Cold Stone Creamery
4495 Roosevelt Blvd #613, Jacksonville
(904) 518-3357
Recent Reviews
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4495 Roosevelt Blvd #613, Jacksonville
(904) 518-3357
Ice cream is delicious. Will be back as often as my scale permits.?
Atmosphere: 5
Food: 5
Service: 5
I Stood for over five minutes while Katelyn talked to her friend who was already serviced. She didn't greet me or stop to service me. Her co-worker was making ice cream and was very pleasant. I'm visiting from HI and haven't had ice cream for over a year my experience was ruined. The store only had Katelyn friend and I inside. The customer service was unacceptable. The other co-worker may been working on a to go order or something by Katelyn was hosting a meet and greet.
Atmosphere: 1
Food: 1
Service: 1
My daughter says Dell makes the best ice cream in the world ♥️. Always the best customer service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Apple Pie a La Cold Stone, Birthday Cake Remix Ice Cream Cake
The night crew here is great! They were very nice and good during a rush. I will DEFINITELY be coming back.
Atmosphere: 5
Food: 5
Service: 5
shayla was very cool and i like her
Atmosphere: 5
Food: 5
Service: 5
Great ice cream. The best in any city
Atmosphere: 5
Food: 5
Service: 5
Absolutely amazing
rude workers, heard them talk about me when they went into backroom.
Atmosphere: 1
Food: 3
Service: 1
ice cream is always good! the servers are consistently kind and understanding, and i’d definitely come again.
Atmosphere: 4
Food: 5
Service: 5
Great Customer Service!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Kendyl could not be bothered to check for allergens. When asked politely which ice creams were gluten free, she very harshly said: "I don't know that any of them are." We checked the website after leaving and there are quite a few gluten free options but she wouldn't even check a menu for us. Very disappointing, had to go get ice cream from Publix for date night.
Atmosphere: 1
Food: 2
Service: 1
10/10 great service !
I ordered a custom quart for $18. When I got it, the ice cream had ice cubes, tiny round paper wrappers and massive frozen strawberries (too frozen and too big to bite into) mixed into
It. It was disgusting and inedible. I'll never eat at cold stone again- so gross!! Whoever made this last night clearly doesn't know that 'what goes around comes around ' ?
Atmosphere: 1
Food: 1
Service: 1
Excellent
Atmosphere: 5
Food: 5
Service: 5
Friendly staffs, patient and accommodating to the customers
Atmosphere: 5
Food: 5
Service: 5
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