The drive thru people are extremely nice and very friendly. Coffee is good and the doughnuts always seem to be fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Hank M.
This one is usually good but stopped at 8am Sun for hot coffee and brisket scramble. coffee was cold! They hadn’t turned on the urn, replacement lukewarm, scramble bowl was cold. Must be new crew.
Acquisition
I normally don’t leave bad reviews, but my order is wrong every single time I have come to this location. I just don’t get it. Workers also seem to have an attitude every time I come in whether it’s at each other or at a customer directly. Super unprofessional.
z3gator XD
I needed 3dzn donuts for a school function. I drove up to the drive-thru. Asked for three dozen glazed donuts and was told I could only get one dozen. That if I had wanted that many of the same kind I should have placed an order ahead of time. I'm sorry, but I thought a store specializing in donuts would have plenty of plain donuts to sell. I asked about the old fashioned donuts and was told I could only get six of those. Finally, I just told her I needed three dozen of the plainest looking donuts so the school kids would not argue over who gets which donut. She said no problem.? I explained I had just opened a rewards account online which entitled me to one free drink with any order. I stated what I wanted. When I got up to the window I handed the clerk my cash, turned to get my phone so I could ask how the reward program worked. By the time I had grabbed my phone she had the change and receipt in her hand. She had charged me for the coffee. I was going to overlook this and asked how to get the order credit on the rewards. She said oh you can only do that before the sale is complete. Did you want to buy something else?!!!!! So I spent all this time signing up for the rewards program before going to the store for absolutely nothing. Didn't get the donuts I wanted. And had to pay for a coffee that should have been free. It was a very frustrating experience and I probably will not use Dunkin again. Krispy Kreme or even Walmart from now on.
Atmosphere: 1
Food: 3
Service: 1
Olivia Tran
I visit here a lot but today I didn't see anyone I recognized and these employees were RUDE. I tasted my latte and didn't taste any caramel so I went inside, apologized for the bother and explained the issue. They sort of glared at me, and one girl went like "it does have caramel, I made it myself. Do you want more caramel?" As though I'm being some major Karen but I wasn't I swear (ask the regular workers, I'm the girl in the flowered van, I never try to be rude to anyone). They treated me horribly and the girl just set down a cup with some caramel in the bottom of it. Super awkward, I just sort of poured a little bit of it in my cup and tossed the rest. I understand someone having a rough day, but these girls just so rude and kind of teaming up on me. I love the kind people that work here, I guess they just weren't in today.
Atmosphere: 2
Food: 2
Service: 4
Shelly kennedy
I was horrified by the customer service today at this location. I come to this store almost everyday to get coffee and today was probably my last time coming. The employee Renee at the drive through was terrible and very rude to me. I ordered a pumpkin spice latte and when i got it there was no whip cream on it. She snapped at me and told me that is not how I ordered it. I told her I can pay the difference if I had to and she said u are too much under her breath. I then asked her to just refund me the money for the latte and that would be fine since I was too much for her to deal with. I also asked for her name and the managers name and she refused to give me either and just left me sitting at the window with no drink and no refund. A few minutes later another employee came to the window and explained to me she was in College and they made everyone leave the campus and she was just upset about that. I explained that gives her no right to treat or talk to customers that way. Finally another employee came and refunded me the money for the drink and was able to give me a name for her and the manager but still no phone number. Renee should not be working in an environment dealing with customers if she is going to speak to them in this manner and it makes the business she works for look very bad. I finally found a corporate number and called them to file a complaint. Everyone else is always so nice here but this type of employee makes people not want to spend their money at this establishment. If your having a bad day either don’t go to work or leave your personal life at home because being disrespectful to others really shows your character and being this way to People will get you no where in life. I hope this location has some type of consequence for this type of employee because she is very disrespectful and probably should sell some other type of employment if she is going to be like this.
