Dunkin'

12453 Philips Hwy, Jacksonville
(904) 683-8373

Recent Reviews

Jimmy Bollettieri

Prompt and fast drive thru service and outstanding customer service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Donuts

Tagged Billing

Same as always not bad Just consistent

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Donuts

Sandra Gordon

They rarely have ground coffee ?

Mayson F.

Great service and they always get my order spot on and it is so close to my house so I can just walk there and it's a great place in general

Wendy Perry

This location has really turned around in the last 6 months. Ben is an exceptional employee and always so personal! My drinks are always made to perfection and the food is always hot and delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Iced Latte, Coolatta, Donuts

A Doolin

Nice staff good drinks n

Atmosphere: 5

Food: 5

Service: 5

Rae Rae

This is the best Dunkin in the entire city of Jax and surrounding areas (PVB, Atl Beach, Jax Beach). My guys at the window are AMAZING and now know our order when we pull up (sometimes 2x day, lol). The order is PERFECT every. single. time. Seriously cannot say enough good things about the staff at this location. If you are the owner reading this you should give them all raises. They absolutely deserve it.

Food: 5

Service: 5

Michael Javier

This is probably the best Dunkin' I've been to in Jacksonville. They are efficient, friendly, and professional. Don't let the fact that it is inside a gas station fool you!

Atmosphere: 5

Food: 5

Service: 5

Dalton S.

This is by far my favorite Dunkin. They put all the other Dunkins to shame. The food is always extremely hot and made to order and the guys are always so friendly and prompt.

Robyn O'Pry

These guys are amazing and I drive out of my way to come by there restaurant. They know my order when I pull up to the drive-thru, always smiles on their faces and lovely service. Really hard to find this kind of service these

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Egg and Cheese

Robyn Opry

These guys are amazing and I drive out of my way to come by there restaurant. They know my order when I pull up to the drive-thru, always smiles on their faces and lovely service. Really hard to find this kind of service these

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Croissant, Egg and Cheese

Samantha Aldridge

I would like to give a huge shoutout to Ben and Cody for always giving me outstanding customer service 5 days a week, sometimes 2x a day. I have finally found a Dunkin who does it right.The service is always top tier and they go above and beyond to make customers feel important.Dunkin is a very important part of my day, every single morning before work.I’ve been to every Dunkin in town and this location by FAR has the best customer service I’ve ever received. It’s so nice to pull up to the speaker/window knowing that you will receive nothing other than positive energy and smiles.This team by far beats the rest when it comes to time efficiency, quality and customer service.I have nothing but good things to say about this location and its employees.I appreciate you all so much! ❤️

Atmosphere: 5

Food: 5

Service: 5

A A

The entire team at this location exhibits professionalism, courtesy, and overall great customer service!

Atmosphere: 5

Food: 5

Service: 5

Annabelle Ferraro

Just came in at 8PM and got a frozen coffee with chocolate and pumpkin, it looked and tasted great! Will definitely come this location more often for a late night coffee

Atmosphere: 5

Food: 5

Service: 5

Victor D.

They definitely seemed understaffed when I went.Both of the employees were visibly overwhelmed.All I ordered was two donuts and a bacon, egg and cheese on a croissant. My Sandwich was missing the bacon.The counter where they kept napkins was really sticky.

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