Dunkin'

6999 Merrill Rd Ste 1, Jacksonville
(904) 743-0300

Recent Reviews

Sort by
Kelly Williams

Keep up the good work with the friendly staff and great customer service.You can never get good customer service anymore, but I always get friendly ladies when I come thru the drive thru.

Atmosphere: 5

Food: 5

Service: 5

Caridad Fonseca

It's a shame about the bad service. I ordered a box with 12 donuts and a coffee roll at Uber Eats that didn't arrive. They sent any donut that has no outlet because I didn't like the ones I ordered any less. I called the place and the young woman who speaks Spanish told me to ask for a refund because the Uber driver told her to put what was left there. I didn't know that the driver was the paying customer. The lack of responsibility is too much. First and last time I buy something in this place. Very grateful to the customer service at Uber Eats that solved my problem .

Lance Beaudoin (Mr.Bubbles)

Always the best flavored coffees served with a smile! Carmen is a wonderful employee and always courteous and attentive. Brittany really knows how to run the show!

Parking: Parking is very limited sometimes it's easier to park next door or behind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Dunkin' Lemonade Refreshers, Doughnut, Croissant, Almond Croissant, Muffins, Bagel

EDGAR LEATH

Didn't go to this place so therefore can't rate. I was at the UPS store next door.

Parking: Approximately 20 parking spots for at least 3 active businesses.

Dulce caridad Avila Tejas

Good

Kid-friendliness: Si

Atmosphere: 5

Food: 5

Service: 5

Maria Rodriguez

I didn't have time to order anything, as I received an urgent call, but the place seemed fine to me. I have to go back so I will tell you

Chris T

Hate that we live in a time where workers won’t even take your order they’ll just tell you to use the kiosk at 2pm

Atmosphere: 1

Food: 1

Service: 1

CoMpLeGo

Nash was very friendly and helpful! Great location!

Atmosphere: 5

Food: 5

Service: 5

Lucky Clover

Service was extremely slow, but this is a very busy location. Tables needed to be wiped down. Very dirty! Our order was wrong, but they fixed it quickly. One of us was not allowed to order something listed on the app (egg and cheese on a bagel), which was very strange. It could only be ordered with sausage or bacon. We ordered it and took the meat off at the table. Every employee we dealt with was very nice and polite. Seating is limited, so you might want to order food and drinks to go. Overall, it was a good experience, and we enjoyed ourselves.

Parking: Hardly any parking and this is a very busy location

Wheelchair accessibility: Literally zero room for a wheelchair in this restaurant!

Atmosphere: 3

Food: 4

Service: 3

Recommended dishes: Bacon Egg and Cheese, Doughnut, Muffins, Bagel

Brandy Bartley

love love love this dunkin!!! the people there are so kind and friendly!!!

Atmosphere: 5

Food: 5

Service: 5

Rebekkah Green

Love their hot chocolate

Service: 5

Recommended dishes: Bagel

Quanita Whitfield

Bacon egg cheese πŸ₯ was cold The hash browns taste funny like some Chemical products
The glazed 🍩 was not fresh πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½πŸ‘ŽπŸ½β˜ΉοΈ I’m very disappointed

Parking: Good

Schedale LaTrice

My coffee was delicious, and the cashier was professional. Always a nice visit when I frequent the area.

Atmosphere: 5

Food: 5

Service: 5

Breanne Bussell

My go to spot. Always get a consistently good iced coffee. Sometimes the sweet tea isn't always sweet.

Atmosphere: 4

Food: 4

Service: 5

judy fosbenner

The young man who made my drink was friendly and my ice coffee was great, the young lady who took my order was extremely professional. I came into the facility.

Atmosphere: 5

Food: 5

Service: 5

Loading...