Dunkin'
12453 Philips Hwy, Jacksonville
(904) 683-8373
Recent Reviews
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White girls at front didn’t greet me and walked away for 10 min and let me stand at the register. I walked out.
Service: 1
The crew in the morning is so great! They know you by name and just gives your day a good start
Food: 5
Service: 5
Cody and staff always remember my order, that's 5 star customer service!
Food: 4
Service: 5
This location is now bad. Their employees high on drugs, stealing parts of your order … then franchisee makes it impossible to obtain a refund for missing items.
You’ll be told to return in-person for a refund. Guess what happens when you return? Told to show up M-F before noon to speak to “someone else”.
Atmosphere: 1
Food: 1
Service: 1
This is the best Dunkin!!! The guy with the curly hair makes the drinks amazing every single time!! They need to send him to every store to teach all other employees how to make drinks!
Food: 5
Service: 5
Great coffee
Atmosphere: 5
Food: 5
Service: 5
Got everything bagel with cream cheese
Atmosphere: 4
Food: 5
Service: 5
I’m a big Dunkin girlie so I’ve been to my fair share of locations at this point. I have multiple that I refuse to return to. This is NOT one of those Dunkins!! This makes my top two locations EASILY. The coffee is always consistent and we all know that’s Dunkin’s biggest struggle. The gentleman usually working the drive thru on weekday mornings is super nice, and they’re always quick. Big fan of this one, y’all.
Atmosphere: 4
Food: 5
Service: 5
Iced coffee was really refreshing and delicious
Atmosphere: 5
Food: 5
Service: 5
They have a great team at this location, I frequent it almost daily and they have even remembered my name and my previous orders which is impressive given I mix it up often.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Munchkins Donut Hole Treats
Restaurantji Recommends
Perfect
Best Dunkin in town! We stopped going to Bartram and Durbin locations because of the mistakes and poor service we always got (there was always something wrong). Here, everyone is so friendly and warm/welcoming. They always go the extra mile to greet you and recognize you. We don’t go here too often, but somehow they remember us by name. Truly a 1000% better experience than any other location I’ve been to. And, if something does go wrong they always make it right in the best way possible. This place is our go-to!
Atmosphere: 5
Food: 5
Service: 5
Prompt and fast drive thru service and outstanding customer service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Same as always not bad Just consistent
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Donuts
They rarely have ground coffee ?
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