Dairy Queen Grill & Chill
5630 Normandy Blvd, Jacksonville
(904) 781-9440
Recent Reviews
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Nasty, unfriendly staff, hot inside, dirty inside and out.
Atmosphere: 1
Food: 1
Service: 1
I’ve given this location a try three separate times during working hours and no one answers the drive through. You will sit there forever . Never got my order taken
Atmosphere: 1
Food: 1
Service: 1
Saw another review on here that said they closed 20 minutes early so decided to call and ask before I wasted my time driving there. Called at 9:40 and they said they were already closed AND all cleaned up for the night. Glad I spent my money somewhere else😬
Service: 1
Chocolate malts are SO good!
Service: 3
December 9th 9:30pm, First and foremost the lady who took my order in the drive thru was rude from the get go. Started off with "only ice-cream is available". I ordered a banana split which was all thrown in a cup and mixed up. Not like how a banana split would be prepared. Also the ice-cream was halfway melted and got on my seat in the car. I didn't realize it until I got home. It's just a shame how people who work in the food industry handle food and If you don't like your job just find another one where you don't have to deal with customers or food. Take a little pride in your job at least.
Food: 2
Service: 1
Closed 20 minutes early.
Atmosphere: 1
Food: 1
Service: 1
Very wonderful service, staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Two Cheese Deluxe 1 2lb Combo, DQ Bakes Pretzel Sticks with Zesty Queso, Ice Cream Sundaes, Original Cheeseburger 1 2lb Triple Combo, Chili Cheese Dog, Chicken Sandwich, Onion Ring, Banana Split, Peanut Buster Parfait
Will not buy from this store, sad to see, most fast food places in this area aren't worth the prices they're charging.
Almost a day care facility for the "employees"
Waited and waited at drive thur, bad customer service, asked what I wanted and then get to windows and waited 2mins and was told they had 24 shakes to make and I had to wait at least 15mins, mind you no one other customer was there. So for a burger fry drink and sundea no one could make it. Wow..
Service: 1
Wasn't up to the usual standards. Was given fries instead of onion rings, didn't have pretzel sticks and had one small piece of brown, wilted lettuce on the fish sandwich. The blizzards were good though.
Atmosphere: 3
Food: 3
Service: 4
Restaurantji Recommends
My burger was not very good it was sloppy and microwaved it wasn't fresh at all I took one bite and put it aside very unsatisfied with what I received wasn't worth the money but due to the fact the young lady that waited on me was so pleasant I would have returned the whole meal for a refund but because of her professionalism I kept it and gave it to my son's dog and he wasn't so crazy about it as well but he eats it anyway that's a Dog for you L?L
Atmosphere: 3
Food: 1
Service: 5
I went there today and got two banana splits an Oreo blizzard it was a short black girl with/braids, tan brown pants she had good service good attitude that's what I like I will come back I love the good service.
Service: 3
99 cent coupon turned out to cost me 14 dollars didn't no they meant a dollar off never using a coupon here again deceiving me paid for something I really didn't want bought because the cashier was so great.
Atmosphere: 5
Food: 5
Recommended dishes: Original Cheeseburger
Vanilla ice cream!
Atmosphere: 4
Food: 4
Service: 4
Just went here 10 mins ago and was told they are not cooking any food. They gave no explanation as to why not. If their not going to cook why bother being open. To many lazy people working there.
I stopped here to get a blizzard on 10/13 the service is terrible I had to wait to finish being rung out while the cashier talked to someone on the phone about laundry. Behind the counter is so filthy. The cashier was dressed in filthy close. The place looks like it hasn't been cleaned all day stuff al over the counters. Icecream come laid melting on the floor. No wonder the place is dead. I ordered the salted caramel truffle blizzard which comes with no peanut butter well mine had pieces of peanut butter cups in it. Now for me thankfully for me I'm not allergic and like peanut butter. But if it was someone who is allergic to peanuts they could have killed them. This place has gone downhill. It use to have hard workers now it has lazy I don't care workers.
Atmosphere: 1
Food: 3
Service: 1
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