Firehouse Subs Ponte Vedra

Very good sandwich. My first time, we'll be back again.😎

Atmosphere: 5

Food: 5

Service: 5

Service was great and fast

Atmosphere: 5

Food: 5

Service: 5

Great food!

Atmosphere: 5

Food: 5

Service: 5

Whoever owns this franchise needs to get involved. Terrible service with attitudes. I see why it's empty at 1245 lunchtime. Poor ownership.

Atmosphere: 2

Food: 4

Service: 1

I’ve been visiting this firehouse for years and Victor and Brandon have been nonstop examples of pillars of customer service and care. Victor remembers everyone he’s ever served, their orders and has never once forgotten me or my order. This firehouse is filled with exemplary humans and out of this world levels of service. Great location, great people.

Atmosphere: 5

Food: 5

Service: 5

Great food...fast service

Atmosphere: 5

Food: 5

Service: 5

Don't waste your time ordering door dash with this store. Incomplete order, hard to get a hold of for refund. Low quality portion for the price of sub

Food: 1

They should improve their service, I was waiting for my sandwiches for more than 20 minutes, it's incredible

This is my least favorite firehouse subs place. The workers are slow and inefficient. I ordered from the mobile app, for 6 sandwiches. It said it’d be ready at 7:45pm. When I got there, the workers asked me if I ordered online or called, I said online from the app, but they said that they didn’t see my name on an order. So basically I had to reorder everything. I thought I ordered and paid for my order from the app however when I came to pick up my subs, the workers didn’t get my order. This is not good quality service. I basically wasted money from having to start over again and order a new order.

Atmosphere: 3

Food: 4

Service: 2

Victor and his crew is amazing. You guys are good especially stop for that New York steamer It’s amazing phenomenal.

Atmosphere: 5

Food: 5

Service: 5

They have one person making sandwiches and another behind the counter. Had to wait 30 minutes for a sandwich while they prioritized to go orders it seems

Atmosphere: 2

Food: 3

Service: 2

If gluten free don't go there. They no longer have the option for gluten free rolls! Since they say they can't get them... it is recommended to go elsewhere.

My rating is a reflection of the owner (Management) not the staff, who bust their behinds for their customers. Walked in today at 12pm to a single staffed store. Poor employee. Thank you for doing all you can, sorry the owners don't do the same.

Atmosphere: 3

Food: 4

Service: 3

My rating is a reflection of the owner (Management) not the staff, who bust their behinds for their customers. Walked in today at 12pm to a single staffed store. Poor employee. Thank you for doing all you can, sorry the owners don't do the same.

Atmosphere: 3

Food: 4

Service: 3

CLEARLY those who work this store hate their jobs. Not a care at all. No Greetings, the employee who took the order was full attitude, and did not want to be there. The food was nothing to brag about. No care in the prep of those sandwiches either.

Atmosphere: 1

Food: 2

Service: 1