Dairy Queen Grill & Chill
$ • Fast Food, Ice Cream, Burgers
Hours:
5947 Merrill Rd, Jacksonville
(904) 743-1866
About Dairy Queen
Customers' Favorites
Dairy Queen Reviews
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Went to Merrill RD location one on University was closed when I received my ice cream I remembered why I stopped going to Merrill location the amount sucks and the ice cream is melting soft have a photo to show what I received it's sad looking ice cream then 5.00 for extra strawberrys unhappy customer will share on my Facebook..Tresa Stewart
Grill Burgers Taste Soo Good 😋
Just came to DQ and u can’t get an ice cream cause it’s too soft to serve!!! WTH!!!
Saturday, 8pm
Ratings
Menu
Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 11PM |
| Saturday | 10AM - 11PM |
| Sunday | 10AM - 10PM |
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Dairy Queen is a well-known restaurant that offers ice cream and fast-food options. The reviews indicate that the staff is generally friendly and polite, with some customers appreciating their good customer service, especially when the Blizzard was properly mixed. The fries are often praised as hot and tasty, and the Blizzards are said to have plenty of mix-ins. However, some customers have had disappointing experiences, such as receiving ice milk instead of real ice cream, which they found to be not creamy and full of ice chips. There are also reports of the staff sometimes being out of certain items like gravy sauce and malt, which can be frustrating. The parking lot and drive-through area need some maintenance, with potholes and uneven surfaces. Overall, Dairy Queen provides the menu items expected, but the experience can vary, and some customers feel that the value and consistency could be improved.