching them make we could not buy and not to talk to us as if we were stupid. It was 430 pm when I left.
So from 4pm to 430pm I was a trusting customer and now idiot sitting in line patiently waiting for the cinnamon buns. I was watching them pull out of the oven and fill up the counter space, surely we were all in line for a treat. It seems cruel and petty to let us watch you work and not tell us we were unable to purchase anything, but at least this year, I will try to make my own, and Cinnabon can continue to flounder as a franchise.
RIP Cinnabon, we had so many good years together. You obviously do not need any more business.
On the upside, I learned how to make cinnamon buns even better than the ones they make and with all real whole ingredients. So maybe my gift from Cinnabon this year after decades of buying rolls is that they gave me inspiration to 1 up them, and now my family has started a new tradition.
So, as I said, RIP Cinnabon, we have moved on without you!
Atmosphere: 1
Food: 1
Service: 1
Staff was very rude. There was no Cinnabons available and was told there would be a 30m wait after waiting 15m in line. I said we don’t mind waiting and wanted to order. We were told we can’t order and had to come back in 30m and try our luck in line again. It’s basically a Cinnabon lottery. Clowns.
Atmosphere: 1
Food: 1
Service: 1
Same lady referenced in previous review, heavier black lady, was super rude and more interested in talking on her AirPod (complaining about me interrupting her conversation and asking a question). She was rude enough that instead of buying multiple to take home I decided to find another treat for my family. Definitely won’t be back if she’s there.
Kid-friendliness: Wouldn’t recommend it!
Atmosphere: 1
Food: 1
Service: 1
I had a bigger black lady w a gold tooth (i dont know her name unfortunately) be rude as hell towards me. Got my order wrong (i asked for a frozen cinnamonroll cold brew) proceeds to act like i asked for a regular unflavored cold brew and starts slamming things around to correct my order. She then also fails to make the drink GOOD without the flavor (it still taste like cold brew) & charged me 2 dollars extra. Never buying from them if shes at the counter bc bye?
Atmosphere: 1
Food: 1
Service: 1
Paris was very friendly!
Food: 5
This is the worst place ever i literally have had trouble for 3 days canceling my order not giving me my order. Then I go through there website and order I pay for delivery and it automatically switch’s it to pickup only . So I have no car so I can’t pick it up and then I call back and they can’t help me because it’s supposedly a 3rd party delivery but then the manager over the phone tells me they dont deliver. Then she also tells me she can’t give me a refund or my food but can take my money . I will be calling corporate and I also will be reporting this store and if my money does not get returned to me today I for them stealing my money. Because they took my money and I never got the food so I asked for my money back and they didn’t want to give me my money back either. So it’s not right.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Classic Cinnapacks
I can’t comment on the food because I was not able to purchase a mini four pack as none were available. I asked if any more were being made and was told not today. It was 3 PM. The cashier was courteous and offered to sell me 4 regular size buns. Seemed odd but maybe that’s typical. Don’t know but just a heads up for others.
I would come back
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
10/10 customer service I will always come back
Atmosphere: 5
Food: 5
Service: 5
Ms. Gee was so lovely. Great experience and customer service. I had a craving and drove 20 minutes for some cinnabon and she made sure I got what I needed.
Atmosphere: 5
Food: 5
Service: 5
The employees are so rude here. The girl up front had an attitude because I wanted to use my T-Mobile Tuesday coupon. Everyone in line wanted to use theirs and she acted like it was such a problem. Then She tried to give me a cold Cinnabon and I told her I didn’t want it and she told me I had to keep it. They just need to shut this location down and rehire an entire new staff at a new location.
Atmosphere: 1
Food: 1
Service: 1
Terrible service. Very rude employees. Manager was rude as well. Everyone treated us like we were bothering them when we wanted to order. Never again will we come back to this location. Calling the corporate office today. It's such a shame because we spend alot of money at Cinnabon and so does my family.
Atmosphere: 1
Food: 1
Service: 1
I go here all the time. Love them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnabon Classic Roll, Minibon
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