Over 15 minutes in drive thru for the cashier to not even have my order right or ready. Awful.
Service: 1
Isayah Hardyman
Incredible service from Allen and his team. He is always super helpful with a smile on his face. Him and his team put the customer first.
Atmosphere: 5
Food: 5
Service: 5
Kimberly Bruin
My favorite š dunkin!!!! Love this crew!!! Always greet you with a smile and I never get a wrong order!!!
Atmosphere: 5
Food: 5
Service: 5
Iris Blakeslee
Morning shift on 09/02/2025 about 7:40am I walked in wanteing a bagel and asked for it to be lightly toasted they burnt it and itās non edible I go to this place all the time and never have a problem but these workers this morning looked very low energy and didnāt seem like they wanted to be there. I definitely would recommend the manager of this morning to really pay attention to there employees and how they are presenting the food as well as the food should be edible I donāt know why they would think a hard bagel thatās clearly over toasted would be okay to give a customer who clearly asked for lightly toasted as well as it seemed the bagel had been sitting out for awhile it had a stale taste to it.
Atmosphere: 3
Food: 2
Service: 4
Amber Ocharan
The employees at this location specifically need raises. Each and every one. They are ON IT in the morning. I put in my order, arrive, and it's ready EVERY TIME. It's incredible. I probably only order because I know they are so quick.
Atmosphere: 5
Food: 5
Service: 5
DD Sweetie
Alan is the best! He remembers my name and order and always greets me with a smile! I know I'm going to have a good morning when Alan is working
Atmosphere: 5
Food: 5
Service: 5
Tansla Wright
Very pleasant staff and food always fresh
Mona Strimback
Always clean, customer service is great.
Atmosphere: 5
Food: 5
Service: 5
Travis Ables
They remember my order, are quick and courteous as one could ask for at the before crack of dawn times I arrive š
Atmosphere: 5
Food: 5
Service: 5
David Manjarres
I donāt usually leave reviews, but what happened at this Dunkinā location absolutely warrants attention. The way your employee Anna treated my friend was completely unacceptable and honestly shocking for a customer-facing role.
My friend calmly placed a drink orderāsomething sheās ordered many times beforeāyet Anna aggressively insisted she was wrong. No clarification, no willingness to listen, just attitude and condescension. After pushing back for no good reason, Anna finally made the drinkā¦ only to spill it all over her own hand during hand-off. No apology. No replacement. Just more cold, dismissive behavior.
This isnāt just bad serviceāitās disrespectful and unprofessional. Anna clearly lacks the basic courtesy and training expected of any employee in customer service. This kind of behavior drives customers away and reflects horribly on your brand.
Management needs to address this immediately. If this is how guests are treated, especially when theyāre not being rude or difficult, itās a sign of a deeper problem. Either Anna needs retraining, or she should not be on the front line representing your business.
Dunkinā can and should do better. We wonāt be returning to this location unless we know this situation has been handled seriously!
Great customer service!! They were pumping out amazing hot coffee and food so quickly.
Nitin
Nothing like getting a couple of cups of flat coffee and not replacing on request... thanks
KJ
First soon as we walk in the young manager looked at us and acted as if she didnāt want to service us. She had an attitude and another manager had to tell her to help us. We saw a bug fly and land on a strawberry donut, I told this same young lady she looked at the donut dropped it back down and said she didnāt see the bug. Her attitude was HORRIBLE! And I then asked was she not going to throw the donut away she just rolled her eyes and said she didnāt see the bug! I then asked to speak with another manager I spoke with a different manager who was so kind, me and my son showed her which donut it was and she simply threw it away! Thatās all the other young lady had to do. Iām not going back here because if she thinks itās ok to have bugs left on a donut and serve it to their customers that is unsanitary and just plain nasty!
monica guerrero
The staff is very friendly and creates an incredible atmosphere. I went with my daughter and my husband and we felt at home. Thank you.
