Dunkin'

9978 Old Baymeadows Rd Ste 5, Jacksonville
(904) 646-1077

Recent Reviews

Annette Matias

Coffee here is always diluted. You can't even get a decent cup of coffee all because management cares about saving money instead of the quality of food items.

Atmosphere: 2

Food: 2

Service: 2

Mony Monae

I usually come here on a good day but today the service was

Atmosphere: 2

Food: 5

Service: 1

Jack Butler

I'm posting this because I'm finding that Dunkin has become notoriously unreliable this one closed at 8:00PM apparently the hours seem to vary significantly from store to store some closing as early as 3:00PMI'm headed to Wawa at least I know they won't be closed

Atmosphere: 5

Food: 5

Service: 5

Taylor H.

Service was great, I had a complicated order and the women working were open to help in anyway! Will be returning.

Robert Craft

My coffee was great and the manager Adora was very nice and great customer

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Robert Cellamare

Of course dunkin is awesome, but this location is a disaster at best. Don't remember one time where my order was completely right. I say multigrain, they hear croissant, and then proceed to TELL ME what I said literally EVERY time. Maybe teach these girls to not be on their phone when taking an order, or just listen when someone is talking. I swear they're like a deer in the headlights if they aren't on their phones. This isn't directed at the people actually making the food. I know they're just doing their job and making what they read.

Atmosphere: 2

Food: 5

Service: 1

Layla D. Smith

We love Dunkin. We last visited Christmas eve. Stay were polite, donuts great and hot chocolate on point!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sausage Egg and Cheese, Donuts

Lena Dove

Managers should NEVER curse at their employees. The disrespect these manager show for employees is noticeably upsetting. Absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Juan Carlos Santamaria (juansantamaria99)

I’ll be waiting for 30 minutes por a latte doll for delivery , the manager is so

Service: 1

Chris ashby

Love my Dunkin ??

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Andrew V.

I haven't visited this location in quite some time because it's walk-in only and last time I was here, the cashier was rude. Service has stayed consistent because instead of being greeted with a " Good morning" or "thanks for coming in". I was told to "call ahead next time for placing an order of this size" in a rude tone. Very first thing she said to me while bashing my order. I placed the order online an hour and a half earlier. Won't be here again.

Bella C.

employees asked me how to make the drinks as if i worked there drink tasted awful and donuts looked really old

Roberto Montoto

Don't go here. Its 8am and they cannot provide change of a hundred dollar bill when you're spending about $20.Not like this is some mom/pop shop.

Service: 1

Marleana Luv

7:00 a.m. I go to get coffee and was greeted with an attitude and giving burnt coffee..cust service sucked..coffee sucked it wasn't even worth going back to get it remade..I jus went to WAWA and got better service and coffee shame on u dunkin!

Service: 1

Anita Smith

I purchased food and drinks for my grandchildren and I and didn't receive some of the things I paid for. My babies were very upset. I didn't appreciate that.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Iced Latte, Donuts

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