Atmosphere: 1
Service: 1
BTFAM BTFAM
I guess the person did not really want to work today. She spoke not a work to us when we placed our order. Not a single word even to our words of please and thank you. When I asked for more almond milk. I hand my hand out to receive the cup. She placed it on the counter. Yes, that was send me a message. Said nothing even when I picked up the cup and still said thank you. Oh, the manager was there and said nothing. I guess this is the expected behavior. Coffee was great. Restaurant was dirty and so was the floor!
Atmosphere: 1
Food: 4
Service: 1
Amy Mosier
Great coffee and prices!
Atmosphere: 5
Food: 5
Service: 5
Emma Beier
Coffee and food are good here. The woman who took our order the past few times is extremely rude.
Atmosphere: 2
Food: 4
Service: 1
Lisa Snow
Extremely fast service, polite customer service and food is excellent.. so many sandwiches to choose from check out the menu awesome for lunch also
If you want to roll true there drive through or dine in the lobby area, the variety menu items will satisfy your cravings with outstanding meal bakery items, you deserve the best right ? enjoy. A+
Vegetarian options: Ingredients and portions are fine
Dietary restrictions: Options for all dietary needs.
Wheelchair accessibility: In line with state accommodations for all customers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese
Philip Bloom
This is the best of the local Dunkin's. The service is fast and always accurate. The entire store is clean. The atmosphere is always pleasant and inviting.
Atmosphere: 5
Food: 5
Service: 5
Logan Boyle
I've gone to every other Dunkin'. Donuts in town and gotten free donuts at 7:45 PM before you guys close. But this is the only location that said no. That isn't a thing that we do. And that is a straight up lie. You do give away free donuts before you close.
Patty Goa
Went there to order donut holes for my daughter’s birthday in school. Everything worked as expected. The donut holes were not very fresh the following day but other than that all good.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Joseph Nicoletto
I wasn't able to convey my order because the staff had the music so loud that no one could could hear each other. The staff was unwilling to turn down the music to be heard. I walked away without making a purchase.. The store was clean, but no doughnuts were purchased..
The drive thru people are extremely nice and very friendly. Coffee is good and the doughnuts always seem to be fresh.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
This one is usually good but stopped at 8am Sun for hot coffee and brisket scramble. coffee was cold! They hadn’t turned on the urn, replacement lukewarm, scramble bowl was cold. Must be new crew.
I normally don’t leave bad reviews, but my order is wrong every single time I have come to this location. I just don’t get it. Workers also seem to have an attitude every time I come in whether it’s at each other or at a customer directly. Super unprofessional.
I needed 3dzn donuts for a school function. I drove up to the drive-thru. Asked for three dozen glazed donuts and was told I could only get one dozen. That if I had wanted that many of the same kind I should have placed an order ahead of time. I'm sorry, but I thought a store specializing in donuts would have plenty of plain donuts to sell. I asked about the old fashioned donuts and was told I could only get six of those. Finally, I just told her I needed three dozen of the plainest looking donuts so the school kids would not argue over who gets which donut. She said no problem.?
I explained I had just opened a rewards account online which entitled me to one free drink with any order. I stated what I wanted. When I got up to the window I handed the clerk my cash, turned to get my phone so I could ask how the reward program worked. By the time I had grabbed my phone she had the change and receipt in her hand. She had charged me for the coffee. I was going to overlook this and asked how to get the order credit on the rewards. She said oh you can only do that before the sale is complete. Did you want to buy something else?!!!!!
So I spent all this time signing up for the rewards program before going to the store for absolutely nothing. Didn't get the donuts I wanted. And had to pay for a coffee that should have been free. It was a very frustrating experience and I probably will not use Dunkin again. Krispy Kreme or even Walmart from now on.
Atmosphere: 1
Food: 3
Service: 1
I visit here a lot but today I didn't see anyone I recognized and these employees were RUDE.
