Donatos Pizza

9735 Old St Augustine Rd, Jacksonville
(904) 366-2867

Recent Reviews

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B Fabella

Restaurant was empty when i arrived. I ordered a large thin crust meat lovers pizza and a side order of garlic cheese bread.
Pizza was great and over flowing in quality meats and tasted as good as it looked (and it looked yummy!). Staff is friendly and helpful as it was my first time trying the place.
Garlic cheese bread was meh . . . I’ve had better - I couldn’t taste the garlic flavor at all.
Will definitely be back for pizza and I totally recommend giving them a try if you’re in the Mandarin area!

Atmosphere: 4

Food: 4

Service: 5

Todd

This place a hidden gem. Pizza is consistent, place is clean, and staff is friendly!

Atmosphere: 5

Food: 5

Service: 5

Reese

I've had great and horrible experiences from this location so I believe its all about who is on shift! If it weren't for the fact that I'm from Ohio and this pizza is nostalgic than I wouldn't have been back after the bad experience. If yal tighten up the crew yal could be great! BTW for newbies they specialize in their thin crust iykyk ❤️ also don't blame them for your pizza being cold if you order via door dah or Uber, fresh is the best! oh and avoid the meatballs and loaded breadsticks they're trash lol

Atmosphere: 4

Food: 4

Shardena Banks

Got the oven tossed pizza dough, literally the worst pizza you can eat. It taste really cheap considering the fact I paid $23 for just a large pizza. Lil Caesar pizza is better quality than this for the money.

Toppings were just thrown on the pizza not sure if it was cooked all the way.

The guy that handed me the pizza was very surprised I wanted to look at it before walking out the door like he already knew he made me anything .

Atmosphere: 1

Food: 1

Service: 1

Daniel Gillam

Serious meat, bbq chicken and mariachi chicken pizzas. All were amazing, one of the best I’ve ever had! Polite staff who were attentive to their customers. The inside was a little smaller than I expected. Several people ahead of me in line but they helped each of us quickly.
Definitely recommend!

Atmosphere: 3

Food: 5

Service: 5

Dee Jackson

This was my first time eating a Donatos pizza. It was very good and I am looking forward to trying some of the other varieties.

Atmosphere: 5

Food: 5

Service: 5

Chip Haddock

Just HIRE more people, there’s 12 customers jammed in this spot waiting for orders to be taken and pizza to come out !!! I haven’t even tasted it yet and will not be coming back. This is HOW projects FAIL. Name one person who can wait an HOUR + FOR A PIZZA NOWADAYS 👨‍🍳👨‍🍳👨‍🍳👨‍🍳 your welcome for the review

Karizma Whhhaaattt

Noah and Emily made me feel right at home as soon as I came in the door. I had a complicated order and they had excellent customer service and even had time to talk with me for a minute a great atmosphere just like Home.

Atmosphere: 5

Food: 5

Service: 5

Tina Young

From Ohio home of the Buckeyes was very pleased to see a Donatos here in Jacksonville Fl. For me it's a slice of home.

Food: 5

Service: 5

Rad Murphy

Pizza has always been delicious, and used to be quick. Now the lady working the register cannot take an order without calling the manager multiple times for clarification. This has been the case the last two times I visited, roughly a month apart. I used to be able to place an order online and have it ready quicker than I could drive here. New help at the register is TERRIBLE, and ruins the experience.

Atmosphere: 3

Food: 5

Service: 1

Courtney Reulbach

We’re from Ohio and Donatos was our favorite pizza chain. We live in NSB and drove up to Jacksonville to celebrate my birthday, and had to stop for my birthday dinner! It was everything we remember. Pizza was amazing, we even got a second pie to take home!

Atmosphere: 5

Food: 5

Service: 5

Isabella Santa Barbara

very good service.

Atmosphere: 5

Food: 3

Service: 5

Ali Tabassi

Delicious pizza with friendly staff

Atmosphere: 4

Food: 5

Service: 5

Arnold Mcbride

Love it

Ryan Baker

THE HOT HONEY PIZZA!!!!!! Oh my goodness you have to try it. Sounds strange but it’s an absolute must!!!

Atmosphere: 5

Food: 5

Service: 5

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