Dunkin'
7171 Philips Hwy, Jacksonville
(904) 296-6022
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
This location was a bit disappointing. Day 1 we had to place orders at the counter due to some last minute changes from 11 of us. Orders were ok, but the guy behind the counter felt like we asked for his kidney when we asked for drink cup holders. Dat 2 and 3 were ok, we did mobile orders. Same crew but no recognition or thanks or anything. The orders were about $100 3 days in a row.
Atmosphere: 3
Food: 4
Service: 2
I use to always go to this store. I moved to another state came back to this store.
Atmosphere: 5
Food: 5
Service: 5
I've been going to this location every day through the week for the last 4 months. I get the same thing. Medium UNSWEET iced tea and sesame bagel with butter. Most days they burn the bagel some days it's barely hot bread. I don't say anything about it usually because nobody cares about the customer anymore.
Atmosphere: 5
Food: 4
Service: 5
This is my favorite place for taking the coffee ☕️
Atmosphere: 5
Food: 5
Service: 5
Me and my gf went while we , the lady on the speaker was rude as hell when we got to the window to make a payment she just gave us a dirty look and gave the food , no greeting no nothing just a rude experience
Atmosphere: 1
Food: 1
Service: 1
I placed a mobile order at the wrong location, and this location didn't honor my coffee. Horrible customer service, won't be back.
Atmosphere: 1
Food: 1
Service: 1
Every time I come through the drive thru, the employees are just the sweetest. I love the motivational sign on the windows. Everything is hot when it should be and cold when it should be. Egg bites are so good. I can tell the management takes pride on their store with customer service and quality good and staff. My dad looks forward to his treat when I visit him at his nursing home near by.
Thank you.
Atmosphere: 5
Food: 5
Service: 5
I get a dozen once a week and they make some amazing donuts.. I mean that's to be expected but still. It's very comfy inside, employees are all super nice, they make great drinks and food too. Would definitely recommend if you need a donut or drink fix!
Atmosphere: 5
Food: 5
Service: 5
Hi who’s taking order really bad and wait on the line to take the order and nobody there he let me wait 10 minutes and his speak rude
The ladies at this location are AMAZING! No matter what side of town I’m on I’m try to make it to this specific location because my coffee is always perfect when I come here! The manager is so polite and always smiling and the workers have the same attitude. Most Dunkin’s aren’t consistent with making good drinks every time but they’ve got it down PAT!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Manager is awesome!!
Atmosphere: 5
Food: 5
Service: 5
Customer service was great. Made my sweet treat perfect on a hot day
Manager from 5/19/2025 @ 530 pm was absolutely amazing. She made up for my horrible experience from the Blanding Store😊
Atmosphere: 5
Food: 5
Service: 5
Great food,my kids love fir dunkin is insane 💕
Atmosphere: 5
Food: 5
Service: 5
The workers talk a lot, but work slowly.
Atmosphere: 2
Food: 3
Service: 1
Loading...