I tasted my latte and didn't taste any caramel so I went inside, apologized for the bother and explained the issue. They sort of glared at me, and one girl went like "it does have caramel, I made it myself. Do you want more caramel?" As though I'm being some major Karen but I wasn't I swear (ask the regular workers, I'm the girl in the flowered van, I never try to be rude to anyone). They treated me horribly and the girl just set down a cup with some caramel in the bottom of it. Super awkward, I just sort of poured a little bit of it in my cup and tossed the rest. I understand someone having a rough day, but these girls just so rude and kind of teaming up on me.
I love the kind people that work here, I guess they just weren't in today.
Atmosphere: 2
Food: 2
Service: 4
I was horrified by the customer service today at this location. I come to this store almost everyday to get coffee and today was probably my last time coming. The employee Renee at the drive through was terrible and very rude to me. I ordered a pumpkin spice latte and when i got it there was no whip cream on it. She snapped at me and told me that is not how I ordered it. I told her I can pay the difference if I had to and she said u are too much under her breath. I then asked her to just refund me the money for the latte and that would be fine since I was too much for her to deal with. I also asked for her name and the managers name and she refused to give me either and just left me sitting at the window with no drink and no refund. A few minutes later another employee came to the window and explained to me she was in College and they made everyone leave the campus and she was just upset about that. I explained that gives her no right to treat or talk to customers that way. Finally another employee came and refunded me the money for the drink and was able to give me a name for her and the manager but still no phone number. Renee should not be working in an environment dealing with customers if she is going to speak to them in this manner and it makes the business she works for look very bad. I finally found a corporate number and called them to file a complaint. Everyone else is always so nice here but this type of employee makes people not want to spend their money at this establishment. If your having a bad day either don’t go to work or leave your personal life at home because being disrespectful to others really shows your character and being this way to
People will get you no where in life. I hope this location has some type of consequence for this type of employee because she is very disrespectful and probably should sell some other type of employment if she is going to be like this.
Atmosphere: 1
Service: 1
I guess the person did not really want to work today. She spoke not a work to us when we placed our order. Not a single word even to our words of please and thank you. When I asked for more almond milk. I hand my hand out to receive the cup. She placed it on the counter. Yes, that was send me a message. Said nothing even when I picked up the cup and still said thank you. Oh, the manager was there and said nothing. I guess this is the expected behavior. Coffee was great. Restaurant was dirty and so was the floor!
Atmosphere: 1
Food: 4
Service: 1
Great coffee and prices!
Atmosphere: 5
Food: 5
Service: 5
Coffee and food are good here. The woman who took our order the past few times is extremely rude.
Atmosphere: 2
Food: 4
Service: 1
Extremely fast service, polite customer service and food is excellent.. so many sandwiches to choose from check out the menu awesome for lunch also
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
If you want to roll true there drive through or dine in the lobby area, the variety menu items will satisfy your cravings with outstanding meal bakery items, you deserve the best right ? enjoy. A+
Vegetarian options: Ingredients and portions are fine
Dietary restrictions: Options for all dietary needs.
Wheelchair accessibility: In line with state accommodations for all customers
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Egg and Cheese, Wake-Up Wrap - Bacon Egg and Cheese
This is the best of the local Dunkin's. The service is fast and always accurate. The entire store is clean. The atmosphere is always pleasant and inviting.
Atmosphere: 5
Food: 5
Service: 5
I've gone to every other Dunkin'. Donuts in town and gotten free donuts at 7:45 PM before you guys close. But this is the only location that said no. That isn't a thing that we do. And that is a straight up lie. You do give away free donuts before you close.
Went there to order donut holes for my daughter’s birthday in school. Everything worked as expected. The donut holes were not very fresh the following day but other than that all good.
Atmosphere: 3
Food: 3
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
I wasn't able to convey my order because the staff had the music so loud that no one could could hear each other. The staff was unwilling to turn down the music to be heard. I walked away without making a purchase.. The store was clean, but no doughnuts were purchased..
Atmosphere: 4
Service: 1
Loading...