Freddy's Frozen Custard & Steakburgers

14016 Beach Blvd, Jacksonville
(904) 992-4760

Recent Reviews

Jane Lugan

Icream is delicious

Atmosphere: 5

Food: 5

Service: 5

Brantley Chambless

The person who works there went in the restroom but she didn't wash her hands she did not come out of the handicap stall

Atmosphere: 1

Food: 5

Service: 1

Mary W.

Went to drive through around 8:30 p.m. Ordered Chocolate custard with caramel topping, & vanilla custard with bananas, hot fudge & nuts. I think the guy working the window was high. Total order was $12.86. Gave him a $20. He handed back $5.14. I looked at the change & got him back to the window. I told him the change back was wrong & counted for him to show he shorted me $2. He looked as if I was explaining Trigonometry. He had to get someone else to look at it & then gave me the $2. Guy from the front brought the order to him & he passed it out to me. No Chocolate custard with caramel, it was vanilla. I waited for the correct thing. I looked at the vanilla one & could see nuts & hot fudge, but wasn't sure the bananas were in it. When he handed the Chocolate one to me, I said thank you. Not a word from him. No napkins, spoons. Got home & NO bananas!Management needs to tighten this ship up!

Food: 2

Service: 1

real reviewsjax

First and last time here. Hate to do this but...nope....cashier was polite but acted like she couldn't understand anything i was saying and was like "huh" "do we what?" To everything i asked... I dont have a voice thats not understandable either. Food had that old grease flavor and was nasty half hot half cold. We did state we do not mind waiting for food. Almost put out my back walking on the floor looked like the employees were struggling too. Thank you but no thank you.

Atmosphere: 1

Food: 1

Service: 2

Caroline Berry

I LOVE this location and have gotten to know the employees very well as I’m always on the road out here. Dana takes the absolute best care of me every time I come. This is actually the first location I ever visited about a year ago and it’s by far the absolute best. Someone give this woman a raise!!! Thank you guys for always being so welcoming when I visit.

Atmosphere: 5

Food: 5

Service: 5

Larry Perry

Not very good except the

Atmosphere: 3

Food: 2

Service: 3

Ray Paolillo

Almost everything we ordered was cold had to get it replacedWheelchair accessibility: Yes you can go in with a wheelchair

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Onion Rings, French Fries

Demaree Joe

Had to ask someone to take our order. Restaurant just clean enough. Really need deep cleaning.

Atmosphere: 2

Food: 4

Service: 2

Recommended dishes: Burger

Sherry McKinnon

Cashier gave me a great tip. I ordered a plain burger. She asked if I just wanted meat and bread . I told her yes as it was for my dog. She told me to order a doggie burger. Just plain patties. Saved me several dollars.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sundae or Concrete Mini, Hamburger

Grace Smith

The young lady working the drive thru window today around 12:30 was fantastic. Spent extra time making sure our order was correct and was so sweet. We are from SC and will be back!

Atmosphere: 5

Food: 5

Service: 5

Cassidy Verdi

I was in town visiting some family when my husband and I decided to stop in. The customer service was amazing! Asher and Bradley were very hospitable and made some great shakes! My husband had the burger & said it was tasty as well!

Food: 5

Service: 5

adam hamilton

Got stuck in drive thru. 45 min later i got my combo. They claimed they were busy. Literally 3 cars in drive thru 2 in parking lot. Well NEVER be back

Theresa Williams

Very slow service, onion rings were not good at all. Burger was greasy.

Atmosphere: 3

Food: 3

Service: 2

Jennifer Gavelda

We sat at the drive-thru speaker for 15 minutes without anyone taking our order. My husband kept saying ‘hello’ until we finally heard a lady reply with an awful attitude ‘YOU KNOW WE ARE BUSY HERE!’There were 4 cars in the parking lot. One in front of us in line.My husband loves the food so we stayed and finally ordered. 18 minutes total in the drive-thru.So so rude.He’s done with this place.

Food: 5

Service: 1

Diana Collins

We love the food

Atmosphere: 5

Food: 5

Service: 4

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Freddy's Frozen Custard & Steakburgers

14016 Beach Blvd, Jacksonville, FL 32250
(904) 992-4760