Very disappointed. Ordered a ham and Swiss croissant and it was burnt. Didn't realize it until I got to work so I wasn't able to take it back and of course they didn't give me a receipt. On a good note coffee was great as usual
Food: 2
Service: 4
Angela Paulsen
I purchased items before going into work. The order was incorrect. I attempted to call them multiple times to have them fix the order so I could swing by and exchange the item. I called approx 10 times over a span of 4 hours. No one answered. Very disappointed. The new management has been great but this event really is frustrating because my bill was over 20 dollars and I’m todays inflated prices every one is feeling the crunch.
Paul Tauro
If people have an attitude they should not work there. Stood at the counter waiting patiently. One employee was cooking and another was working the drive through. She asked the guy cooking how long on food he said its going to be a few minutes. So I used this opportunity and said while you are waiting on food you could get me a doughnut. She decided she would just ignore me. This is why brick and mortar retail is dying, employees are not taught customer service.
Atmosphere: 1
Food: 1
Service: 1
Centurion Testing Service, LLC
Very quick and efficient filling orders from online app. Have gotten to know them and they are very friendly. Wish there was a way that if they are out of a particular donut or item the app would not allow the order to go through with that item. They are quick to substitute whatever you want but when picking up orders for other people that doesn't always work. I come here almost everyday and enjoy the staff and coffee.
Atmosphere: 5
Food: 4
Service: 5
William Swartz Jr
Service was great, coffee spot on and the donuts were great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Anthony Massis
Employees at this location are rude and literally don't know what their doing.
The beach blvd location is 100x better than this one!
Atmosphere: 1
Food: 3
Service: 1
joker joker
Terrible service.
Jess Ham
Cheryl the manager is the best.. out of mostly all the surrounding Dunkin’ Donuts, hands down this is the best one with positive people working .
Atmosphere: 5
Food: 5
Service: 5
T EZELL
SOFT OPENING DAY! Danny and Allen were fast and friendly while working the front counter. The food was hot and fresh, and my drink was super.
Atmosphere: 5
Food: 5
Service: 5
Carlos M. Montijo Perez Sr.
Good place to eat some with a good coffee and more.@
Nice atmosphere good service great donuts ???????????? 12 donuts and $15 cash The rest is history
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Carlos E
I asked a question to the employee on front she pretended that she didn’t hear me then make a comment on how customers talked to her but she doesn’t listen she is just working ?
Atmosphere: 1
Food: 3
Service: 1
Oscar Silva
Yes Bad service here.
Atmosphere: 5
Food: 5
Service: 1
Peace Be With You
Super friendly staff today and the moved the line through quickly!
Atmosphere: 5
Food: 5
Service: 5
MegaFreddyx
Bilingual employees would be a plus, but employees choose not to speak
Very disappointed. Ordered a ham and Swiss croissant and it was burnt. Didn't realize it until I got to work so I wasn't able to take it back and of course they didn't give me a receipt.
On a good note coffee was great as usual
Food: 2
Service: 4
I purchased items before going into work. The order was incorrect. I attempted to call them multiple times to have them fix the order so I could swing by and exchange the item. I called approx 10 times over a span of 4 hours. No one answered. Very disappointed. The new management has been great but this event really is frustrating because my bill was over 20 dollars and I’m todays inflated prices every one is feeling the crunch.
If people have an attitude they should not work there. Stood at the counter waiting patiently. One employee was cooking and another was working the drive through. She asked the guy cooking how long on food he said its going to be a few minutes. So I used this opportunity and said while you are waiting on food you could get me a doughnut. She decided she would just ignore me. This is why brick and mortar retail is dying, employees are not taught customer service.
Atmosphere: 1
Food: 1
Service: 1
Very quick and efficient filling orders from online app. Have gotten to know them and they are very friendly. Wish there was a way that if they are out of a particular donut or item the app would not allow the order to go through with that item. They are quick to substitute whatever you want but when picking up orders for other people that doesn't always work.
I come here almost everyday and enjoy the staff and coffee.
Atmosphere: 5
Food: 4
Service: 5
Service was great, coffee spot on and the donuts were great!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Employees at this location are rude and literally don't know what their doing.
The beach blvd location is 100x better than this one!
Atmosphere: 1
Food: 3
Service: 1
Terrible service.
Cheryl the manager is the best.. out of mostly all the surrounding Dunkin’ Donuts, hands down this is the best one with positive people working .
Atmosphere: 5
Food: 5
Service: 5
SOFT OPENING DAY! Danny and Allen were fast and friendly while working the front counter. The food was hot and fresh, and my drink was super.
Atmosphere: 5
Food: 5
Service: 5
Good place to eat some with a good coffee and more.@
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Nice atmosphere good service great donuts ???????????? 12 donuts and $15 cash The rest is history
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
I asked a question to the employee on front she pretended that she didn’t hear me then make a comment on how customers talked to her but she doesn’t listen she is just working ?
Atmosphere: 1
Food: 3
Service: 1
Yes Bad service here.
Atmosphere: 5
Food: 5
Service: 1
Super friendly staff today and the moved the line through quickly!
Atmosphere: 5
Food: 5
Service: 5
Bilingual employees would be a plus, but employees choose not to speak
Atmosphere: 1
Food: 5
Service: 3
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