Domino's Pizza

870 Cassat Ave, Jacksonville
(904) 781-6420

Recent Reviews

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jordan

Friendly staff and good and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Luke Theriault

Ordered pizza over an hour and a half ago and there is zero indication a pizza will ever arrive. No answer on the phone, the map shows the car at the store, and the app keeps updating the arrival time to the current time.

I can tolerate a slow delivery, but the lack of communication is unacceptable. This experience seems consistent with other reviews. Do not order from here. Use any other Dominoes.

I don’t know why Dominoes Corporate allows this to continue. Their website directed me to this store. This reflects poorly on the brand.

Service: 1

Kourtney Souder

My pizza had no sauce at all. Absolutely disappointing after waiting 40 minutes to get it.

Atmosphere: 1

Food: 1

Service: 1

Charles Richardson

I ordered the $9.99 any toppings special. Well, it's not any toppings it's only seven for a large and six for a medium. The Pizza that I ordered at the North Main St. location was relatively room temperature or less when it arrived and I was taken aback buy the $6.50 or $7 delivery charge that did not include the driver's tip. So by the time you tip the driver you're paying approximately $20 for a $9.99 Pizza. They gave me a free medium pizza because of the incident and there were barely any toppings on it. Thanks but I won't do that anymore!

Atmosphere: 3

Food: 2

Service: 5

DAVIS S

From the moment we walked in, the warm ambiance and friendly staff made us feel right at home

Atmosphere: 5

Food: 5

Service: 5

David Caldwell

Always very friendly and courteous!

Atmosphere: 4

Food: 5

Service: 4

Michelle Bee

I gave it a 4 because they didn't have thin crust and thats what I like . They were prompt in letting me know though.

Atmosphere: 5

Food: 4

Service: 5

ForTheCulture Tho

The team there are genuinely such great people! They really took of me & were so accommodating! Please go to the Domino’s on Cassett Avenue you won’t regret itit!

Atmosphere: 5

Food: 5

Service: 5

LaDeris White

Great service
Great pizza

Atmosphere: 5

Food: 5

Service: 5

Tay Pearson

Pasta, good
Tots, decent
The bread bites are horrible, rock hard and taste so funky like they’re old as hell, I almost always have at least one issue with this location but didn’t wanna bother
They’re always super late and have something or another wrong
Not to mention I live 6 minutes away from this store!!!
Come on now

Atmosphere: 2

Food: 1

Service: 1

Jerry Manka

I eat the same pizza 3 times a week while driving around the southeast for work and this is by far the best tasting pizza I’ve ever had. The crust was perfect

Atmosphere: 5

Food: 5

Service: 5

Ms. Rae

Pizza pictures are not what was ordered.
Staff was polite and welcoming.
First Pizzas were not hot. Since I took one of the two back, the correct pizza was made while I waited so it was nice and hot.
So the take away from this post:
if you don't mind returning with what you thought was your meal and waiting for the new one to get made, then choose this location 🤷🏾‍♀️

Atmosphere: 3

Food: 3

Service: 4

Graham Tucker

food is good (for a dominos) but i’ve ordered several times and they take over 45 minutes Every. Single. Time. my order is never complicated and i live very close. i’m in the service industry so i get that mistakes happen but jesus christ. you can track the pizza order and it says “so and so left at this time.” every single time i check, the tracker is sitting in the parking lot. i like dominos and the deals are good but i think the employees slack off too much. do your job. its embarrassing.

Atmosphere: 1

Food: 2

Service: 1

Unknown Neenjah

Foods good but the service is horrible. Waited on hold for 20 mins for them to hang the phone up. Just for to call back and they do the same thing. My order took 98 mins to prepare and deliver while it was just three items. Offered me $25 credits to my account and then lied and said they never did such thing.

Atmosphere: 1

Food: 4

Service: 1

Ashley Smith

I ordered a pizza from this location,my pizza wasn't done,so I called the manager and the worker that I talked to went above and beyond for me,I thank them for that

Atmosphere: 5

Food: 5

Service: 5

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