Got a blizzard and chicken and blizzard was great chicken was alright but customer service was great and friendly!
Greg Hill
I want Be Back it this place Ever
Jeremy N
We went to get banana splits and they were out of bananas. It was very disappointing to go DQ and the store not have the ingredients for an item on their menu.
Yvonne Norman
Ice cream Delivered Immediately at Drive thru...Took 10 Minutes to get 1 French fry after... People were nice. .Need to Work On Organization
Paige Wright
This Normandy Blvd DQ is straight trash. The whole building is falling apart, filthy, moldy, smelling of mildew and sewage in the parking lot. Bullet hole in the window. The staff is hit or miss, but usually a miss with zero customer service, care or personality. They are also always out of everything. Their misty slushy machine has been broken for so long the employee doesn't even know how long. They had no flavored dips except chocolate and strawberry. Out of cotton candy and the new cookie crunch that is advertised all over the building. They gave us melted blizzards, like really melted, and made mine completely wrong and it was gross. Too top out off, This past visit on 9/28, their credit card/ gift card system was still not working right after being down for over a week. My brother paid for his with his debit card and they said it didn't go through so I paid for it with my gift card. They said it didn't go through. They ran it again and ran it for my order, said it didn't go through. Ran my order a second time and only half of it went through so then made me pay for the rest of it with my debit card. Turns out ALL of the transactions went through! They used up all of my $50 gift card and myself and my brother paid for it out of our own accounts as well. I will be going to 103rd Street from now on
Response to DQ: The link that you provide does not actually go to anything but your website where we can submit a complaint again for no one to look at it or do anything about it!! DQ obviously does not care about it's restaurants and it's customers. The franchise owner has not contacted me at all!!! This location literally STOLE all the money off my 10 year old son's $50 gift card and no one is returning our money! The best I will probably get is to dispute the $13 I paid from my actual bank account but my poor son's money is gone!! Despicable and disgraceful!
Kennedy Breeding
The girl taking our order was so rude. Had a nasty attitude. We didn’t even finish giving our order and my husband drove off because how rude she was speaking to us. I’ve honestly never had worse experience than this.
Aeleia Calvary
This is the only location that doesn't believe in customer service. My request to get my blizzard layered with the turtle cluster toppings and not blended was denied. The manager says they can not, not blend my blizzard! I don't believe this is a policy just lack of customer service.
Maggiebeth Stymiest
I don't think something was cooked right because I got sick almost immediately afterwards.
James Williams
It’s always a good time to get Dairy queen I just love their chicken strip combo meal paired with a shake.
Melissa Partain
Went last night. Drive through smelled like sewage and the ice cream was HORRIBLE. It tasted like chemicals. After first bite had to rinse mouth out and threw everything we got away. Was very glad my children did not eat a bite before I did. Will not be going back.
Managment needs to do better bordering they are constantly out of things. I hate having to order from a different DQ because these guys can’t get right.
Tiffanie Nantau Bolden
Great service. They really load them blizzards up
Tanzie Faison
Last few times I have went here, I have had problems. On my last visit, I was told my gift card did not have any funds on it but upon checking it when I got home I found it was fully loaded. Such poor service!
Mark Herridge
Love the Blizzards!
Kaguria Kitsune
"Anything else, Anything else, anything else?" Damnit woman can I get a word in?
Look you get what you get ordering on 103rd but I swear they have a contest on which establishment has the worst customer service...
Got a blizzard and chicken and blizzard was great chicken was alright but customer service was great and friendly!
I want Be Back it this place Ever
We went to get banana splits and they were out of bananas. It was very disappointing to go DQ and the store not have the ingredients for an item on their menu.
Ice cream Delivered Immediately at Drive thru...Took 10 Minutes to get 1 French fry after... People were nice.
.Need to Work On Organization
This Normandy Blvd DQ is straight trash. The whole building is falling apart, filthy, moldy, smelling of mildew and sewage in the parking lot. Bullet hole in the window. The staff is hit or miss, but usually a miss with zero customer service, care or personality. They are also always out of everything. Their misty slushy machine has been broken for so long the employee doesn't even know how long. They had no flavored dips except chocolate and strawberry. Out of cotton candy and the new cookie crunch that is advertised all over the building. They gave us melted blizzards, like really melted, and made mine completely wrong and it was gross. Too top out off, This past visit on 9/28, their credit card/ gift card system was still not working right after being down for over a week. My brother paid for his with his debit card and they said it didn't go through so I paid for it with my gift card. They said it didn't go through. They ran it again and ran it for my order, said it didn't go through. Ran my order a second time and only half of it went through so then made me pay for the rest of it with my debit card. Turns out ALL of the transactions went through! They used up all of my $50 gift card and myself and my brother paid for it out of our own accounts as well. I will be going to 103rd Street from now on
Response to DQ:
The link that you provide does not actually go to anything but your website where we can submit a complaint again for no one to look at it or do anything about it!! DQ obviously does not care about it's restaurants and it's customers. The franchise owner has not contacted me at all!!! This location literally STOLE all the money off my 10 year old son's $50 gift card and no one is returning our money! The best I will probably get is to dispute the $13 I paid from my actual bank account but my poor son's money is gone!! Despicable and disgraceful!
The girl taking our order was so rude. Had a nasty attitude. We didn’t even finish giving our order and my husband drove off because how rude she was speaking to us. I’ve honestly never had worse experience than this.
This is the only location that doesn't believe in customer service. My request to get my blizzard layered with the turtle cluster toppings and not blended was denied. The manager says they can not, not blend my blizzard! I don't believe this is a policy just lack of customer service.
I don't think something was cooked right because I got sick almost immediately afterwards.
It’s always a good time to get Dairy queen I just love their chicken strip combo meal paired with a shake.
Went last night. Drive through smelled like sewage and the ice cream was HORRIBLE. It tasted like chemicals. After first bite had to rinse mouth out and threw everything we got away. Was very glad my children did not eat a bite before I did. Will not be going back.
Restaurantji Recommends
Managment needs to do better bordering they are constantly out of things. I hate having to order from a different DQ because these guys can’t get right.
Great service. They really load them blizzards up
Last few times I have went here, I have had problems. On my last visit, I was told my gift card did not have any funds on it but upon checking it when I got home I found it was fully loaded. Such poor service!
Love the Blizzards!
"Anything else, Anything else, anything else?" Damnit woman can I get a word in?
Look you get what you get ordering on 103rd but I swear they have a contest on which establishment has the worst customer service...
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