Dunkin'

3430 University Blvd S, Jacksonville
(904) 549-5832

Recent Reviews

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Latoya Boger

Everytime I come to this Dunkin there is always an issue. The reason I even go to this dunkin is because it literally 5-6 minutes from my home, but today was my last time. A drink that I get everytime I come all of a sudden today they make the drink wrong and oh we can’t do it. They need better customer service and they need it bad…The older lady today wasnt the issue it’s always the younger girl. Mind u she made the drink last week and even said she wanted to try it.

Service: 1

Maria Hernandez

The Food was delicious, so was the service and nice atmosphere 👌
Will go back for sure.👍

Atmosphere: 5

Food: 5

Service: 5

Tommy Skinner

This Dunkin is the most professional Dunkin I have found. Always open on time and always friendly and kind

Atmosphere: 5

Food: 5

Service: 5

Camila

The drive-thru was great! My food and drink were delicious, and the girl working the drive-thru was so sweet and friendly. Great Dunkin!

Atmosphere: 5

Food: 5

Service: 5

Veronica Michelle Lima

This Dunkin had a rough patch after the renovation. But its up and running really well. I visit there often and I have observed that they are very methodical. I never expect them to memorize what I like to drink or eat. I always receive exactly what I asked for and I am very please with their service!

Atmosphere: 5

Food: 5

Service: 5

Steven Fogger

They screwed up my donut order twice in a row. Just asked for a Boston creme and got a glazed donut. Brought it back and they apologized and instead of giving me a Boston creme Brough back a maple glazed.

Atmosphere: 3

Food: 3

Service: 1

Almas

I received a nasty soggy bagel with butter all over the outside. When I order the same thing at other Dunkin locations, the butter is spread in between the sliced bagel. The employees were immature, laughing and being disrespectful. They took forever to toast another bagel. I assume that this is the fault of the store manager who didn't train them properly.

Atmosphere: 1

Food: 1

Service: 1

Olivia Tran

The lady working the drive thru at the screen was very rude. The lady at the window was nice though!

Alexander Bennett

Coffee was good and staff was friendly. Line was a bit long, but still a convenient spot — would come back.

Atmosphere: 4

Food: 4

Service: 4

Kilah Harrington

my sandwich are always cold even when I ask to have it double toasted also the coffee is nasty...I asked for 4caramels 3 creams I get my coffee and it's nasty they barely put caramel in it and put granulated sugar in my coffee which I did not ask for sugar..... this Dunkin donuts just doesn't listen they don't listen when you tell them how you want coffee they don't listen when you tell them how you want your sandwiches they do not listen, which is why I'm giving them 1 star ......don't waste your money

Atmosphere: 1

Food: 1

Service: 1

House Beyond Our Own

Great service!

Atmosphere: 5

Food: 5

Service: 5

Amanda Lavelle

I love this place. I've been going here all last week because I was working right up the road and they are very welcoming as soon as you walk through the door. Service is great. Food is great. Coffee is absolutely amazing. I would definitely recommend.

Atmosphere: 5

Food: 5

Service: 5

Deborah

Kids so nice sweet

Milelami L

Came here at closing time and they were cleaning and didn’t mind or give me actitud to serve me and make some coffees. Thanks, Gavin and Kristi for the extra mile.

Atmosphere: 5

Food: 5

Service: 5

Shannon

Came in at the last minute... And ordered a lg iced coffee . Kristy made my coffee and it was amazing . Service was on point. I will definitely be back. And ask for Kristy again!!

Atmosphere: 5

Food: 5

Service: 5

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