Troy M.
always have exceptional service. Literally come everyday. With the exception of one small lady with glasses. Rude, loud, nasty. First time thought she was having a bad day but today solidified that she is just nasty. Won't be back
Over 15 minutes in drive thru for the cashier to not even have my order right or ready. Awful.
Service: 1
Incredible service from Allen and his team. He is always super helpful with a smile on his face. Him and his team put the customer first.
Atmosphere: 5
Food: 5
Service: 5
My favorite š dunkin!!!! Love this crew!!! Always greet you with a smile and I never get a wrong order!!!
Atmosphere: 5
Food: 5
Service: 5
Morning shift on 09/02/2025 about 7:40am I walked in wanteing a bagel and asked for it to be lightly toasted they burnt it and itās non edible I go to this place all the time and never have a problem but these workers this morning looked very low energy and didnāt seem like they wanted to be there. I definitely would recommend the manager of this morning to really pay attention to there employees and how they are presenting the food as well as the food should be edible I donāt know why they would think a hard bagel thatās clearly over toasted would be okay to give a customer who clearly asked for lightly toasted as well as it seemed the bagel had been sitting out for awhile it had a stale taste to it.
Atmosphere: 3
Food: 2
Service: 4
The employees at this location specifically need raises. Each and every one. They are ON IT in the morning. I put in my order, arrive, and it's ready EVERY TIME. It's incredible. I probably only order because I know they are so quick.
Atmosphere: 5
Food: 5
Service: 5
Alan is the best! He remembers my name and order and always greets me with a smile! I know I'm going to have a good morning when Alan is working
Atmosphere: 5
Food: 5
Service: 5
Very pleasant staff and food always fresh
Always clean, customer service is great.
Atmosphere: 5
Food: 5
Service: 5
They remember my order, are quick and courteous as one could ask for at the before crack of dawn times I arrive š
Atmosphere: 5
Food: 5
Service: 5
I donāt usually leave reviews, but what happened at this Dunkinā location absolutely warrants attention. The way your employee Anna treated my friend was completely unacceptable and honestly shocking for a customer-facing role.
My friend calmly placed a drink orderāsomething sheās ordered many times beforeāyet Anna aggressively insisted she was wrong. No clarification, no willingness to listen, just attitude and condescension. After pushing back for no good reason, Anna finally made the drinkā¦ only to spill it all over her own hand during hand-off. No apology. No replacement. Just more cold, dismissive behavior.
This isnāt just bad serviceāitās disrespectful and unprofessional. Anna clearly lacks the basic courtesy and training expected of any employee in customer service. This kind of behavior drives customers away and reflects horribly on your brand.
Management needs to address this immediately. If this is how guests are treated, especially when theyāre not being rude or difficult, itās a sign of a deeper problem. Either Anna needs retraining, or she should not be on the front line representing your business.
Dunkinā can and should do better. We wonāt be returning to this location unless we know this situation has been handled seriously!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great customer service!! They were pumping out amazing hot coffee and food so quickly.
Nothing like getting a couple of cups of flat coffee and not replacing on request... thanks
First soon as we walk in the young manager looked at us and acted as if she didnāt want to service us. She had an attitude and another manager had to tell her to help us. We saw a bug fly and land on a strawberry donut, I told this same young lady she looked at the donut dropped it back down and said she didnāt see the bug. Her attitude was HORRIBLE! And I then asked was she not going to throw the donut away she just rolled her eyes and said she didnāt see the bug! I then asked to speak with another manager I spoke with a different manager who was so kind, me and my son showed her which donut it was and she simply threw it away! Thatās all the other young lady had to do. Iām not going back here because if she thinks itās ok to have bugs left on a donut and serve it to their customers that is unsanitary and just plain nasty!
The staff is very friendly and creates an incredible atmosphere. I went with my daughter and my husband and we felt at home. Thank you.
always have exceptional service. Literally come everyday. With the exception of one small lady with glasses. Rude, loud, nasty. First time thought she was having a bad day but today solidified that she is just nasty. Won't be back
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