Dairy Queen Grill & Chill
5630 Normandy Blvd, Jacksonville
(904) 781-9440
Recent Reviews
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Why is it I gave the lady 100 dollar bill and I ended up with 65 back and the total was 23?????
Food: 2
Service: 1
Normandy and New Kings Rd are the top best dairy Queen today and that's facts so stop closing down our favorite ice cream spots
Atmosphere: 5
Food: 5
Service: 5
The lady who took our order was so rude and was rushing us to complete our order definitely not coming back here and they took forever to even get us to the window to pay and get our food.
Atmosphere: 1
Food: 1
Service: 1
the cashier please was really rude when I said hello twice without her replying even once. And my cone looks crazy like if the other dairy Queen wasn't so darn far away I'd probably have just left and gone to another one oh and she never told me my total or gave me a receipt
Atmosphere: 1
Food: 1
Service: 2
I am from Indiana he is from Illinois!👍🏼☮️
Atmosphere: 5
Food: 5
Service: 5
2 days in a row I have tried to come here at 10:00 to get ice cream with my wife. On Friday January 30th there were two cars pulled in sideways blocking the entrance with two people that may or may not have been working inside standing in the doorway having what looked to be a disagreement with them. On Saturday January 31st We show up again at 10:00 only to find the restaurant closed to customers again.
Very disappointed. This location would benefit from new management in my opinion.
Atmosphere: 1
Food: 3
Service: 1
I spoke to the manager and she was awesome for that five stars been giving
Atmosphere: 5
Food: 5
Service: 5
Out of all sides n over charging wouldnt go back to this one
Atmosphere: 1
Food: 1
Service: 1
Love the blizzards!
Atmosphere: 5
Food: 5
Service: 5
Got the 7 dollar deal fries were cold I didn't get my sundae an my tea was watered down w no ice which tells me it was a mess up they let it sit an have it to the next person that ordered tea
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
It's a relaxed n welcoming store . The cleanest, friendliest also freshest Dairy Queen. I have ever encountered in my life span . Thank you for the positive experience. God bless 🙏.
Atmosphere: 5
Food: 5
Service: 5
Went on a Sunday morning, it was really quiet but the cashier was friendly. Decided to dine in and had a decent meal. I ate a cheeseburger deluxe with a Oreo Blizzard; tasted great. Fast service as well, waited less than 5 minutes for my food. Only complaint I really had was the soda had more syrup than fizz, but I just chose a different drink after.
It is peaceful in there, with staff chatting. I would go back if I'm ever in the area again.
Atmosphere: 5
Food: 4
Service: 5
The worst customer service ever. I'm trying to get something to eat before closing time and the restaurant has open sign. Why are they closed early 😕 people are hungry still and want to eat up until close.
Atmosphere: 2
Food: 5
Service: 1
Went here and got a blizzard and got my daughter a dipped cone upon us taking a bite the ice cream tasted sour or spoiled I threw mine out but my daughter end up eating two bites before discarding fast forward to later that night my daughter is literally throwing up and I’m 100 percent sure it’s because of this ice cream I will NOT be returning and also the drive through service and staff was horrible and no wasn’t my first time being there but definitely will be my last
Atmosphere: 1
Food: 1
Service: 1
Good ice cream as usual
Atmosphere: 4
Food: 5
Service: 5
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