Dunkin'
741 Cassat Ave, Jacksonville
(904) 515-6969
Recent Reviews
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Breakfast sandwich was dry.
Hash-browns tasted like old grease… the texture was too soggy.
Atmosphere: 4
Food: 2
Service: 4
Quick service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bacon Egg and Cheese
Good donuts
Atmosphere: 2
Food: 5
Service: 3
All their specials are pork breakfast sandwiches and since I don't eat pork I can never buy them.
Atmosphere: 3
Food: 2
Service: 4
Do not make drinks right and when you tell them they get an attitude!! Now mind you the drink i always get LG frozen caramel coffee $6.33. Hard to find a location that makes them right!! Just check you stuff before you leave!
Atmosphere: 1
Food: 1
Service: 1
I ordered coffee with cream and sugar but it’s ended up with no sugar only cream same as this morning I ordered toast bagel with cream cheese but it’s ended up cold bagel 😏
I ordered a large iced cappuccino, the coffee was halfway full. I called in and the manager had like no clue what I was talking about and I’ve worked at a Dunkin. 1 star im not ordering here again.
Atmosphere: 1
Food: 1
Service: 1
So the guy on the intercom in the drive thru was nice and respectful but we would’ve appreciated a heads up on delay due to only 2 people working overall. We never received our food due to the wait, luckily there was enough space to back out of the line.
Atmosphere: 2
Food: 1
Service: 1
Ordered a brisket hash round bowl. No brisket "bowl" 1/3 filled.
Food: 2
Service: 1
Locked building guy didn't give me a bag or any napkins
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
I walked in to use the restroom and was told I had to make a purchase in order to use it. After placing a complaint with corporate and informing the manager, she gave me rude thumbs up.
Service: 1
Guy at window was super chill.
Customer service was great. We got our order fast and the staff were very kind
Food: 4
Service: 5
usually good but sometimes the donuts are a little old and crusty.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Doughnut
Ordered a few times on Uber eats to the 24 hour location.
They lied to my driver the first time. Said the order had been picked up. Second driver showed up and they did the same. Not sure why. Laziness?
I live nearby so I drove to the store to check it out. Watched them lie again instead of making the order. Uber assigned another driver. Driver canceled the order when he got to the store.
The entire time I'm calling the store and nobody is answering.
Terrible. The fact I have to drive to a 24 hour store. at 12 15 because the service is terrible is pretty bad.
Atmosphere: 1
Food: 1
Service: 1
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