Domino's Pizza

418 Starratt Rd Suite 2 Ste 2, Jacksonville
(904) 757-0303

Recent Reviews

Miracle Humphrey

We messed up our delivery order thinking it was contactless. But the guy helped us very nicely:). And the food was good so. Thank you!

Atmosphere: 5

Food: 5

Service: 5

Gustavo O.

Trash! The delivery guy was just parked and not moving for 30min. I'm guessing so he didn't have to take another delivery. Pizza was burnt and cold by the time it got here

iz zy

I am very disappointed with this location . I have never had 1 bad experience with dominos , i have been a loyalty member for years. I ordered a pizza 2 & ranch cups, I even had a coupon and it said I had to meet the "minimum 14$ order requirement" I didn't want to spend a whole lot considering THE COUPON. so I ordered cinnamon twists with icing and even tipped the driver 10$!, To meet the requirement. This location is not far from My hotel . For whatever reason the delivery driver dropped off another order further away than mine so by the time I got my pizza and twists , the pizza was cold and partially messed up in the box and the cinnamon twists were cold and crunchy and no icing or ranch cups were delivered. I am super disappointed and a little irritated and will not be ordering from this location anymore .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Cinna Stix

Goutham S

Would have been even better if they have enough staff in the

Atmosphere: 4

Food: 5

Service: 5

Jim Doe

Put in Well Done, was not well done.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Chicken Alfredo, Pepperoni Pizza, Parmesan Bread Bites

Dee Man

Nasty

Atmosphere: 1

Food: 1

Service: 1

Jeffrey Powers

Who doesn't love pizza

Travis Kempton

Absolutely worst domino's to order from. Gabbi "the manager" has the worst attitude and does not understand customer service whatsoever. Go anywhere else.

madison ritzert

If I could leave negative stars as a review I would for this location and the employee working the night of 9/18/23. I placed a late night order to this location at 11:30 pm which is close to when they close but was also notified that the order would be completed if placed before they closed at midnight. At 11:45 pm I received a call saying that my location was too far away and outside of their delivery zone and that the order could not be completed. At 11:48 pm I called back intending to let the employee know I intended to drive to their location to pick up my order since I understood they were not able to deliver. I was left unanswered until 12:01 am when the employee finally picked up the phone to say they were closed. I was treated with no respect or apology and was spoken to very rudely and was told that my order had already been made which made the whole situation worse since if the employee had bothered to pick the phone up at 11:48 pm when I called back I could have picked up the order no problem. He purposefully did not answer until he had deniability to not provide what I ordered and paid for and was willing to drive to pick up. Nothing was offered to make up for this and all he could do was throw excuses at me in a very disrespectful manner. I will never be eating or ordering from this location again and I am repulsed and furious to the point that I might permanently be turned off from any and all DOMINO’S locations in the future. No pizza is worth the amount of disrespect and laziness I experienced tonight.

Matthew Carter

This location has never had an error on my orders. Always been hot and delivered within a few minutes of the stated time. Only complaint I have ever had was a rude employee on phone years ago and he didn't last long. Good work from employee's and management.

Navy Adam

Brownies always come out gross and pan oily on the bottom, but the pizza is usually good, sometime they under or over cook it. Very friendly staff.

kasey p.

This Domino's is my go to. Not only is the customer service great, but i've never had to wait longer than 10 minutes from the minute i place my order. They've never made a mistake with any of my orders, and the food is always hot and delicious! There is one employee I would love the mention, Odessa. She made my day. Odessa is the face of amazing customer service by the way she holds herself and speaks with cusyom

Shawna

Pardon me if I'm not thrilled about the "free bees", but everytime I see the " frees with an r " commercial, I think, why don't they spend that money on making the customers happy, the 1st time around, instead of trying to win us back. Everytime I have ordered from Dominos, and I mean EVERYTIME, the toppings never cover the pizza, it should be that with every bite you take, you should be able to taste the toppings. Then they want you to pay for extra toppings you should have gotten in the 1st place. For example if I order a pepperoni pizza, it may be three slices that maybe have 1 half piece of pepperoni, the sauce is so thin, there's barely none on it, and the cheese, "the cheese" it's a sprinkle. It's a "smh" moment. I won't return.

Robert Ferguson

This is the only Domino's I deal with. Their pizza is always on point. Plus, I get free pizzas all the time when I build up 60 reward points from ordering online. Fast and simple.

Darby Barrett

I have been with domino’s for years ! The fact that this visit made it so bad I won’t be using dominos for a long time is amazing ! First off the app wasn’t working so I called the store to place my car-side pick up and the lady couldn’t find my deal I normally get at first. I figured she is probably new no big deal. Then I told the girl my car information just for her to call me back a few minutes later to say they can only do car-side pick up on the app. You would think you would make accommodations since your app isn’t working! They told me it would be 20 mins I got there exactly at 20 mins and had wait an extra couple minutes which is no big deal just to drive home to see I got a un-cooked pizza. I don’t know if they were trying to rush my order or what but I ended having to put it in my oven for a good 10 minutes. I’m very upset with the whole experience. Mainly more about the app and the un- Accommodations….

Load More