Loaded hash brown is a rip off…. So 4 dollars, gets “9 pieces” 2 squirts of cheese n sprinkle of bacon? How is that loaded?
*** photo is after the drive thru girl “added three more pieces” …. *****
4 at McDonald’s gets 3 pancakes and sausage. Such a shame. Waste of money . This location is skimpy with the food items considering the prices. You get more coffee for your buck than this trash food. Not to mention the donuts taste old. Smh
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Donuts
Katherine Yamashita
6:30 AM and I am watching as your morning shift employee watches the drive thru camera and ignores each vehicle. In addition the doors are locked, I parked to observe and had a full conversation with another customer that had waited since 6AM.
E W
I recently visited Dunkin’ Donuts and was disappointed by the level of customer service I received. The staff seemed overwhelmed and uninterested in helping customers. The manager was present, but was clocked out and doing something not willing to help his or her team.
Service: 1
Abraham Erskine
The staff is so nice, shout out to this location specifically!! If you see a cool guy behind the counter tell him the two short dudes that walked in on 11/21 sent ya in
Refused service by afternoon staff. Stated there was no manager. Refused to provide number for management.
Atmosphere: 1
Food: 1
Service: 1
Chris Janes
Male employee to busy talking in ear piece. Had to order thru keyoss. Lack of selection.what we gave us what we have? Your open til 8pm. Should have all for selection nit limited
Atmosphere: 1
Food: 1
Service: 1
Kazuo Kazuyuki
Banned from establishment because of the school I go to despite personal history of coming in and paying
Atmosphere: 1
Food: 1
Service: 1
K love
They want you to use the kiosk I told them I had cash so I just had waited yea they drive-through was a lil bit busy but not all that I see why this place had got the dirty plates from the news
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Darlene DEE
Hot or miss with my ice coffee and breakfast. I know if my order is made correctly by who is working the window.
Atmosphere: 5
Food: 5
Service: 4
Mike Webb
Go to ANY OTHER Dunkin than this one. It just keeps getting worse and worse. Employees who don't care and play instead of helping customers. After coming many times now and getting ignored while ordering so my order is wrong because they're more worried about each other than customers. Thank God they just built one close so I can just go to the one on Old St Augustine
The donuts are too warm when you are frosting them. That's is what's causing the faint color and thin coat. As pricey as they are we really want a nice dip and coat on the frosting.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Doughnut
Joe Delia
Do not use a credit card at this location. Someone is skimming numbers. It happened to me about 3mo ago and again today.
dwayne hairel
The Dunkin store on Sunbeam is by far the best store in Jax. The staff is always friendly and provide service with a smile. Quick drive thru and accurately make the order. Highly recommend this Dunkin!
Dayshift I nvr have an issue but this is the 3rd time I’ve gone after 4 and been told they are done making frozen coffee than I ask for iced instead there not making that either just hot coffee in the summer … I drive off and see a couple sitting out front with large iced coffees… so we’re all out means I don’t feel like making it ??
Loaded hash brown is a rip off…. So 4 dollars, gets “9 pieces” 2 squirts of cheese n sprinkle of bacon? How is that loaded?
*** photo is after the drive thru girl “added three more pieces” …. *****
4 at McDonald’s gets 3 pancakes and sausage. Such a shame. Waste of money . This location is skimpy with the food items considering the prices. You get more coffee for your buck than this trash food. Not to mention the donuts taste old. Smh
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Donuts
6:30 AM and I am watching as your morning shift employee watches the drive thru camera and ignores each vehicle. In addition the doors are locked, I parked to observe and had a full conversation with another customer that had waited since 6AM.
I recently visited Dunkin’ Donuts and was disappointed by the level of customer service I received. The staff seemed overwhelmed and uninterested in helping customers. The manager was present, but was clocked out and doing something not willing to help his or her team.
Service: 1
The staff is so nice, shout out to this location specifically!! If you see a cool guy behind the counter tell him the two short dudes that walked in on 11/21 sent ya in
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Loaded Hash Browns
Refused service by afternoon staff. Stated there was no manager. Refused to provide number for management.
Atmosphere: 1
Food: 1
Service: 1
Male employee to busy talking in ear piece. Had to order thru keyoss. Lack of selection.what we gave us what we have? Your open til 8pm. Should have all for selection nit limited
Atmosphere: 1
Food: 1
Service: 1
Banned from establishment because of the school I go to despite personal history of coming in and paying
Atmosphere: 1
Food: 1
Service: 1
They want you to use the kiosk I told them I had cash so I just had waited yea they drive-through was a lil bit busy but not all that I see why this place had got the dirty plates from the news
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Hot or miss with my ice coffee and breakfast. I know if my order is made correctly by who is working the window.
Atmosphere: 5
Food: 5
Service: 4
Go to ANY OTHER Dunkin than this one. It just keeps getting worse and worse. Employees who don't care and play instead of helping customers. After coming many times now and getting ignored while ordering so my order is wrong because they're more worried about each other than customers. Thank God they just built one close so I can just go to the one on Old St Augustine
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Is usually good service & drink & food
The donuts are too warm when you are frosting them. That's is what's causing the faint color and thin coat. As pricey as they are we really want a nice dip and coat on the frosting.
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Doughnut
Do not use a credit card at this location. Someone is skimming numbers. It happened to me about 3mo ago and again today.
The Dunkin store on Sunbeam is by far the best store in Jax. The staff is always friendly and provide service with a smile. Quick drive thru and accurately make the order. Highly recommend this Dunkin!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut, Bagels, Munchkins Donut Hole Treats
Dayshift I nvr have an issue but this is the 3rd time I’ve gone after 4 and been told they are done making frozen coffee than I ask for iced instead there not making that either just hot coffee in the summer … I drive off and see a couple sitting out front with large iced coffees… so we’re all out means I don’t feel like making it ??
Atmosphere: 1
Food: 1
Service: 1
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