Firehouse Subs Mandarin
9825 San Jose Blvd, Jacksonville
(904) 886-2179
Recent Reviews
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Got served an obviously moldy club sandwhich (blue spots on the bread) and the manager nickel and dimed me on the refund. When you serve someone mold, you just refund the entire order. Does anyone think we did all that for some free chips?
Atmosphere: 1
Food: 1
Service: 1
Melissa and TJ made my birthday extra special with the best sandwich of all of my years! 🥳🙌🏽 Team work makes the dream work!!! I will be back soon!
Atmosphere: 5
Food: 5
Service: 5
TJ was good at his job
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hook & Ladder
Great place to have really great food
Atmosphere: 5
Food: 5
Service: 5
Parking: Was good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Engineer
New in-store app but staff is slow. Maybe because they text which I watched. I think just slow.
Atmosphere: 3
Food: 4
Service: 1
Great food with friendly staff, give Frank a raise
Atmosphere: 5
Food: 5
Service: 5
the whole staff is friendly nice and quick
Parking: no problem at all
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Club on a Sub, Hook & Ladder
Forgot my potatoe soup, and pastrami sandwich missing all the veggies. Normally good, but seem like there was a lack of focus this day.
Atmosphere: 3
Food: 3
Service: 2
This location is the best. The staff at this location always goes above and beyond to ensure a great experience. Melissa the General manager of this location always checks on you and ensures that you are satisfied. You can can tell she really cares about the customer experience.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: New York Steamer, Pepperoni Pizza Meatball Sub, Italian
Restaurantji Recommends
I have lunch 6 days a week, I have Subs, Salads, and Soups all are excellent. I enjoy my interaction with the various members of the crew and look forward to seeing them when I'm there.
Atmosphere: 5
Food: 5
Service: 5
I thought I'd give them another chance my mistake don't go to the store they're gross and disgusting the sandwiches are not like any other Firehouse subs I don't know what they are doing thereThe Firehouse where both sandwiches were cold and disgusting without hardly any meat cheese or vegetables they were both basically mayonnaise sandwiches $11 each? C'mon?! That is exactly what I expected from them the store is disgusting consistently disgusting
Atmosphere: 1
Food: 1
Service: 1
Horrible store. The only Firehouse I've gone to that's disgusting, gross and I will never go to again everything was in their little sandwich boxes upside down sideways.
Vegetarian options: This is for people that want meat this isn't a veggie sandwich store
Dietary restrictions: If you have dietary restrictions you should make your meal at home
Parking: Terrible service and food.
Kid-friendliness: This isn't a place to take a kid or are you kidding me.
Wheelchair accessibility: They have it
Atmosphere: 1
Food: 1
Service: 1
Worst Firehouse I've ever been too. All tne ingredients were skimpy, 🥬,2 leaf, turkey,1 slice half a piece of cheese. Even the pickle had been cut in half ons adult sandwich. The sandwiches were upside down sideways in the box. Obviously intentionally done. Someone was having a bad day and my order reflected it. They were disgusting! Actually threw them away fearing spit and God knows what else was in these gross, disgusting sandwiches. Wow 25 dollars for garbage!
Vegetarian options: Gross, but they have them.
Dietary restrictions: Who cares make your own food losers
Parking: Crappy area
Kid-friendliness: They are not there for kids. You must be kidding me.
Wheelchair accessibility: They have it it's the law.
Atmosphere: 1
Food: 1
Service: 1
The worst Firehouse subs I've ever been too. Meatball sandwich, meatball's still Pink? Tuna fish? Dolphin maybe. I don't know what's going on at this particular store that they are horrible I got two sandwiches for over $20 and it was like a mustard and mayonnaise sandwich with a piece of cheese and I think I they waive the piece of me over folded it over smashed it put it in the bag upside down so everything fell out? Wow this store is horrible!
Atmosphere: 1
Food: 1
Service: 1
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