Firehouse Subs Julington Creek

The online order was ready by the time I reached the store. The sandwich was warm, and they had followed the customized order.

Parking: Busy parking

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Italian

When I want a sub. It firehouse all the way!

Atmosphere: 5

Food: 5

Service: 5

Three of us walked in and only one ordered. As soon as we walked in we are hit with a very hostile man/woman telling us to hurry up and order. When we get up to the register he/she tells us “just to let you know we close in 5 mins” and then proceeded to be very short and rude when ordering. The cherry on top is he/she proceeded to steal from us when it asked for the tip we walked away because in no way did they deserve a tip and they proceeded to reach over and select 10% tip for themselves. This behavior should not be tolerated. I didn’t get a name because they were not wearing a name tag for im sure this exact reason. The person had blue eyes was tall with brown hair. As we are walking out of the restaurant they then proceed to turn the lights off before we can even close the doors.

Atmosphere: 1

Food: 1

Service: 1

Waited 30 mins for our food… all because the employees weren’t aware of a deal that was going on. Perhaps the POS system should let employees know of deals going on? Or maybe signage? We were shoved off by a middle-aged employee, only for him to be proved wrong and get the deal. Just honor the damn thing, you don’t get paid enough to argue anyways 🤷🏼‍♂️

Having to use self checkout and order without a choice..... Really sucks, last time I'll be eating at firehouse subs

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Sandwich

The food was great and they were very helpful and everyone had a smile

Atmosphere: 5

Food: 5

Service: 5

Such a great staff and fresh food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Chips

I like ordering at kiosks. I can be much quicker that way. Attendant was very attentive and noticed I grabbed too small a cup. Appreciated it more when I didn't have to get up for a refill. And of course the food came out promptly and tasted perfect.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich

Every time my roommates and I go here our subs are gross?! This is literally the only firehouse with such problem, makes us so mad that the manager doesn’t even take responsibility. Come on Jon!!

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Sandwich, Chips

Bella was very nice and super helpful. She is an asset to the company hands down.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hook & Ladder Combo, Italian

Always friendly and always FRESH!

With the “new” ordering process I needed a little help and right around the corner Bella came to the rescue. Helped me and then gloved back up to fill orders on a busy Friday!

Bella is ALWAYS going above and beyond at the State Road 13 location in Julington Creek.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Hook & Ladder Combo

Best firehouse I had. The sandwich was made perfectly to my liking. I could taste the warm meat meat and the cold topping. I just lived that GREAT JOB!!!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Italian

I haven’t order Firehouse since they sold out. What a complete and total disappointment. The portions are so small it felt insulting. I’ll never make that mistake again.

Food: 2

Service: 3

Bela gave excellent service today. I love when I actually get great customer service

Atmosphere: 5

Food: 5

Service: 5

Clean place, great food - I ate a "Hook and Ladder" sub.
Never crowded.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sandwich, Turkey Bacon Ranch, Italian, Pepperoni Pizza Meatball Sub