Domino's Pizza

5045 Soutel Dr Ste 14 Ste 14, Jacksonville
(904) 765-2411

Recent Reviews

Sort by
Kaylon Mims

Man this plane change so much and for the better! For got my sauces though but all good.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: A Burnt Thin Crust 3 Topping Pizza, Cheese Pizza, Italian, Philly Cheese Steak, Pepperoni Pizza

A Williams

They have became the worse with timing. The last 2 weekends my food was not ready at the time that was forecasted. They just pushed the time back over and over…over 30 minutes to make pizza. I understand being backed up one weekend but it’s a Sunday and 2 weekends in a row is ridiculous. They offer no kinda courtesy or anything for the extra long wait.

Atmosphere: 2

Food: 4

Service: 1

gabbi sanders

The absolute WORST dominos from management to food, orders constantly wrong sat outside of store for 15 + minutes just for them to cancel my order & lock the doors mind you I’m sitting right here I can see them do it. I’d stay far far away here’s to hoping they get shut down tbh

Atmosphere: 1

Food: 1

Service: 1

Marcella Clemons

I always order by phone not too good with computer messages sometimes hard to get the order through or phone calls mix up.

Atmosphere: 4

Food: 4

Service: 4

Red Roses

Dominoes pizza is great, but whenever I use the app at Soutel, my order won't take. So I'm left to walk in and then have a 45 minute wait, when I've already wasted 1 hour in the app. The store is busy on a Friday night. I don't get my pizza because of the app. But it is what it is. But time before last I had time to wait.

brianthtkidd

Went above and beyond for my order.

Derek williams

When ordering from Dominos you know what your ordering and you have a certain expectation of that , everything was up to par .🫡

Atmosphere: 5

Food: 4

Service: 5

Santrell Clark

Greeted as soon as I walked in . Order fresh and ready to go !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Twisted Cinnamon Rolls

Darell Johnson

The worst pizza I’ve ever got from Dominos, highly disappointing

Food: 1

Service: 4

Brian Moose

Employees are horrible. Delivery drivers will stay beating on your door or not leave because they want a tip. You pay for sauces you do not get. If you call after they deliver your order about something they missed or messed up they will not answer the phone. I will be notifying cooperate about Dondre and other associates.

Service: 1

Richard Rineet

Tried ordering online for 11.99 for large pizza, online didn't work, went to store and ordered same pizza 18.99. What a joke.

Atmosphere: 1

Food: 3

Service: 2

Alejandro “Bumper man” Suarez

Can't make and today cash more than 15$ but yet won't take order less than 17$ ....such bullcrap

Atmosphere: 1

Food: 1

Service: 1

jay daniel

Amazing customer service! I used to work at Marcos so I know a pizza place late at night is hard . So for the food to get here fast , hot, and when I called to make a simple swap they were so kind !!!

Atmosphere: 5

Food: 5

Service: 5

Imani Diatta

I love their food and they service this is the best place

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Pizza, A Burnt Thin Crust 3 Topping Pizza, Chicken Wings, Lava Cake

Annhjdhne yt? didPaulisczak

Ordered for delivery and was never received. The driver said it was delivered, but I'm sure it went to the wrong address because we did not get it. Tried calling several times, and it went to voice mail, which was full. When I did get someone I was told that the driver said food was delivered and the only thing he could do is remake the food and that we are out of his delivery zone (we are 3 miles away) so I would have to come get it. Why didn't they call to let me know they don't deliver out my way? I've received food from this location before. Worse service ever!!!

Service: 1

Loading...